I have ordered my kids clothes from so many companies and dealt with so many customer service reps. It honestly feels so wonderful you know you’re dealing with humans who actually care and want to mak... Voir plus
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I have ordered my kids clothes from so many companies and dealt with so many customer service reps. It honestly feels so wonderful you know you’re dealing with humans who actually care and want to mak... Voir plus
L'entreprise a répondu
I placed an order before I realized I failed to enter a coupon code. I immediately contacted the company and within minutes, they applied the code and refunded me. I am so impressed with their quick r... Voir plus
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My Grandson loves the designs and we have ordered about 5 sets (shorts + tee) The last order for the limited edition NERF set the sizing was not the same as the prior sets. Shorts ran larger even t... Voir plus
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Two stars because for one the customer service is non existent. I send emails and no response. I had a few items I needed to return but the return button wasn’t working on app and I sent a screenshot... Voir plus
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A répondu à 100 % de ses avis négatifs
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I received the wrong color shorts and customer service was 10/10. They responded to my email within hours and issued a new order with the correct item and had me keep the incorrect item. I appreciate their service in making the mistake right.

Réponse de Baseball Lifestyle 101
Baseball Lifestyle has an amazing response team to resolve issues that can always come up. A shipment was missing an item that was said to be in there according to the email. When it wasn’t, they quickly responded to all my emails and issued another pair to be shipped! I can’t enough about the amazingness of their customer service!

Réponse de Baseball Lifestyle 101
I had shipping issue on a Christmas present and Baseball LIfestyle 101 fixed it in record time. World Series record time. Bang up customer service. 5 stars.

Réponse de Baseball Lifestyle 101
Ben was very patient with me and my concerns. I was concerned about my items being too small for my grandson because I ordered them early in November. Ben very kindly and very courteously communicated with me. I decided to wait until after the holidays to change any items if necessary.

Réponse de Baseball Lifestyle 101
The items I ordered were all as advertised and extremely high quality. I had one small issue with one of the tmitems and emailed the company late on a Friday. They got back to me within a few hours over the weekend and settled the matter immediately and without any hassle at all. Other companies should take note. Customer service at it's finest! Especially these days when almost all companies rely on chat bots and AI, this was an extremely refreshing experience.
I ordered a youth small but received an adult small. I sent an email and received an immediate response but I couldn’t figure out how to navigate an exchange through their site. I called the number that was provided and was greeted by Crystal who was very helpful. Unfortunately, the shirt I had originally ordered was no longer available in the size I requested so she helped me to find another shirt that my grandson might like. I truly wish the original shirt had been available because he loves bright neon designs. The second shirt wasn’t as bright but may work out. I feel Crystal is owed a 5 star review but I only rated my experience a 4 star because holiday inventory should be at optimal levels.
My two baseball loving boys love this brand, as do I. Their clothes are great quality, and super comfortable. I had one issue with a hole in one of the products and I emailed them and they handled it quickly. Overall, i am very pleased with this conpany.
There was an issue with my order because of a shipping problem. I emailed the customer service department and they responded quickly to resolve the problem. I received a new order within 2 days.
I received a shirt with a stain on it & Leah and the BL101 team had a new one on the way the same day I reached out to them. Great service and such cute stuff!
We found the merchandise well made and our grandchildren loved everything they got.
We had a problem with alate return and after speaking toBen in Customer service we received a return label and paid for shipping, returning a few items. We later spoke to Krystal in Customer service who tracked our package, kept us up dated in all transactions and finally got us a full refund. We found everyone helpful, pleasant and professional. Thank-you very much
I cannot rave about this company enough! I ordered a baseball hoodie for my grandson for Christmas and had made a mistake in the shipping address, which I did not notice until the order went through. Customer service answered my email immediately and the issue was resolved. I am thrilled! My grandson will be thrilled when he opens his gift!
I spent 700.00 on one hual for my 2 boys, all t shirts but one came with a stickiness on the inside were the vinyl press was and transferred, I just opened the other sweatshirt to wrap for Christmas and it has a red stain from the red tag holder on it, one t shirt was so thin you could see through it, the quality is missing and hit, for that price tag, I expect consistency and quality, never again, I have bought items from Walmart that were better quality

Réponse de Baseball Lifestyle 101
My son loves baseball lifestyle clothes! We had an issue with shipping that was immediately resolved by customer service over the weekend. Very happy with everything
First time customer and will be a returning customer due to experience with customer service team. I had an order question/issue and emailed the info inbox. I got a quick response and resolution in one email from an actual person who cared and wanted to help.
Thank you for the quick resolution. Can’t wait to to get my order!
I poor experience with my ordering process but the customer service blew me out of the water! Brennan and Jocelyn were happy and helpful while I was not very pleasant to deal with! They made everything right in a quick and professional manner!
I’ve ordered from this website almost every time they have a sale! My son and his friends love the brand, and the quality is excellent. On two occasions, items were missing or incorrect, but customer service was quick to fix the issue and very responsive.
Well, it’s been almost all up. First of all the brand is extremely popular and the children are very excited to get anything from this company. (Which makes grandma look good). 😊 The bad side of that is they’re so popular you can’t get every thing in the size you need. Their customer service has been amazing a couple of times. I had one time that was going south, but they ended up doing the right thing, so I have no complaints. I did have to work on it a little bit that one time, yet on another occasion they gave me a discount/credit that I didn’t expect and I was very happy with that since I spent several hundred dollars on the clothes. The kids will be so excited at Christmas! I wish I could get them the bomber jackets, but I guess that’s not going to happen, crossing my fingers. The side effects of being so popular so fast. They’re doing a great job of it. It looks like the people are real and sincere, and I like the brand.
Crystal in Customer Service is the best!
She quickly and professionally took care of my ordering issue. Was able to provide an exchange without any issues.
Grandson loves your products!
Thanks again!
JB
The Team here is excellent! They ran out of gift boxes, so he improvised and sent me a code to use instead.
The quality of these items is amazing! I wouldn't buy any other brand for my boy.
The customer service for this company is amazing! I accidentally ordered the wrong sizes for my nephew and Krystal was so helpful on getting everything fixed for me. Can't wait to get everything wrapped for him!
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