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Bidsquare is the premier online platform and provides access to a huge variety of property from the country’s leading auction houses for live and timed online auctions. The site also boasts a free, searchable database of over 800,000 auction records – and counting. Bidsquare is designed for ease of use and ease of communication between potential buyers and auctioneers. Discover and bid live real-time on exceptional fine art, antiques, furniture, jewelry watches and more from the best auction houses and dealers. New auctions added daily, register to bid today!
1216 Broadway, 10001, New York, Etats-Unis
3,5
14 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I participated in the Millea Brothers auction in October and had a good experience. It was fun to watch the video of the auctioneers and easy to follow along and bid in real time. No glitches or slow internet, I liked it better than Live Auctioneers.
Great, platform. Super easy to find items and bidding is a breeze on smartphone or desktop (didn't even have to download an app). Significantly better user experience than their competitors.
Réponse : Bidsquare
Thank you, Matt! We look forward to seeing you in more auctions soon!
Now I can see the reviews were nothing but lies. I would’ve lost it all if not for the support from those listed in the bio.
On Bidsquare I lost $4700.00 : Reserve Stock Auctions claims no responsibility for selling me lab created diamonds when advertised as 100% real natural diamonds. Reserve Stock Auctions says that US Jewelry Liquidators gave them the earrings to auction. Why would you not verify what you are selling? You can't reach US Jewelry Liquidators. When you call them the line goes dead.
After my purchase, I had asked Reserve Stock Auctions for my earrings and the report because it was taking too long for me to receive them. All of this Bidsquare has copies of. I didn't receive the earrings for 20 days after the auction. I had my bank send Reserve Stock Auctions the money immediately. Then I asked for the GIA certificate to verify what I had bought. Reserve Stock Auctions sent me an unofficial GIA report that didn't validate what I had bought. This was 12 days after I received the earrings which made it over 30 days. Reserve Stock Auctions knew it was now over 30 days. The unofficial GIA report I received after the 30 day return period had different language describing what I had bought than the listing on Bidsquare.
Because of the discrepancies in the report I started the investigation. I relayed all of this information to Bidsquare with numerous calls and emails. Bidsquare repeatedly took my information but didn't call me back. Every time I called Bidsquare I would get a different person who had no idea of my situation. Bidsquare did not keep track of my complaint as each time I called, the employee of Bidsquare had not idea of my situation.
Bidsquare does not have legitimate authorized auction houses on their site. Bidsquare could care less as you see in their response. Bidsquare was informed that I had not received the earrings or the GIA report in a timely manner. I let them know about a week after winning the earrings that I had not received my purchase. Bidsquare and Reserve Stock Auctions should not be selling fake diamonds as real. Reserve Stock Auctions is selling fake diamonds as real diamonds on Bidsquare and other auction sites. I can't get my money back. Again, beware they are selling fake diamonds and you will get a big runaround from Reserve Stock Auctions and Bidsquare! Bidsquare is not removing this auction house from their site nor do they stand behind any fake product sold nor will they refund any of your money. Do not buy on Bidsquare or from either of the two companies mentioned above. Again, I lost $4700.00
Réponse : Bidsquare
We are sorry that you had a frustrating experience.
Bidsquare is a marketplace platform and we are committed to facilitating a positive auction experience. The item in question was sold by Reserve Stock Auctions, an independent seller.
The buyer contacted the company more than 30 days after receiving the item. At that point, Reserve Stock notified the user that the return window had closed and the item could not be returned.
Their policy is clearly stated in the listing and terms and it does not allow refunds beyond that period.
We did reach out to the seller on the buyer’s behalf, and they confirmed communications but notified us that the refund window had closed.
While Bidsquare does not inspect or hold items, we vet our sellers for quality and reliability, and always try to help mediate issues when they come up.
If the buyer has new information or documentation, we are happy to follow up again.
Bid on Scottsdale Summer auction. Excellent customer service from gallery and consignor. Quality as described.
Réponse : Bidsquare
Thank you for your lovely feedback! We're thrilled you were happy with your experience on Bidsquare.
Sorry Bidsquare but sending junk emails regarding services I haven't engaged deserves zero stars
Bidsquare allows us to connect to the worlds auctions without having to leave our country or study. With regular emails keeping us in touch with what’s coming up and an ease of bidding live or absentee due to different time zones.
Thank you for a great service with clarity and an assurance that you back the auction houses that you promote.
Fun to know.
It is easy and fun to view or even, if possible, to take part in an remote auction.
Bidsquare allows the possibility to learn via Internet how art and antiques are sold and purchases over many places in the world.
Bidsquare is an important tool if buying or selling too. Prices in auction, to me, seem more realistic than fixed store prices, more so, in the antiques or art world. Bidsquare is like a window to real prices all over the globe.
I BUY ALOT ON BIDSQUARE AND WOULD GIVE IT A 5 STAR EXCEPT FOR ONE THING. I HAVE TROUBLE GETTING MY INVOICES.
Réponse : Bidsquare
Thank you for taking the time to leave us a review. We appreciate your business and are glad to hear that you had a positive experience with Bidsquare. However, we apologize for the trouble you have been experiencing with getting your invoices.
Please note that auction houses send out invoices through Bidsquare to the user's email address after an auction closes. You can always access and view your invoices in the "Items Won" section within "My Bidsquare." It may take 24-48 hours for auction houses to send out invoices after an auction closes.
In some cases, auction houses may elect to send invoices through their own system, and you would receive them directly in your email. Please check your spam folder as invoices may sometimes be filtered there.
If you have not received your invoices, we encourage you to contact our customer support team. We will do our best to assist you in resolving this issue as quickly as possible. You can reach us via email, phone, or chat, and we are always here to help.
Thank you for choosing Bidsquare as your preferred online auction platform. We look forward to serving you in the future.
The best online live auction experience. I tried many different live auction platforms. Bidsquare offers the best experience. Live auction audio/video streaming was great and no lag. I loved seeing and hearing the auctioneer while being able to place bids online. Also I can place absentee bids. This is very convenient for me especially when I am too busy following the auction.
I was really happy with my experience. This was my first online auction and I though the process was really easy. I had wanted to buy myself a pair of vintage sunglasses as a treat for my birthday. I found Bidsquare through search and then registered on the site.
Registration was easy, and with search I found some really nice options. When I found the right pair (Prada) I was able to bid before the auction even began. I got a text right before my auction went live and was able to place new bids at that time.
I won, and got the sunglasses very quickly! Also payment was super easy, which I appreciated. The sunglasses were in perfect condition.
Now I am hooked on online auctions. I like that Bidsquare has a lot of auctioneers and not just one category. I keep finding new things I am interested in.
I recently had a bad experience with an auction house in Florida. I really have to praise Bidsquare’s handling of the issue. After the dealer ignored my emails and calls I wrote an email to Bidsquare. They immediately responded professionally and communicated with the auction house in question.
It was a great experience with Bidsquare. Thank you Bidsquare
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