Blink FitnessAvis 

Be careful of this Gym. I signed up for the no-contract agreement of monthly subscription. The cancellation fee is up to 102.4 dollars. and I heard from my friends, it went up to 170 dollars in different gym. it has low monthly payment if you never cancel, vut ifyou do cancel, you will be charged a high penalty of cancellation fee even though it’s “ no-contract”, and if you do not cancel, they will keep charging you monthly since it’s subscription

On my last visit to Blink Fitness in Passaic NJ loction I experienced a really bad treatment from Custmer Service employee named Michelle.
She was very rude and milpolite and gave me bad looks just because my ID needed to be manually scan/intered into the syatem. this was not the fist time that I was treated badlly by your Customer Service Rep.

There is a disgusting older man of Latin descent, who works at the desk, who when he had not seen me for a couple of weeks, said he was going to come to my job and look for me. In my opinion, this is considered stalking. Why would you come to my place of business? Why would you lear at me in a disgusting manner without any invitation whatsoever on my end when I went to leave yesterday this disgusting old man called me by my first name which my own mother does not even use I feel violated. Something should be done about him and his behavior not to mention the locker room and the bathroom are always filthy. They let young children walk around and take their shirts off the place reeks as if of an outhouse. The smell of cheap cologne is everywhere. There is every manner of Undress going on in this facility Paper towels and trash on the floor toilets not flushed dirt everywhere. Add that to the perverted member of staff at the desk and this is a place I wouldn’t recommend to my worst enemy.

In June 2023, I signed up a friend to an annual Blink Fitness membership at Blink Jackson Heights 78-14 Roosevelt Avenue, Queens, NY 11372 using my debit card as payment method for $29 monthly installments. Around August 2023, I terminated the friendship and contacted Blink Fitness to request that my debit card no longer be charged for the membership.

I was asked for my friend’s e-mail and I explained that she and I are no longer communicating and I don’t know her email, but I provided her full name. I was told that nothing could be done that the subscription will remain active.

I questioned how can they continue the membership when the money is coming out of my debit card and I provided the previous two payment transactions, to no avail.

Since August 2023 thru January 2024, Blink Fitness has been stealing $29 per month from my debit card, despite my deman that N.A. link Fitness remove my debit card as payment method from the person’s membership.

Blink Fitness is intentionally engaging in unethical business practices and I recommend that anyone who intends to enroll in a link Fitness you inquire about cancellation policy, and all other relevant scenario.

I had to go to my bank and request a new Debit Card to put a cease to these thieves.

Horrible, Horrible, stay away from this gym.

I joined Blink Fitness in 2019, visited the gym few times in the first months and then the pandemic started. they kept taking money out of my account even when the gym was closed due to the pandemic. I decided to cancelled my membership to stop the billing.

When business reopened, I signed up again but only went once because I noticed that no one at the gym was following protocol imposed by the CDC. I let few several month pass to see if the pandemic situation got better, but I didn't see much improvement and decided to cancel membership again. This time, they told me that if I wanted to cancel my membership I would have to pay $50+.
In the meantime, they kept taking money of my account even though I was not using the facility.

More months passed without me visiting the gym, still paying for a membership that I have been trying to terminate. A year and a half into my membership, paying months after month, I noticed that they took $56.99 out of my account for maintenance fee, that was when I went to the facility and demanded for them to cancel my membership and refund the maintenance charge. They told me that they could cancel my membership but could not refund me the maintenance charge. I asked why do I have to pay for that year maintenance if I wasn't going to be using the gym, and only one day has passed since the renewal. They said that that was their policy and handed me a copy of the contract. I never got a copy of the contract even though it says on the enrollment page that I was going to receive on in the mail.

Since there is no phone number to reach customer care, I decided to send them an email explaining the situation, but never heard from them.

I went back to the gym and told them that if they were not going to reimbursed the maintenance fee, I wanted to be reinstated at the same membership rate. They said no, that I would have to pay the new rate as a new member even if my membership was only cancelled the day before.

This company is a very dishonest and ruthless. I rather use other methods to do my exercise, but will never join that gym again.

Signed up for a membership, but cancelled after one day since the gym was overly crowded and the machines were not to my liking. I was supposed to get a refund for the membership since I cancelled within the remorse period, but I was told my cancellation would only go into effect in more than one month, and that I would have to pay for my membership until then.

Parsippany, New Jersey Evan, the manager is the worst and lets his gym friends take over multiple machines and weights at the same time. You will never get a decent workout. I have never witnessed a more rude, inexperienced and unprofessional manager. They need to fire him. If you complain, he either ignores you or has something sarcastic to say. I canceled my membership and am much happier at another gym. Stay away from this place.

Do NOTTTTTTTT Do it to yourself. I promise, you will be disappointed. It is not worth the experience. Not enough equipment. The vibes in the locations will not motivate you enough to want to come to the gym. THEN! When you decide to cancel.... That "GREAT DEAL" that you have. when you first get the membership, turns out to be a whole SET UP. They make their profit from those who don't really care about their money's worth / gym experience. Terrible. WATCH OUT PEOPLE.

My experience with this gym has been good. The membership for using just one location is very cheap, honestly. Also, I have to use the referral rewards, so I have not been charged two times because I made someone else join the gym. The equipment is good, but because it is a very affordable gym, sometimes it could be more crowded there, making it challenging to work out.

Don't join this gym, unless you plan on being a member forever.

I've tried to opt out since August 2022, as I moved out of the country, and have so far paid $158.65 in fees for trying to cancelling my membership. I recently visited New York, where I went to a Blink fitness to make sure my account was completely closed - here I had to pay another $74. I finally thought I was done paying unreasonable fees for closing my account in a gym that I have tried to opt out of for almost 5 months. However, Blink keeps charging me $14 each month now - for what, I don't know - and it is impossible to get in contact with their support.

Be prepared to pay a fortune if you ever want to cancel your membership here.

I like the gym & have been a member for a long time, but lately it has been a scorcher in there! They keep it on 82 for goodness sake & it’s already 102 or more outside! I don’t mind sweating when I am working out but I heck I am sweating when I just walk in! Even when it is cool in there I sweat so you can only imagine what it’s like now! They have one fan that I have seen! The other locations to my knowledge had 3 or 4 scattered. And for the past two weeks ALL their Tvs’ have been out. Very annoyed.

Clean, reliable, affordable. Can't get better value in NYC. Better if you're able to train during non-peak hours.

Hidden fees BEWARE - they charge hidden fees. Ended up paying $67 for a month as opposed to the $15 advertised.

Amazing value in the big city. Has all the machines and weights I need to workout. Better in off-peak hours.

Truly dissapointing experience with this gym. I cant believe at one point I was so eager to join.

Now that I canceled they are reporting me for owing a balance. Worse part is when I canceled I did that in the gym. I paid the amount owed. They didn't send any records to their corporate office to close. Just horrible experience and everyone including the gym operators are playing victim.

If i could give 0star I would

I joined the gym before covid and I liked it very much. However when covid-19 came they made it very difficult to keep membership on FREEZE. I am 75 years old and I am vulnerable so I need to shelter in place til fully vaccinated. I made many efforts to maintain my freeze and the website kept changing their access. I did not want to cancel but it was the only way I could stop billing. Which I am still working on.

I’m only adding a star to my original 1 star review, because their gym was spotless! Super clean, specially during COVID.
The store manager was polite and understanding.
However when I explained the billing issue I had they truly did not give a rats a**. I explained what I was charged was not what Incas told, “oops too bad doesn’t matter you signed the contract. Should’ve read it”
Legit disgusting behavior.

Customer service is nonexistent. Emailed when they reopened after pandemic. Received automated response saying someone would reply shortly. No one did. Then they sent a survey asking about my experience with their customer service. Gave a rating of one (like here). Survey asked if I’d like someone to contact me. No one did.

THEN they implemented a reservation only system to schedule my workouts. This system requires downloading a mobile application. When I read their privacy policies I felt uncomfortable but attempted to download the app anyhow. Unfortunately the application is buggy and it wasn’t compatible with my android phone. I then requested technical assistance and received an automated reply stating that someone would soon assist me.

Meanwhile, I wanted to work out, so I called on the phone. Apparently no one answers the blink phone, but they have a greeting that says they can’t answer the phone because they’re making other members happy. I on the other hand was very unhappy.

The next morning I went to the facility at 6:30, when the gym is typically empty. I explained that the app didn’t work and no one answered the phone, so I wasn’t able to make a reservation. Even though the facility was virtually empty, the blink employee would not admit me into the facility without a reservation, and treated me not like a member but rather like a criminal.

While they refused me entry to work out, they did let me go in to terminate my membership, which I did. I then walked over to their competitor, where I joined and worked out with no hassles.

Lo and behold, ten days later I received an email from blink technical assistance. I explained the criminal treatment I received in a reply email and unsurprisingly never heard another word. (Except for a computer generated survey in which I outlined the unsatisfactory service I received and to which there was no response.)

The moral of the story: when it comes to blink customer service, you get what you pay for.

Kind of packed at evenings and during weekends but for this price you can't really get anything better!