Customer support is honestly outstanding!!. I recently ordered a 18ct plated gold bangle 73mm that I had measured incorrectly so unfortunately was too big for my wrist. I contacted Customer support a... Voir plus
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Lisez les avis des autres
The item is exactly what I had hoped for and looks beautiful. Lots of compliments. Fast service and well packaged. Can't wait for my next purchase soon :)
I have no complaints and I will certainly recommend your company to my friends and family. The item arrived a day before the tracking advised. The packaging was neat and firmly sealed. I am thrille... Voir plus
Received my order in great time only problem was only 1 item (out of 2 ordered)turned up. Emailed them straight away, got a response straight away and my other part was being sent out that day. All c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bij'or is an Australian jewellery brand that specialises in exquisite pearl and gold jewellery. Their product range includes beautifully crafted earrings, bracelets, necklaces, and sets, with a focus on pearl and premium gold (yellow and rose gold) materials. Bij'or offers timeless elegance through its commitment to quality and craftsmanship, aimed at providing luxury jewellery pieces at accessible prices. They emphasise customer satisfaction with free shipping across Australia and a welcome discount for first-time buyers, appealing to a broad audience with a taste for sophisticated and classic styles.
Coordonnées de contact
Australie
- admin@bijor.com.au
- bijor.com.au
4,4
Excellent
255 avis
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A répondu à 83 % de ses avis négatifs
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Réponse de Bij`or
Hi,
Over the course of more than 45 emails and online messages, you have repeatedly made contradictory requests — asking for plain, engraved, smaller, larger, and even different products altogether — while also accusing us of dishonesty, of charging you incorrectly, and of sending orders to third parties without your permission. None of these accusations are correct. Every order we dispatched matched exactly what was placed through our website, and we have explained many times that payment methods like Afterpay or PayPal Pay in 4 must be selected during checkout.
We have now received your returns, along with the full A4-page letter you sent, and as a goodwill gesture we have already sent you the embossed bangle you requested. However, due to the repeated accusations, conflicting instructions, and the unworkable nature of this situation, you are not welcome to place further orders with us.
We pride ourselves on serving our customers with honesty, care, and attention to detail. This experience does not reflect the way we operate with the many satisfied customers we assist every day.
Not a good quality and it’s too small
25 août 2025
Bad experience…not happy with product..
I thought I read the details of my purchase quite well..but unfortunately I missed in small print somewhere that it was a pre order..so after contact to ask where my purchase was they informed me of this and said if it was needed right away they would send a replacement look alike …they did and it was nothing like what I wanted …as it was a present for my sister I had to accept it as I needed to send it away …
But…I am not happy at all ….very disappointed…
Surely someone could have made a phone call and asked me directly…
19 août 2025
Yes fast delivery
Yes fast delivery , colour as it’s not gold is beautiful . But let’s see how it goes as I wear it every day . So I’ll keep you updated to how I have found it …
6 août 2025
I ordered a Cuban bracelet and…
I ordered a Cuban bracelet and necklace. I only receive a bracelet. There was no necklace in the package.
3 août 2025
It didn't Fit
It didn't Fit, it said it was 20 cm which would have been fine, but i don't think it was
3 août 2025
Thank you
Thanks, the item arrived looking lovely but I accidentally ordered a small size and you guys swapped it out super fast with speedy delivery!
23 juillet 2025
These pieces are not very well made or…
These pieces are not very well made or of good quality
28 juillet 2025
Quality and communication very good
27 juillet 2025
Love my bracelet it’s perfect -easy to…
Love my bracelet it’s perfect -easy to order exactly what I wanted
15 juillet 2025
Well sendle said they delivered my…
Well sendle said they delivered my bracelet to the wrong address, then they said they delivered it to me. Put in in my letterbox but they would get back to me. Haven’t heard yet and out of pocket no braclet, not at all happy. I’m surprised they would leave something of that value in a letterbox. If it had gone Australia post it would have been left at my doorstep where all my parcels are delivered safely.
26 juin 2025
Beautiful jewellery fast delivery…
Beautiful jewellery fast delivery fantastic quality and price is great. If you are looking for a great gift try here there is some beautiful gift ideas.
29 juin 2025
The price of the jewellery and the…
The price of the jewellery and the quality is fantastic
The fast delivery
1 juillet 2025
Ease of order and delivered within 5…
Ease of order and delivered within 5 business days. Quality of pieces is amazing, hopefully they last a long time knowing they are plated.
24 juin 2025
Order from BIJ_OR you too will love their jewellery
I brought the first golf bracelet for a gift for my sister she absolutely loved it, the second one my granddaughter loved so I gave her it for her birthday,so I ordered me the belcher filigree heart Locket, the craftsman on these are all made so well, We have had lots of compliments that honestly a lot of friends have asked how I have been able to afford them with my pension, I told them where to order them as I didn't pay thousands for them,
30 juin 2025
Lovely bangle
Lovely bangle, but wrong size I wanted the large one and I got the small one, I’ll have to give it to my Granddaughter as it won’t fit me .
26 juin 2025
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