Lovely cute doll ordered grandaughters birthday she loves it ordered changing bag too but not so impressed for the money frayed strap on it which we had to sew before she had it
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Love the website. Easy to navigate, with so many gorgeous dolls and accessories. Bought these for my neighbour's little girl's 2nd birthday, which hasn't come around just yet. The baby doll is super c... Voir plus
L'entreprise a répondu
Great doll for the price and fab you can get clothes for her. Gone away for Christmas. Our granddaughter will love her. Delivery was prompt and the doll packed well Thankyou
L'entreprise a répondu
Great firm based in East Sussex. Doll beautifully wrapped and in removable outfits. Have ordered dolls for grandchildren twice now. Little sounds the dolls make are cute and things babies do or say. B... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
BiBi Dolls. They come in every size, and for any occasion. Variety of designs, and tens of outfits, that will leave your mind in a daze. A selection of BiBi Babies ready to bring joy and love to the life of a lucky receiver.
Coordonnées de contact
Unit 6, Edenbridge Trading Centre, Hever Road, TN8 5EA, Edenbridge, Royaume-Uni
- 01732 866922
- support@themagictoyshop.com
- bibidoll.co.uk
4,5
Excellent
451 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bibi Doll
Hello Denise,
Thank you for your lovely review.
We are so pleased to hear you are happy with your doll’s new outfit and that it arrived exactly as shown online. It is always wonderful to know our customers are pleased with their purchases.
Thank you for choosing BiBi Doll. Welcome to the BiBi community.
Kind regards,
MN
BiBi Doll
Great product
This product was such amazing buy.
I didn't realise that the dolls talked/made several realistic baby noise until they came.
Great buy and total value for money xx
27 avril 2026
Réponse de Bibi Doll
Hello Lesley,
Thank you for your wonderful review.
We are so pleased to hear you were pleasantly surprised by the realistic baby sounds and talking features of your doll. It is lovely to know you feel it was great value for money and such an amazing buy.
Our BiBi Dolls are made to love, and we are delighted your new little one has brought so much joy.
Welcome to the BiBi community, and we hope to see you again soon.
Kind regards,
MN
BiBi Doll
Lovely good quality dolls
26 avril 2026
Réponse de Bibi Doll
Hello Nicola,
Thank you for your lovely review.
We are so pleased to hear you are happy with the quality of our dolls. Our BiBi Dolls are made to love, so it means a lot to know they met your expectations.
Welcome to the BiBi community, and we hope to see you again soon.
Kind regards,
MN
BiBi Doll
The doll is just what I was after
The doll is just what I was after for my 6yr old daughter. Its soft fabric body and very cute.
Delivery was super quick, will definately buy from you again A+.
7 mai 2026
Avis spontané
Réponse de Bibi Doll
Hello Steven,
Thank you for your lovely review.
We are so pleased to hear the doll was exactly what you were looking for for your daughter and that you loved the soft fabric body and cute design.
It is also wonderful to know your order arrived quickly. Thank you for your support, and we would be delighted to welcome you back again in the future.
Welcome to the BiBi community.
Kind regards,
MN
BiBi Doll
Excellent service
Excellent service! Fast delivery, awesome little baby.
Definately going to buy many more for my grambaby.
Only negative, the dolly could have been wrapped in tissue or something before being placed in the box
28 avril 2026
Réponse de Bibi Doll
Hello Dalene,
Thank you for your lovely review.
We are so pleased to hear you were happy with the service, fast delivery, and your new little baby doll. It is wonderful to know you are planning to add more to your collection for your grandbaby.
We also appreciate your feedback regarding the packaging. We will certainly take this on board as we are always looking for ways to improve the unboxing experience for our customers.
Welcome to the BiBi community, and we hope to see you again soon.
Kind regards,
MN
BiBi Doll
Excellent product
Excellent product, lovely quality and great delivery time. Doll was better than described would buy again
12 avril 2026
Avis spontané
Réponse de Bibi Doll
Dear Audrey,
Thank you so much for the five-star rating! We are delighted to hear that the doll was even better than described and that you were pleased with the quality and delivery time.
It is wonderful to know that you would choose to shop with us again—your recommendation means a lot to our team. Welcome to the BiBi community; we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Beautiful baby dolls
Beautiful dolls quick delivery and we'll worth the money
24 mars 2026
Avis spontané
Réponse de Bibi Doll
Dear Lesley,
Thank you so much for the five-star rating! We are delighted to hear that you find our dolls beautiful and that you were pleased with the quick delivery.
It is wonderful to know that you feel they are well worth the money. We strive to provide high-quality products at great value, and we truly appreciate your support.
Kind regards,
MN
BiBi Doll
Réponse de Bibi Doll
Dear Kirsten,
Thank you so much for the five-star review! We are delighted to hear that your lovely little doll was even better than expected. It is always a wonderful surprise when a product exceeds expectations!
We hope the doll is being enjoyed in its new home, and we truly appreciate you taking the time to share your feedback.
Kind regards,
MN
BiBi Doll
Réponse de Bibi Doll
Dear Chloe,
Thank you for the five-star review! We are delighted to hear that you experienced such fast delivery.
Getting our products to their new homes quickly is a top priority for us, and we are glad we could meet your expectations. We hope you love your purchase!
Kind regards,
MN
BiBi Doll
Doll and accessories …
The doll and accessories i bought from this company,were really lovely,it’s a present for my granddaughter,so she’s not received it yet,but the items were beautiful ,they arrived very quickly,totally recommend this company,brilliant.
1 avril 2026
Réponse de Bibi Doll
Dear Tina,
Thank you so much for the five-star review! We are delighted to hear that you are pleased with the doll and accessories you chose for your granddaughter.
It is wonderful to know that you found the items beautiful and that they arrived so quickly. We can’t wait for your granddaughter to receive her gift—we hope she absolutely loves it!
Thank you for your kind recommendation and for choosing BiBi Doll.
Kind regards,
MN
BiBi Doll
Réponse de Bibi Doll
Dear Mary,
Thank you so much for the five-star review! We are delighted to hear that you find the doll beautiful and that it arrived promptly.
We aim to provide a swift and efficient service, so it is wonderful to know we met your expectations. We hope the doll is enjoyed in its new home!
Kind regards,
MN
BiBi Doll
Beautiful doll very quick and efficient…
Beautiful doll very quick and efficient delivery
26 mars 2026
Réponse de Bibi Doll
Dear Annmarie,
Thank you so much for your wonderful review! We are delighted to hear that you found the doll beautiful and were pleased with our quick and efficient delivery service.
It is always our goal to get our products to their new homes as swiftly as possible, and we are glad we could make this a positive experience for you.
We truly appreciate your support and look forward to serving you again!
Kind regards,
MN
BiBi Doll
Great quality product at a competitive…
Great quality product at a competitive price. Efficient delivery kept well informed from order to delivery well packaged
20 mars 2026
Avis spontané
Réponse de Bibi Doll
Dear Angela,
Thank you so much for the five-star rating! We are delighted to hear that you are pleased with the quality of your purchase and found our pricing competitive.
It is great to know that our delivery service and packaging met your expectations, and that you felt well-informed throughout the process. We strive to make the journey from order to delivery as smooth as possible for our customers.
We truly appreciate your feedback and look forward to serving you again!
Kind regards,
MN
BiBi Doll
Very disappointing
Very disappointing. I ordered some outfits in 19 March with delivery supposed to be within 4 days. I’m still waiting on the 31st having contacted the company and getting no response. Too late now for granddaughter’s birthday so wouldn’t buy on line from them again. Poor mailing, poor service.
19 mars 2026
Avis spontané
Réponse de Bibi Doll
Dear Peter,
Thank you for your feedback, and please accept our sincerest apologies. We are truly sorry that the outfits did not arrive in time for your granddaughter’s birthday; we understand how disappointing it is to be let down, especially regarding such a special occasion.
We can see that a member of our team responded to you on the 27th, shortly after receiving your initial message, to address the local depot delays. We are very sorry if this communication did not reach you at the time.
As you still have not received your parcel, please contact us directly at support@themagictoyshop.com with your order details so that we can make this right for you.
Kind regards,
MN
BiBi Doll
Arrived quickly, lovely doll
Arrived quickly, lovely doll bought as a gift for a 4 year old and they loved it.
Would definitely consider buying some accessories for the doll.
24 mars 2026
Avis spontané
Réponse de Bibi Doll
Dear Shan,
Thank you so much for the five-star rating! We are delighted to hear that the doll arrived quickly and was so well-received. It is always wonderful to know our products are bringing joy.
We are thrilled that you are considering some accessories! We have a wide range of outfits and play sets that would make perfect additions to the collection.
We look forward to helping you find the perfect accessories in the future!
Kind regards,
MN
BiBi Doll
Réponse de Bibi Doll
Dear Tina,
Thank you so much for the five-star rating! We are delighted to hear that you were pleased with our service and the speedy delivery of your order.
We aim to get our dolls to their new homes as quickly as possible, and it is wonderful to know we hit the mark for you. We truly appreciate your support!
Kind regards,
MN
BiBi Doll
Granddaughter 's birthday present
The doll was bought for my granddaughter's third birthday and she absolutely loves it. It goes everywhere with her and she's always changing it's clothes.
Couldn't be more pleased with the choice.
14 mars 2026
Avis spontané
Réponse de Bibi Doll
Dear Stephanie,
Thank you so much for the five-star review! We are delighted to hear that the doll was such a hit for your granddaughter’s third birthday.
It is wonderful to know that she is enjoying playing with her new friend and making use of the different outfits. We take great pride in creating dolls that children truly love to carry with them, and we are so pleased that you are happy with your choice.
Kind regards,
MN
BiBi Doll
When I ordered a doll from Bibi Doll I…I did not wait long.
When I ordered a doll from Bibi Doll I didn't have to wait long. The doll was beautiful. I loved the face first and when I looked at it all, these was nothing that was wrong at all. It was wonderful. I can get clothes for the 18 inch doll at the same place. I've bought a seat for the doll from the same place. I've been back few times as it is cheap. Wonderful.
19 mars 2026
Avis spontané
Réponse de Bibi Doll
Hello,
Thank you so much for your wonderful review! We are delighted to hear that you are so happy with your doll and that you found her face and overall quality to be perfect.
It is great to know that you have found our 18" doll clothes and accessories, such as the seat, to be a perfect match for your collection. We strive to provide beautiful products at a great value, and we truly appreciate your continued support and repeat visits.
We look forward to seeing you again soon!
Kind regards,
MN
BiBi Doll
Birthday present
Delivered on time. Clear website. I purchased the 17inch Sweet Pea doll for my grandaughter as the 20inch would have been too big for her pram. Not given yet so I don't know how hard wearing it will be. Four stars as I can see part of a plastic tie around the neck but hoping she won't notice it. I bought a 20 inch dolls outfit to go with it which is slightly big but looks fine and easier to get on and off. Outfits are good quality and I will buy more. I'm sure she will love the doll.
4 mars 2026
Réponse de Bibi Doll
Hello,
Thank you for your review. We are happy to hear that your Sweet Pea doll arrived on time and that you found our website easy to use. It sounds like the seventeen-inch size was a great choice for your granddaughter's pram!
We appreciate your feedback regarding the plastic tie. This is part of the secure construction of the doll, but we will certainly share your comments with our production team. It is wonderful to hear that you are pleased with the quality of the outfits and found the twenty-inch size easier to manage; we look forward to helping you expand her collection in the future.
Kind regards,
MN
BiBi Doll
Disappointed....
The ordering, communication and delivery were excellent. However, unfortunately my 18 month old grandaughter was playing with the dolly and just 15 minutes in the head fell off! On checking the head is secured by a thin plastic cable tie which we were unable to secure back on.
My grandaughter was loving the doll, but when the head falling off she cried.
We were so cross my daughter threw it in the bin and went and brought her a replacement dolly, which she will not go anywhere near.
The default doll has scared her and put her off. I know the doll wasn't that expensive, but I do expect when a doll is designed for young hands, all parts should be secured, to prevent potential choking hazard.
A pretty doll but not well made.
27 février 2026
Réponse de Bibi Doll
Dear Maria,
Thank you for your feedback. We are truly sorry to hear about your experience and the disappointment caused to your granddaughter. Safety and quality are our highest priorities, and it is distressing to learn that the doll did not meet our usual standards.
We understand your frustration and would very much like the opportunity to look into this matter further for you. Please reach out to our team at support@themagictoyshop.com with your order details and images of the item, so that we can investigate this with our quality control department and resolve this situation to your satisfaction.
Kind regards,
MN
BiBi Doll
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.