Blinds To Go - WILLOW GROVE Avis 23

TrustScore 4.5 sur 5

4,4

1936 OLD YORK ROAD, 19001 ABINGTON, PA, US


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Met a great time. Ryan and Christel were very helpful and especially patients with my questions. Excellent products, and super installation thanks to Brahim and his colleague.

L'entreprise a répondu

Noté 2 sur 5 étoiles

The experience at the store was somewhat satisfactory thought the fabric selections were very limited. The disappointment was with the measurements and fabrication of our curtains. We specifically... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience was great due to the great customer service. The installation date was timely. The installer called to let me know the approximate time. The installer was courteous and friendly.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The designer was helpful. The installer was good. However, we are missing a piece to one of the wands and are therefore unable to open or close that blind. I have tried calling and I have been unable... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de garnitures de portes et fenêtres
  2. Magasin de rideaux et stores
  3. Magasin de rideaux
  4. Magasin de design et de décor intérieur
  5. Décorateur d'intérieur

Écrit par l'entreprise

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Coordonnées de contact

  • 1936 OLD YORK ROAD, 19001, ABINGTON, PA, Etats-Unis

  • 2156592700

4,4

Excellent

TrustScore 4.5 sur 5

23 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Very good services and products.

Met a great time. Ryan and Christel were very helpful and especially patients with my questions. Excellent products, and super installation thanks to Brahim and his colleague.

8 mai 2026
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Réponse de Blinds To Go - WILLOW GROVE

Hi Catherine, we're delighted to hear about your experience! We are happy that our team has been able to provide exceptional service for you. We're always happy to assist, so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!

Noté 5 sur 5 étoiles

Amazing

Amazing from beginning to end. The communication is supreme throughout the progress, I couldn’t have asked for a better experience.

28 avril 2026
Avis spontané
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Réponse de Blinds To Go - WILLOW GROVE

This is wonderful to hear, Aaron! Thank you for the great review!!

Noté 5 sur 5 étoiles

The follow up emails

The follow up emails, text messages and prompt service.

14 avril 2026
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Réponse de Blinds To Go - WILLOW GROVE

Wonderful to hear this, Gail! Thank you for the great review!

Noté 5 sur 5 étoiles

The designer was helpful

The designer was helpful. The installer was good. However, we are missing a piece to one of the wands and are therefore unable to open or close that blind. I have tried calling and I have been unable to reach anyone to talk to about this.

14 avril 2026
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Réponse de Blinds To Go - WILLOW GROVE

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our designer and installer helpful. However, I'm sorry to learn about the missing piece for one of the wands.

We sincerely apologize for the inconvenience and for any difficulty you've had in reaching us. Please know that we are committed to resolving this issue promptly. We will contact the store to let them know to reach out directly to assist you.

Noté 5 sur 5 étoiles

I LOVE MY NEW BLINDS

My experience was great due to the great customer service. The installation date was timely. The installer called to let me know the approximate time. The installer was courteous and friendly.

7 avril 2026
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Réponse de Blinds To Go - WILLOW GROVE

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our customer service and timely installation met your expectations. Our team strives to provide courteous and friendly service, and it's wonderful to know that our installer made a great impression.

Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Fast and easy

Fast and easy. Installer was great.

24 mars 2026
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Réponse de Blinds To Go - WILLOW GROVE

Thank you so much for taking the time to share your experience with Blinds To Go! We're thrilled to hear that you found the process fast and easy, and that our installer made a great impression. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If you have any more projects in the future or need assistance, please don't hesitate to reach out. We look forward to serving you again!

Noté 5 sur 5 étoiles

Professional experience

The experience was so professionally handled from the begining to the end. Staff was courteous and very knowledgeable.

28 mars 2026
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Réponse de Blinds To Go - WILLOW GROVE

Thank you so much for your kind words, Glo! 😊 We truly appreciate your feedback!

Noté 5 sur 5 étoiles

From start to finish everything was…

From start to finish everything was wonderful the initial sale the measurements the installing, and of course the product

21 mars 2026
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Réponse de Blinds To Go - WILLOW GROVE

Thank you so much for taking the time to share your experience with Blinds To Go. We are thrilled to hear that every aspect of your journey with us met your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.



Noté 5 sur 5 étoiles

Efficient service

Efficient service.

Repaired at no charge one set of blinds purchased there many years ago!

22 janvier 2026
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Réponse de Blinds To Go - WILLOW GROVE

Thank you for your review, Fred!

Noté 3 sur 5 étoiles

Install took much longer than…

Install took much longer than advertised. One of three blinds was defective. Had to get it repaired. Was sent to wrong store and no one realized it until I called for status. It's still not re-installed. Salesman did not follow up or track my status, unless I called. Would not recommend to friends/family.

14 janvier 2026
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Réponse de Blinds To Go - WILLOW GROVE

Hi Nancy,

Thank you for taking the time to speak with me today, and I truly appreciate you sharing your experience. I’m very sorry for the delays, the defective blind, and the mix-up with the store delivery. You’re absolutely right you shouldn’t have had to chase updates, and we should have been more proactive in following up.

As promised, I will follow up tomorrow with an accurate ETA for the re-installation. We also forwarded your feedback to the store so they can address the communication and process issues and prevent this from happening again.

Thank you again for your patience, and we appreciate the opportunity to make this right.

Noté 2 sur 5 étoiles

The experience at the store was… 3-4 because the lack of fabric selections

The experience at the store was somewhat satisfactory thought the fabric selections were very limited.

The disappointment was with the measurements and fabrication of our curtains. We specifically communicated and shown the old curtains and pictures how the new ones will be hung. We will need only (one double width panel for each small window.) But, the order came with two panels for each window. They don’t hang right. They don’t look right. Very disappointed!!!

16 décembre 2025
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Réponse de Blinds To Go - WILLOW GROVE

Hello Bonna, thank you for sharing your experience with us. We’re really sorry to hear about the frustration around the fabric selection and, especially, the measurements and fabrication of your curtains. We understand how disappointing it is when something you carefully planned doesn’t hang or look the way it should.

We want to let you know that we are looping the store team into this so we can fully understand what was discussed and work together on a solution. Our goal is to make this right for you, and someone from our team will be reaching out very soon to discuss next steps.

We truly appreciate you bringing this to our attention and giving us the opportunity to improve your experience.

Noté 5 sur 5 étoiles

I had a great experience with Blinds To…

I had a great experience with Blinds To Go. The staff was helpful, the process was easy, and I’m very happy with the results.

14 janvier 2026
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Réponse de Blinds To Go - WILLOW GROVE

We're happy to hear that you had a great experience! It's wonderful to know our staff was helpful. Thank you for your feedback.

Noté 5 sur 5 étoiles

My blinds are beautiful

My blinds are beautiful! Sales and installation were easy to work with and helpful!

8 janvier 2026
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Réponse de Blinds To Go - WILLOW GROVE

Thank you so much! We are glad you had such a great experience!

Noté 2 sur 5 étoiles

Poor Communication from Leadership We had multiple miscommunications with…

We had multiple miscommunications with the manager. The project was completed satis-factually but took 6 weeks longer than promised. Co- workers eventually got the process moving but communication from the manager was nearly non existent

2 décembre 2025
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Réponse de Blinds To Go - WILLOW GROVE

We greatly appreciate your feedback and apologize for the miscommunications and delays you experienced. We're addressing the communication issues to improve our management and effectiveness as well.

Noté 5 sur 5 étoiles

Good blinds!

The sales representative was very knowledgeable and helpful. The aluminum blinds were top notch. And they were made quickly!

17 décembre 2025
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Réponse de Blinds To Go - WILLOW GROVE

This is great to hear! Thank you for the great review!

Noté 5 sur 5 étoiles

Repeat Customer

Having been a repeat customer, I didn't even have to go into the store to order treatments for additional windows. Crystal was so helpful and also got me the installer I requested. Great people! Thanks.

13 janvier 2026
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Réponse de Blinds To Go - WILLOW GROVE

Thank you so much for the kind words! We appreciate your continued trust and support!

Noté 5 sur 5 étoiles

Great!!!

Great!!!! Love my shades and Gibson was wonderful!!!!! Blinds to go is a great company!!!!!

17 novembre 2025
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Réponse de Blinds To Go - WILLOW GROVE

We're glad you love your shades and that you had a wonderful experience. Thank you for your great feedback; it means a lot to us!

Noté 5 sur 5 étoiles

Everything went so smoothly

Everything went so smoothly. The manager and designer knew their inventory so well, answered every question and were extremely efficient.

2 novembre 2025
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Réponse de Blinds To Go - WILLOW GROVE

Hi Maria, We're happy to hear that everything went smoothly! We appreciate your feedback.

Noté 5 sur 5 étoiles

Great experience with ordering my…

Great experience with ordering my blinds and installation. I will definitely use them again.

22 décembre 2020
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Réponse de Blinds To Go - WILLOW GROVE

Thank you for your review! We are thrilled to hear of your great experience!

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