Great product- we purchased wireless solar shades and a few light diffusing roller shades. Good selection, bought on sale and really great install. Bought blinds in a Toronto store and had them shipp... Voir plus
L'entreprise a répondu
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Great product- we purchased wireless solar shades and a few light diffusing roller shades. Good selection, bought on sale and really great install. Bought blinds in a Toronto store and had them shipp... Voir plus
L'entreprise a répondu
I gave 5 stars rating because Sande J was very patient with us. We changed our minds on the blinds a few times and she always made great suggestions to help us with our purchase. The installer also... Voir plus
L'entreprise a répondu
From beginning to end , experience was amazing . Associates at Blinds to go have amazing customer service and they were very helpful throughout the whole journey. From deciding which blinds were best... Voir plus
L'entreprise a répondu
Gabriela was very helpful. I should have gone in with a budget in mind, and would have liked to have been aware of cheaper but also suitable alternatives. Many of the samples and colours that we prefe... Voir plus
L'entreprise a répondu
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1290 CASTLEFIELD AVENUE, M6B 4B3, TORONTO, ON, Canada
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The initial experience in the visit and picking blinds was as expected. But the service started to decline from measurements, then the measurements, then failed installation, and now still waiting.
The installation process was incomplete from November 13th. Still waiting to have it completed.
Service could be improved by being detail oriented from the beginning but after the fact could be improved by follow up; instead of the customer having to follow up with the store.
Store067

Réponse de Blinds To Go - CASTLEFIELD
From sales to in home measuring to installation - staff were personable, professional, knowlegeable

Réponse de Blinds To Go - CASTLEFIELD
From beginning to end , experience was amazing . Associates at Blinds to go have amazing customer service and they were very helpful throughout the whole journey. From deciding which blinds were best for our home , to the installing. We have been coming to blinds to go for over 30 years , and will continue to use them for the next 30 years !

Réponse de Blinds To Go - CASTLEFIELD
Jonathan was efficient and friendly. It was a pleasure having him install my blind.

Réponse de Blinds To Go - CASTLEFIELD
I gave 5 stars rating because Sande J was very patient with us. We changed our minds on the blinds a few times and she always made great suggestions to help us with our purchase.
The installer also was excellent because he took his time and showed us how to operate the blinds.
Overall, we were very happy with the customer service we received!

Réponse de Blinds To Go - CASTLEFIELD

Réponse de Blinds To Go - CASTLEFIELD
I've bought over 30 blinds from Blinds to Go over the years and have been mainly pleased with the products and service.
My recent order of 6 venetian blinds was delayed being completed, taking several weeks presumably due to the pandemic, which I was warned about. When I finally received the order, 2 blinds had faulty mechanisms so didn't work. One of these had a wand the wrong length and another blind, which did work, had a wand that was too long, so could not be fitted within the window frame as planned. I checked the order details and the required wand lengths I submitted were correct. I returned the two that didn't work and tried to explain the problem, but the person in the shop was new and didn't really want to know the details of what was wrong. They were sent back to the factory and came back about a week later, but were exactly the same and still didn't work.
I took them back to the shop and explained the problem to a different salesperson and they were sent back to the factory again. When they came back, the mechanism had finally been fixed or replaced and they worked. The whole thing took over 2 months. Anyway, I just thought you should know. I believe the order was submitted correctly by me and by the salesperson at the shop, but the factory did not check that the blinds functioned, both when they were made and when they were returned.

Réponse de Blinds To Go - CASTLEFIELD
Very thorough on ordering process to ensure exact fit. Good quality products.

Réponse de Blinds To Go - CASTLEFIELD
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