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Lisez les avis des autres

Noté 1 sur 5 étoiles

Says its works best on linux but it will not install. Absolute junk im a photographer not a programmer. We all know time is $$$ and I have wasted a day trying to install this piece of crap absolute li... Voir plus

Noté 1 sur 5 étoiles

Overall excellent software but I have an issue: I attempted to install Studio 21.1 on a new computer but I keep getting the message "cannot validate license". I've tried with 3 different keys acq... Voir plus

Noté 5 sur 5 étoiles

The free version of Davinci Resolve is pretty incredible. The paid version is worth it for the AI audio tools alone. You can even get a one month license for $30 to do what you need to do if you're... Voir plus

Noté 1 sur 5 étoiles

absolute garbage. this isn't a review of how trusty it is or something, it's about the software itself it is the laggiest junk ever, i feel like cyberpunk 2077 would run better on a computer fro... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels
  2. aussi dans
  3. Fournisseur de logiciels

Informations provenant de diverses sources externes

Do you need help with your Blackmagic product? Here are a few resources that can help: Online Support Center - The Support section of the Blackmagic website contains FAQ and support notes for each product. You can also submit an email to our support...


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2,4

Bas

TrustScore 2.5 sur 5

103 avis

5 étoiles
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2,4

Tous les avis

(103)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Repaired my product for free

The HDMI-in port on my BM Video Assist 5" HDR monitor didn't work correctly, they repaired it totally for free. Now it works perfectly again.
Great service!

21 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Recieved great support over phone

Had a great experience with their support over phone. Very nice and helpful, unlike some "help yourself" companies. I use Davinci Resolve Studio for years now and never had any issues, neither on PC nor on my notebook. In my opinion the best editing software out there and I am glad they have a good support as well.

22 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

They have my $300, I have nothing!

16 May: Purchased Davinci Resolve via PayPal $295

16 May: Emailed BM advising I had not received the activation code.

18 May: Reply from Yasim Little at BM saying he had forwarded my complaint to the support team who would be in touch shortly.

20 May (today): I have not heard nothing from the company other than the above.

Subsequently, my complaint to PayPal Resolution Center was denied, something I apparently would not have known about had I not checked the website.

Case was closed in favor of the seller who had provided, quote-unquote, "valid proof of delivery."

None of this make any sense. I paid nearly $300 for software which I did not receive and would have no way of activating even it I had.

Terrible disrespect for a paying customer.

20 mai 2023
Avis spontané
Noté 2 sur 5 étoiles

ATEM MINI PRO - NO SUPPORT

I have an ATEM MINI PRO that has a failed HDMI OUT port. I contacted them to see if anyone could repair it. They gave me an RMA and had me send it to them. They returned the unit to me 15 days later with ZERO communication and no repairs done. It's like they did not even look at the unit. The product is a decent product that meets my needs but support is nonexistent. Think of the ATEM's as disposable.

14 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Disgusting customer service

Horrible customer service, camera was bricked right after a firmware update and then sent it in for repair. $635 later they said it was a bad PCB and when asked what happened they said they don't know as they don't actually test the faulty part they just "attempt to narrow down what part might be faulty" (which makes me think they just keep trying parts until it starts working instead of looking for the actual root cause, meaning some other component could be the cause and it can fry the PCB all over again). They also tried to tell me that it happening after the firmware update is just coincidental (even though firmware can control power distribution and could have fried the board), but how could they know it was coincidental if they don't even test the board. When I get the repaired camera back I'm just going to sell it and never touch or recommend their products again.

2 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

absolute garbage.

absolute garbage.
this isn't a review of how trusty it is or something, it's about the software itself
it is the laggiest junk ever, i feel like cyberpunk 2077 would run better on a computer from like 2005, my pc cost 2k dollars from around 2020.
it's confusing, full of bugs, it's impacting how much time i'm putting into making my videos by a mile.
fix your stuff, then call yourself a video editing software company whatever whatever.
i'd rather use the trademarked filmora garbage than this.
i can't use slurs here, but if i would be able to i'd be a kid on xbox 360 after losing a cod game or something

19 février 2023
Avis spontané
Noté 1 sur 5 étoiles

wo sind die Länder?

Hier geht es um das Programm DaVinci Resolve.
Und was doof ist, ist das nachdem man alle daten angegeben hat und nur Land und Stadt fehlt, man KEINE LÄNDER auswählen kann und so sich das Programm gar nicht erst runter laden kann! Das einzige was dort steht ist "Wählen sie ihr Land". JA DAS WÜRDE ICH GERNE TUN, DU EBAY SHERLOCK!
Ich wäre hier noch viel ausfallender wenn Trustpilot das nicht verhindern würde!

13 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I own a BMPCC 4K which was a…

I own a BMPCC 4K which was a game-changing addition as a beginner in filming. It took time to learn all the ropes but I came out a proficient filmmaker! I would recommend BlackMagic Design products!!!!!

12 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Resolve is amazing

Resolve is amazing. It's like they ...listened... to users who were over Adobe's weak efforts to evolve in the market/cash grab every month.

Still rock After Effects here and there but this app replaces Premiere beautifully.

30 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Their website makes it hard to tell if…

Their website makes it hard to tell if your payment went through or not, so I ended up paying twice by mistake. I reached out to customer service and they were not able to help. There has been one month and I still don't have the money back, not sure if I will get it.

24 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Top Programm

DaVinci Resolve bietet ein umfassendes Paket zur Post-Production verschiedenster Videoformate. Ob kostenlose oder kostenpflichtige Programmvariante, man kann zuverlässig und in hoher Qualität so gut wie jedes Videoformat bearbeiten, das Programm bietet Funktionen zum Bearbeiten von Bild und Ton, sowie Nachbearbeitung. Es lassen sich Übergänge und Texte sehr leicht einfügen. Das Rendering funktioniert sehr schnell und kann ganz nach Belieben angepasst werden. Wichtig ist, zu wissen, dass die Einstellungen auf das System abgestimmt werden sollten, daher sind viele negativere Bewertungen kritisch zu sehen und nicht in jeden Fall ist die Anwendung schuld.

8 août 2022
Avis spontané
Noté 4 sur 5 étoiles

The Atem mini is a really good piece of…

The Atem mini is a really good piece of hardware. We used one to help record with our Sigma FP and so far it hasn't dissapointed. The company could have better customer support but the thing works most of the time.

5 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Very poor - Inadequate Service

Very poor customer service. Ordered a Blackmagic Pocket 6K Pro which was faulty on arrival (ND filter stuck after the first stop - to fix, you have to turn the camera on and off again).

Called up Blackmagic support to resolve the issue, they said it's most likely to be a faulty product so we sent it back to their warehouse and we were told they would distribute a new camera back to us.

One week after sending the camera back, and constantly chasing up BM to see where the new camera is; they said they were going to try and amend the issue on the original camera and send it to repairs. After telling them we didn't want a repaired camera, they said they couldn't resolve the issue anyway and would therefore send out a replacement ASAP. Two weeks later and we're still waiting for the camera to be dispatched...

As a video production company, we work with a lot of brands (Sony, Canon, DJI, Sigma etc), and Blackmagic have the worst customer service/support team I have ever experienced. We now have a backlog of clients waiting for video shoots thanks to Blackmagic's inadequate services.

26 avril 2022
Avis spontané

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