Bladeandbutler Avis 

Very simple process. Made my order, received packaging to send the knives. Returned within the week super sharp. Easy peasy lemon squeezy.

Very pleased with my newly sharpened knives which, though well over 20 years old, now cut like new and this has saved me buying new ones. Also very impressed with the knife sharpener I purchased. An excellent investment all round.

Awful experience. They lost my knives via Hermes. Unclear customer journey on website means I have no insurance to cover my loss. Patronising and defensive customer service. Avoid.

Had 3 global knives, that I hadn't used in years, were extremely blunt, so had put them away. Decided to try getting them sharpened when the cheaper knives I had were becoming blunt and boy, why didnt I do this ages ago! Knives are like new, extremely sharp.
Used the "free" Hermes delivery option, took a total of 12 days from placing order to arriving back sharpened. So if you don't have spare knives to use while away, might be worth paying the extra for DPD or buy a knife from them when you order! The one I got sent for £8 was more than decent to use.

Excellent service and knives returned really sharp, would definitely use Blade and butler again.

Excellent repair of damaged Japanese knife blade, returned promptly.

Very simple, straightforward and quick

Great service--very speedy. Old knives rejuvenated!

Great service! Can't fault them, the process is super easy! My knives have come back super sharp and one of the knicks out of the end was removed sympathetically. Customer service responded really quickly to a question about dispatch, turns out I already had a dispatch email in my junk folder!

Very fast service, reasonable price and great results, will use again! My 12+ years Hattori Japanese Knives are like new

A smooth and drama-free experience. The knives are much improved but had a bit more of the tip taken off than I had hoped for, and the scratch marks on the sides could have been better polished out. But on the whole a good service and one I will use again.

Truly awful service. Sent 5 japanese kitchen knives on 6 January. Chased on 16th as had not returned. apparently they were a delivery depot but since i have had no update on where they are despite much chasing. they are unresponsive to email and never pick up phone. would not use again

Brilliant job, I’d say the edge on the Santoku knife is even better than when it was brand new. 5⭐️ All the way

Great service/results, will definitely use them again - thanks for the great condition my knives have come back in.

Great service. It’s like getting a whole new set of knives. I had forgotten what a pleasure it is to cook with ultra-sharp knives

Really easy to use service, knives came back sharp as ever

Great service. Razor sharp. V happy

Brilliant company, not very often you get such good customer service, emailed with questions and very helpful, easy to order and knives exceptionally sharp... Very impressed

Had 7 knifes sharpened and a couple needed the bolster filed down. Great work. Very satisfied.

Just had three knives sharpened. One japanese one with chunks out of it. All come back razor sharp...not so cheap if you opt for the fastest turnaround but can't fault the service or the end result.