First weird thing about this shop, you place your order but you can't pay. I've received a confirmation where the shipping costs where still listed as from 3.9€. This same mail says literally " Ma... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
First weird thing about this shop, you place your order but you can't pay. I've received a confirmation where the shipping costs where still listed as from 3.9€. This same mail says literally " Ma... Voir plus
L'entreprise a répondu
This online shop had a solid selection of hookahs and accessories. I tried the Element Moroz tobacco, which had a strong, icy mint hit—just what I was looking for! The only thing I’d improve is their... Voir plus
L'entreprise a répondu
First time ordering from blackSHISHA, and I’m impressed. I was scary a bit, because i did international payment by bank transfer, but manager was always in touch with me, i got relaxed. The delivery o... Voir plus
I have made two purchases from this company. The first was for tobacco, and the most recent was for a limited edition Maklaud model. Those who enjoy hookahs are aware that this brand has recently rele... Voir plus
L'entreprise a répondu
blackSHISHA: Your Premier Source for Wholesale Shisha Products. blackSHISHA is a highly regarded supplier and manufacturer of authentic hookahs and accessories at wholesale prices. With over 15 years of industry expertise, our dedicated team caters to customers in Europe, the UK, Australia, Canada, the USA, and Hong Kong. Specializing in the manufacturing and trading of shishas and accessories, we proudly serve retail and wholesale entities, as well as hookah bars and shisha lounges. Our commitment to customer satisfaction is evident through our convenient payment options and cost-effective shipping methods. Choose blackSHISHA as your trusted partner for premium shisha supplies and customized products that meet your specific requirements. Discover exceptional service and competitive prices by joining us today.
71-75 Shelton Street, WC2H 9JQ, London, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My first order from this shop was a complete win, and I couldn’t be happier with the experience. I chose the Maklaud Minotaur Barratrumm, and it truly exceeded every expectation. From the moment I unboxed it, the artistry and attention to detail were breathtaking—the intricate design, flawless finish, and solid, premium feel make it clear this isn’t just a hookah, it’s a masterpiece. As a serious collector, I’ve seen plenty of impressive pieces, but this one is in a league of its own. It’s both functional and a statement piece, something that commands admiration whether in use or on display. Yes, it’s a significant investment, but for the craftsmanship, quality, and joy it brings, it’s worth every penny. For collectors or anyone who values the finer things, the Maklaud Minotaur Barratrumm is an absolute must-have—you won’t regret it.
First weird thing about this shop, you place your order but you can't pay. I've received a confirmation where the shipping costs where still listed as from 3.9€. This same mail says literally
"
Make coffee ☕ Our customer service will contact you shortly to confirm the order and calculate shipping."
I have waited a few days, contacted them, no response ever came back. Doesn't seem serious but rather a timewaste to me. I don't see how the shop is scamming anyone but they aren't charging nor deliviering either.

Réponse : blackSHISHA
If you love Darkside tobacco, this is the place to stock up. I grabbed several flavors at some really good discounted prices, and the rich, bold hits lived up to all the hype. Plus, shipping was quick and hassle-free!

Réponse : blackSHISHA
My experience with blackSHISHA was fantastic. I ordered the Musthave Pinkman, and the citrusy punch was exactly what I needed. On top of that, their quick delivery and super responsive customer service made the whole process a breeze. Highly recommend!

Réponse : blackSHISHA
This online shop had a solid selection of hookahs and accessories. I tried the Element Moroz tobacco, which had a strong, icy mint hit—just what I was looking for! The only thing I’d improve is their international shipping speed; it could be a bit faster.

Réponse : blackSHISHA
I stumbled upon blackSHISHA while searching for a solid place to grab premium tobacco, and I have to say, I’m beyond pleased. Their Darkside Supernova arrived in well-secured packaging, and the flavor was even more intense than I expected. Definitely a great find!

Réponse : blackSHISHA
All the positive comments and ratings are fake, this website is a scam don’t order from it I didn’t receive my order and they don’t answer and didn’t refund me be careful guys

Réponse : blackSHISHA
Complete idiots. I ordered hookah and was waitting for delivery price because its not provided at the end of purchase. 21th century did not reach Moldova yet 🙂 . Next day i received delivery offer it was to high and i said i cancle order. Idiot from costumer service was so disapointet that wrote me . NEXT TIME DONT GO TO OUR WEBSITE ANT DONT MAKE ORDERS YOU WASTE OUR TIME. How do you like that ?

Réponse : blackSHISHA
I’ve ordered from blackSHISHA twice now, and both experiences were fantastic. I advise everyone to place order and contact them first, because they have offices in different countries, and various shipping and pricing options, which better to discuss in advance, for your own safety. After we agreed on all the terms for My first order, it was for Musthave tobacco, which arrived fresh and well-packaged as per my approval. Recently, I decided to splurge on a limited edition Maklaud hookah. For those who know, this brand releases limited models that are extremely hard to find. I’m still amazed at how blackSHISHA managed to secure one for me. The ordering process was smooth, and the delivery was faster than expected. The hookah itself is a masterpiece – every detail speaks of quality and craftsmanship. I’m beyond satisfied with my purchase and will continue to shop at blackSHISHA for all my hookah needs.

Réponse : blackSHISHA
I ordered a hookah and some darkside tobacco from blackSHISHA. The delivery was prompt, and the products matched the description. The hookah functions as expected, and the quality is satisfactory. The service was professional, and I did not experience any major problems during the transaction.
My experience with blachSHISHA was satisfactory. The Alpha Hookah Bowls I ordered arrived promptly, and the price was reasonable for the original quality provided. The staff was polite and provided assistance when needed. Overall, the transaction was smooth, and the product quality met my standards.
Got my first Alpha ORO hookah from blackSHISHA, and I'm in love. Looks great, works even better. The team was super helpful in choosing the right one. Totally recommend them!
First time ordering from blackSHISHA, and I’m impressed. I was scary a bit, because i did international payment by bank transfer, but manager was always in touch with me, i got relaxed. The delivery of hookah is solid, and the tobacco as well.. Whatever items wasn't in stock they gave me the proper similar substitutions to choose from, and it works well.Quick international delivery. These guys are doing it right, even in such difficult worldwide situation in 2024
Liked the approach by their manager. Had an good conversation with him about my problem. He explained everything. Every company can get to screw up sometimes, but in my eyes it is much more important how they get out of the situation. It was just done all right and definitely saved me as a customer for BlackSHISHA.
I placed an order for a Unionhookah and some Blackburn tobacco through blackSHISHA. The process was straightforward, and the delivery was timely. The products arrived in two different parcels, for safety. It was not described on the website, but they explained me everything in chat, and it is reasonable. It was no issues regarding quality. The hookah functions well and meets my expectations. I would consider purchasing from blackSHISHA again in the future.
I just had to share my recent experience with you all. I took a bit of a gamble and purchased new El Bombermodel, and let me tell you, it was totally worth it!I wasn't sure what to expect, but to my surprise, the company delivered promptly and without a hitch. I just wanted to give a big shoutout to the company for securing those hard-to-find gems. It's not every day you come across such a seamless buying experience. I'm absolutely thrilled with my purchase and I can't wait to show off my new shisha. If any of you are thinking about getting your hands on one of these hookah, I highly recommend it. Happy shopping, everyone!
Scam - ordered goods dont arrive, no comunication, no refund, AVOID - scam... They shipped goods from Russia and its missing already 5months. No refund, no tracking - nothing. They will contact you only until the money will be received... IT IS SCAM - dont waste money and time. REALLY AVOID

Réponse : blackSHISHA
This is a very shady company. First of all the displayed price of their shisha tobacco changes drastically when you select an item in your basket. It seems the displayed price is only for wholesale [Red Flag 1].
When you proceed with check out, no matter the payment option you select there is no payment performed and you sit there wondering [Red Flag 2]
Next day someone (?) sends you on WhatsApp (!!) regarding your order and requests 50€ shipping costs, when at the moment of the order the displayed shipping cost was 3.9€. He then proceeds to tell you to add more stuff to your order for a discount [Red Flag 3].
All in all, just STAY AWAY!

Réponse : blackSHISHA
I am happy to report that the shisha I bought met all the expectations set by the website's description and photos. After testing it with a large group, I can confidently say that it was a great experience. Overall, I am very satisfied with my purchase.

Réponse : blackSHISHA
I have made two purchases from this company. The first was for tobacco, and the most recent was for a limited edition Maklaud model. Those who enjoy hookahs are aware that this brand has recently released limited edition models that are challenging to acquire. I am unsure of how they managed it, but I received my hookah promptly and without any issues during delivery.

Réponse : blackSHISHA
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.