The knowledge and courtesy of the people working at the store. Also the ability to track the status of your production order for your blinds. Overall a seamless and pleasant experience to find the c... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The entire experience was positive except the shame I felt with my poor measurements! My fault entirely! From the initial visit to the show room to the visit by the rep who expertly measured to the in... Voir plus
L'entreprise a répondu
I came into Blinds To Go without knowing much about blinds and curtains. Nara helped me out with every step of the way giving me a ton of information about styles and recommendations. She took a lot... Voir plus
L'entreprise a répondu
Vienna the Sales Rep was punctual and informative. Scott the installer was efficient and polite. When there was a small issue with the cord, Scott came right away to correct. Would highly recommend... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de garnitures de portes et fenêtres
- Magasin de rideaux et stores
- Magasin de rideaux
- Magasin de design et de décor intérieur
- Décorateur d'intérieur
Écrit par l'entreprise
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Coordonnées de contact
45 SPORTSWORLD DRIVE, N2P 2J5, KITCHENER, ON, Canada
- 5196538646
4,4
Excellent
91 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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I ordered 9 blinds which I installed…
I ordered 9 blinds which I installed all inside mount. These were for my cottage and house. They were simple to install and the brackets are a good quality as well as the blinds. There were a couple issues with two of the blinds....one was coming apart at the bottom where the material is attached to the bottom rod. I returned with no issues and it was sent back and fixed. The second one I am still waiting for as the one side was 1/2" longer than the other when it was rolled down. Overall I find the quality good and love my blinds. I would definitely order from this store again.
22 décembre 2020
Réponse de Blinds To Go - KITCHENER
Hi Lorie, thank you so much for your review and your feedback. Please let us know if we can help you in any way with the remaining blind you are waiting for! We appreciate your patience and we look forward to working with you again in the future!
Service guy Jim is great...but the rest...ugh
Service guy Jim is great!
Rest of the service I wasn't impressed. Wrong blind delivered upon installation, then no communication about the replacement blind unless I called.
22 décembre 2020
Réponse de Blinds To Go - KITCHENER
We are sorry to hear about this issue and the lack of communication. Is everything straightened out now? Please let us know if we can help further in any way.
Great service.
22 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear Dumitru! Thank you!
I enjoyed working with Blinds to Go
I enjoyed working with Blinds to Go. Everyone is always professional and customer service has been consistent.
22 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear Maria! Thank you for your kind review!
Custom blinds
Excellent service and product quality. Liked the salesperson and got great service from any staff I encountered
22 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is wonderful to hear Don! Thank you for your review.
Pleased with the blinds
Pleased with the blinds. Got our valances in the wrong colour but all is good now.
22 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear Eileen! We apologize for the initial issue with the valances but are happy to hear it was rectified right away. Thank you for your review.
I have already did your survey
I have already did your survey. Why do you keep asking? Don't keep sending this questionnaire. I am happy. I don't want to block you. Please stop or I will. Thank you.
22 décembre 2020
Réponse de Blinds To Go - KITCHENER
We are glad to hear that you had a great experience with us - not sure why it is sending this survey multiple times though? It must be an issue through the TrustPilot send system. Very sorry for the inconvenience.
Damaged
First time I receieve my order it was damaged. However they had the issue corrected.
21 décembre 2020
Réponse de Blinds To Go - KITCHENER
Hi Aash, we apologize that your order was received damaged initially but are happy to hear it was rectified promptly. Please let us know if there is anything we can do to help you further. Thanks!
Not the fault of Blinds to go
Not the fault of Blinds to go, our order took longer due to material shortage. We are not happy with our blinds, but it is what it is.
21 décembre 2020
Réponse de Blinds To Go - KITCHENER
HI Debbie, we are very sorry to hear this.. is there anything we can do to help?
Bad experience and quality
Continually getting emails asking for reviews. Already filled one or two out. The experience and product are still poor.
21 décembre 2020
Réponse de Blinds To Go - KITCHENER
HI Andy, we apologize for the review requests - not sure why you are getting multiple requests unless maybe you have multiple orders? We are sorry to hear about your experience with the us as well.. Would you mind providing your order number so we can help look into it further and help to rectify any issues? Thanks.
The store personnel was lovely
The store personnel was lovely. Everything worked really well and I would have given 5 stars, except the instructions I got for installation were ridiculous. It took me at least twice as long as it should because the photos did not look anything like the actual hooks, I should not have read the first set as there was a valance and there were other pieces not needed. All in all, the blinds look great and I'm happy, would order again and now that I know how to put them up - all is good. Thanks for a good experience.
21 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear! Thank you for your review!
Staff were very patient and pleasant.
Staff were very, patient and pleasant to deal with.
21 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear! Thank you for your review!!
We received exactly what we ordered and…
We received exactly what we ordered and the very week they said we would get them. We are quite happy with the new vertical blinds/
21 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear! Thank you for your wonderful review!!
Good quick service and very friendly to…
Good quick service and very friendly to deal with.
21 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear Steve! Thank you for your review!
Great blinds and great installation!
18 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear, CH! Thank you!!
Our experience with Blinds To Go was…
Our experience with Blinds To Go was positive from start to finish. The staff was friendly and considerate even with the COVID restrictions. We will definitely order again.
17 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is wonderful to hear Terry, thank you for your kind review!
Staff very helpfull and were detailed…
Staff very helpfull and were detailed in confirming my questions,
Next room to be done we will be returning.
16 décembre 2020
Réponse de Blinds To Go - KITCHENER
Wonderful to hear Kevin! Thank you for the kind review - we look forward to working with you again!!
The consultant was helpful and…
The consultant was helpful and thorough. She checked with me twice to make certain that the measurements were accurate before placing the order. The blinds fit perfectly and look great.
15 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear! Thank you for your kind review Dave!
Great product, service needs work.
The blinds are great. Good quality and pretty easy to install. However, the customer service I experienced with the girl that was at the desk was not up to par. Lol and evidently they don’t actually read their reviews.
15 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is overall great to hear! Thank you for your kind review Samantha!
We do apologize for the customer service you experienced from an employee though - would you mind elaborating more so we can give the proper feedback? Please let us know if there is anything we can do to help your experience further.
Great place, great blinds
Had a great experience! Ordered 12 roller blinds for my home with install. Delays with the product due to COVID as expected. Ordering was super easy, they came in and measured which was great! Jim is absolutely fabulous! He was super fast and efficient with the install. Everything lines up perfectly and looks fantastic. Couldn't be happier. Thank you!!
15 décembre 2020
Réponse de Blinds To Go - KITCHENER
This is great to hear! Thank you for your kind review Nicole!
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