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Lisez les avis des autres

Noté 2 sur 5 étoiles

when actually getting to give blood the staff are good - but the admin behind it is making me give up. I have fixed a trip around giving blood to arrive at a locked up venue because they forgot to ca... Voir plus

Noté 1 sur 5 étoiles

It's mad that I've had my past 6 appointments cancelled, yet they still call me to try and get me booked in or send messages asking for donors, stating shortages. Honestly, I'm not going to bother try... Voir plus

Noté 4 sur 5 étoiles

Regular donor here - last donated today, 28 July. The booking system is really easy these days but my only criticism is the fact that the staff always seem rather brusque. I appreciate it must be li... Voir plus

Noté 5 sur 5 étoiles

I donated at the London West End Blood Donor Centre this morning. The staff are always wonderful here but special thanks go to Lauren Newis who performed magic on my usually hard to find vein today. H... Voir plus

À propos de l'entreprise

  1. Organisme à but non lucratif

Informations provenant de diverses sources externes

Register to be a blood donor, give blood and save lives. Find out more about blood donation.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

97 avis

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1 étoile

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2,7

Tous les avis

(97)

13 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

No idea why this site has bad reviews!

No idea why this site has bad reviews!

I am a regular blood donor and I am always extremely happy with the donation process. I hope more people choose to donate as we need a huge amount for many reasons in the country and it is super easy to do. You also get a choccy bar or two ;)

29 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Larbert give blood

Staff incompetent and lack common sense. Have heartburn apparently not severe enough to see a specialist or have followup by NHS. So decided to go private as I want to know what causes the heartburn and its impossible to get anywhere with the NHS. Now because I've went private off my own back I'm apparently under investigation and can't give blood. I asked why and explained your own NHS aren't interested so surly that means I'm good to give blood. And asked can you give blood with acid reflux condition and they said yes so what's the difference just got a stupid blank expression back. Wasted 45min for nothing

25 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Extremely bad experience twice for incompetence

Extremely bad experience twice for booking an appointment at Norfolk house Manchester. My blood donation could not proceed despite falling in the category of all right things only but the veins are said to be smaller and thin. I was hydrated with more than 1.5ltrs water and have good body weight. My structure is athletic and I play recreational. The nurses here could not put a rubber band to pop the veins. They only work like robots through the process and very much lacking skills. I had to wait an hour for my two appointments and the nurses only know how to fill out forms rather than put effort to find veins.

13 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastic experience!

Absolutely fantastic experience, giving blood yesterday at Brixton Town Hall. Lovely staff. Very attentive to detail. Very caring. Extremely hygienic. Expert needle insertion. Painless and easy donation of my blood. No bruising afterwards. The staff were very friendly and caring. Thank you!

23 février 2024
Avis spontané
Noté 2 sur 5 étoiles

Poor communication

Visited the Leicester Donor Centre today for a 12.25 appointment.
At 13.00 I asked the receptionist how much longer I would be waiting as I had an appointment elsewhere at 14.00.
The receptionist was at best defensive & at worst outright argumentative snapping I should have read the sign advising it can take up to an hour to give blood, she then ignored me.
Miraculously 30 seconds later I was called through by a very pleasant very apologetic worker who explained they were short staffed that day (obvious by the empty donor chairs)

All myself & the other people waiting & regularly checking the clock needed was the receptionist to let us know the reason for the delay

22 février 2024
Avis spontané
Noté 1 sur 5 étoiles

This is my 3rd appointment being…

This is my 3rd appointment being cancelled because of unforseen circumstances in Twickenham! What a waste of time and disrespect towards donors!
And yet, I am keep on getting messages asking me to donate blood! I have got 30 credits and think that's the end of my journey with donating blood- feel ignored and disrespected by the NHS!

27 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Used to be a simple walk in system

Used to be a simple walk in system, now you have to book 3 months in advance, in addition when I did donate no parking was available at derriford hospital so I paid and after an hour or so they still hadn’t validated my parking. Also I got very sick directly after donating and I did think the place was a little dirty. Don’t think I’ll do it anymore after the last poor effort on their part.

16 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

NHS Nurses.....It's Very Sad

My Appointment was 13.55 28/10/23 at Baginton United Reformed Church CV3 6FP.
Arrived at church but saw it closed, waited and walked to side tried another door which was also closed...was about to leave then saw a Blood Donation lorry right at the Far End..
On entering explained to 6-7 nurses around a table enjoying tea that they need to put a sign on church door to inform people...
They looked at me liked I was from Planet Mars..after explaining one nurse said 'ill go and put a note on the church door'..
Immediately I arrived & was at the front of queue, subsequently 3 people had arrived and the receptionist then told me to get to the back !
I left immediately and wil not be attempting to donate again.
Wonderful NHS !

28 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great

I would just like to say a big thanks to Alison who was taking my blood in Johnstown, after 30+ blood donations, this was the gentlest ever, I barely felt the needle. Thank you for trying to do your job the way everyone should! Thanks

28 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible Service

I am keen to donate blood and have made 3 appointments but so far haven't been able to because:
Dates and times offered are very limited
2 Appointments I have booked were cancelled.
I drove 30 miles for my last appointment and arrived to be told they had just cancelled it.

1 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Cross gates church

Cross gates church
After waiting 6 months for the appointment, arrived early, was told they were running late as staff hadnt had their lunches! Told to come back, 5 mins later recieved a text cancelling the appointment! Waste of time all round, no wonder theres a blood shortage, has put me off rebooking.

14 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Darlington Donation Center

I visited the Darlington Donation Center and was immediately greeted by a smiling and friendly nurse.
I was made to feel comfortable and at ease.
The whole experience was well managed and quick.
All of the Staff were both cheerful and helpful.

14 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Gave blood this afternoon and I just…

Gave blood this afternoon and I just wanted to say how lovely the nurses are. All very professional and always make you feel special for giving blood. This is my six time I’ve given blood now and go to many different area around portsmouth to fit in around my work. And I have to say they are great!And always very thankful

9 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Have visited three centres

Have visited three centres - Canary Wharf/Westfield Stratford/Eastlea school, all of which had excellent nurses and excellent staff. Honestly so lovely and great at explaining the process. Thank you

29 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Booked appointment back in October

Booked appointment back in October. After last 3 had been cancelled due to staff shortages. When i got there so much messing around. Then i was told i couldnt give blood even though i had 6 pints of water before going. My mum was a nurse for 40 years. I told her the advise i was given last 2 times ive been. She told me thats complete bull. My doctors have no problems taking blood tests for my thyroid.

Their app is rubbish. When you call to reset you never recieve the email. Been going 5 years wont bother now.

2 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Help people

Blood Donor team are excellent and I gave mine in Birmingham and they look after you well.

16 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

What a waste of my time

What a waste of my time. Got there with time to spare (after rushing from work )spend 30 minutes waiting for them to have a tea break,to have to answer health questions since being a child (can't think on the spot) only to be rejected because i hadn't drunk enough water although I'd had plenty of fluids throughout the day. I definitely won't be going through the process. I'll keep my blood thanks.

1 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible. Completely wasted my time. Unsure I’ll donate again.

3 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Patient aftercare is nonexistent

Once they've taken your blood, they won't care about you afterwards.
I just gave blood - and was told that my donation wasn't accepted. No further information but to call the generic number. The people on the phone are of no help and was told that someone from the medical team will get in touch. 3 weeks have gone still no contact, they've also suspended my account. I rang up again, and still no help and was simply told they'll push the query again. This whole experience has just given me a lot of unnecessary anxiety and frankly it's not worth donating in the future anymore.

13 octobre 2022
Avis spontané

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