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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered a deluxe monthly subscription for my mother. After 6 months only 2 orders were acceptable. Their customer service replaced the flowers each time, but never fixed the problem. We were sup... Voir plus

Noté 2 sur 5 étoiles

Frankly, the price is pretty high for the arrangements. I do understand that part of that issue is how much shipping costs these days, but what you get just isn't worth the cost. Also, be very aware... Voir plus

Noté 5 sur 5 étoiles

We purchased monthly gift subscriptions for our mothers to bring some cheer through what is going to be a long winter ahead. They were so delighted when they received their first boxes yesterday. The... Voir plus

Noté 5 sur 5 étoiles

My son bought me a four month package for my birthday in December. He could not have bought me a better gift. These flower arrangements are original, colorful, and the scent is amazing. I have never... Voir plus

À propos de l'entreprise

  1. Marché aux fleurs
  2. Magasin de meubles

Informations provenant de diverses sources externes

BloomsyBox.com is a subscription service that sends its subscribers fresh flowers weekly, bi-weekly and monthly from fair-trade sustainable farms around the globe. We appeal to the discerning person that is excited to try new flower varieties and learn through discovery. That’s the concept of our subscription box. We also have a few major differences from the average floral supplier: 1. No mixed bouquets with unnecessary extras - BloomsyBox only deals in "single-variety bunches," meaning no frills and all the thrills. 2. Our flowers are sourced direct from suppliers around the world, meaning no middle-man mark-up to increase the price 3. BloomsyBox is Eco-friendly. Along with our flowers being sourced from Rainforest alliance partners, we also use an eco-friendly paper wrap and a beautiful bow. No plastic-wrapped bouquets. Our subscriptions start at $39.99 and are available in weekly, bi-weekly, and monthly options with free shipping nationwide.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

280 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 7 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

I received a bouquet of minicallas and…

I received a bouquet of minicallas and roses and was blown away by how beautiful the flowers were! There were a number of unique ones included that I'd never seen before. BloomsyBox is so much better than any other mail delivery flowers I've seen and am grateful to my boyfriend for sending them. I've gotten a ton of compliments on the arrangement and will definitely keep this service in mind when sending flowers in the future!

1 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

BloomsyBox flower Is Great

I received the first month of a subscription in San Diego early this morning through BloomsyBox from my daughter in the Atlanta area. I was extremely impressed. Very nicely package, so full. The box has all the care and handling instructions on it . The flowers were breathtaking gorgeous. So fresh. Very unique bouquet. Came with a fresh flower flood and cool wrapping. Anyone can use.

27 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended subscription

I received the first month of a subscription in San Diego early this morning through BloomsyBox from my daughter in the Atlanta area. I was extremely impressed. Very nicely package, so full. The box has all the care and handling instructions on it . The flowers were breathtaking gorgeous. So fresh. Very unique bouquet. Came with a fresh flower flood and cool wrapping. Anyone can use.
Highly recommended subscription

27 février 2021
Avis spontané
Noté 1 sur 5 étoiles

Absolute Nightmare!

Absolute Nightmare!! Almost 4 months in on a 12 month subscription and the orders are late, flowers are dead and brown and no longer on the stems. They replaced the orders but it’s the same thing over again. What we thought was going to be a great Christmas gift for our mother has been a very big disappointment!!!! She’s always calling to see where her flowers are. Will never order from them again. Worst part of this is you have to pay up front for entire subscription and they still can’t get the deliveries on time. I’m going to cancel my order and order the flowers locally each month!!!

26 février 2021
Avis spontané
Logo de BloomsyBox

Réponse : BloomsyBox

Hello Penny,

Thank you for taking the time to write. I wanted to let you know how sorry we are for the experience you ahd with our company.

Here at BloomsyBox, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball.

We’ll be reaching out to you personally in the next 24 hours to touch bases. We want to learn more about what happened and how we can make things right.

Gratefully yours,

JOSH

Noté 1 sur 5 étoiles

Wish I could give zero stars. HORRIBLE COMPANY

Wish I could give zero stars. Worst experience I have had in a long time and customer service rep mocked me and made sarcastic comments about the flowers having not been received. I ordered flowers for fiance's birthday. They showed up a week late dead and most were off of the stems. Replacement flowers were ordered and promised a week later. On that date only a label had been created and then order was cancelled. Don't waste your money with this company. Flowers look horrible, shipping isn't as promised when you order and customer service reps don't care. I recommend you DO NOT DO BUSINESS with BLOOMSYBOX.

24 février 2021
Avis spontané
Logo de BloomsyBox

Réponse : BloomsyBox

Hello David,

Thank you so much for taking the time to write to us. I wanted to let you know how sorry we are that you went through that difficult experience.

We make it a point to be known for customer service, so this situation caught us off guard and we would love to learn more about what specifically happened.

We’ll be reaching out to you personally in the next 24 hours to touch bases. We want to learn more about the situation and how we can make things right.

Gratefully yours,

JOSH

Noté 1 sur 5 étoiles

Flowers came to me instead of my mom

I live in Alabama and ordered flowers for my mom in North Carolina on 12/27/20. I received my confirmation and it showed them coming to Alabama and I assumed I messed up. I immediately emailed them and they said, "No, they are going to your mom at blah blah blah street in N.C." Okay well I order a lot online and your confirmation only shows my address, but as long as you send them to her, okay. On 12/31/20 I get a FedEx notice that my flowers had shipped...to me in Alabama. I forward the email to customer service and say, "What's the deal?" Oh, they are going to N.C. they would reply. I have never received a FedEx tracking number that said one thing but was going to another place. I kept tracking it, following it all the way from South America to Alabama. Kept calling and emailing and they said all is fine. (I'm not an idiot.) Wow, the flowers come to me in Alabama! Huh, who'd have thunk it? So I get on the phone and the gal apologizes and says she sees where I have tried to fix it and offers to send my mom her flowers asap. Fortunately these flowers were not for a particular date but just because I love her. So I say fine. They will be in N.C. at her house on 1/12/20. Mom didn't call on the 12th or 13th or 14th or 15th or 16th or 17th or 18th or 19th. I did not want to call her to ask if she received them because they were supposed to be a surprise. So I emailed them and told them obviously my mom was not getting the flowers and to refund me. I just got an apology and a refund notice. Let's see if it comes through. The flowers were lovely and the price was right but if you are not set up to do a simple transaction, why should I trust you to do it monthly? Just shouldn't be so hard.

20 janvier 2021
Avis spontané
Logo de BloomsyBox

Réponse : BloomsyBox

Hello,
We are so sorry that you had a subpar experience.We hope you're satisfied with the solution we provided you with. Thank you for your honest feedback! It will certainly help us improve in the future. Warmest regards,
Josh.
BloomsyBox Customer Loyalty Team

Noté 5 sur 5 étoiles

100% Satisfied with Bloomsy Deluxe!

We purchased monthly gift subscriptions for our mothers to bring some cheer through what is going to be a long winter ahead. They were so delighted when they received their first boxes yesterday. The bouquets were each different but equally as beautiful. We know they will help bring some brightness during this difficult time of physical isolation.

20 novembre 2020
Avis spontané
Noté 2 sur 5 étoiles

Great flowers; too bad they can't get the message from sender right

March 1, 2021 UPDATE:

Someone from BloomsyBox contacted me by email after my original review and promised to have a card sent with the following month's flowers expressing the sentiments they were supposed to send at the start of the subscription. I didn't say anything to my wife, anticipating a nice surprise for her. Good thing: that card didn't arrive last month or this month - yet another empty promise.

This month's flowers weren't zip-tied in the box so all the tallest blooms were smashed from bouncing around in the box during shipping. Worse, many of the rose buds were dying, apparently from the cold weather this winter. But, none of that really mattered because within 48 hours, all the roses were brown and dead. I'm sure BloomsyBox would have been very nice over the phone and offer a partial refund to my credit card, but I'm no longer willing to do business with a company who simply doesn't follow thru.

After 6 months without receiving a single flower shipment that was "as promised", I'm joining the substantial percentage of reviewers who rate them 2 stars or lower.

ORIGINAL REVIEW:

Flowers and shipping are 5 star. They seem smashed at first but, as the instructions advise, patience and 24 hours in water results in 90% recovering fully. The blooms that don't get snipped off. Assortment so far has been varied and attractive, and quality of flowers is similar to Whole Foods or local florists, albeit more expensive. I gave my wife a surprise one-year subscription in honor of our 50th wedding anniversary. Unfortunately, the enclosed card with the first shipment had someone else's name and said, "we are praying for the best...I know you can beat this" and was signed by someone else! I called customer service and a very nice lady promised to straighten this out, since someone else got the card and sentiments for my wife. The second month's shipment had no card so I tried email support. They explained that they only send cards with the first shipment but promised to send one in the third shipment. Yup, it arrived yesterday without any card. So, I give BloomsyBox 3 stars overall because they're not able to connect the card with the subscription box even after multiple requests. If these were shipped somewhere other than my home, there's no way I would have known about this snafu.

5 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Georgous, fresh and unique flowers

Wow! I truly love these flowers. I've had the subscription for about 5 months and each month I am impressed with a different georgous bouquet. This months is my favorite, I wanted to write a review because I was so impressed.

24 août 2020
Avis spontané
Noté 1 sur 5 étoiles

I bought a 6 month subscription and the…

I bought a 6 month subscription and the first 3 deliveries were brown and wilted after being left by the deliveryman in a climate controlled room in my building for a few hours. I reached out by email on a Sunday after my delivery date to inform them of the issue. They blamed me for not bringing the flowers inside for 5 days, which was untrue, I was simply late emailing them not late securing the flowers. I was unable to cancel my subscription or problem solve the situation. This was a complete waste of money,

17 août 2020
Noté 5 sur 5 étoiles

A great company to work with

The flowers are beautiful and healthy with an impressive array from month to month but I think that the most incredible thing was that they never missed a delivery during the COVID19 quarantine. This was so reassuring to my 89 year old mother (and to me) as it promised that beauty still existed and that this would all pass in time.

3 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

An amazing bouquet with each shipment!

My son bought me a four month package for my birthday in December. He could not have bought me a better gift. These flower arrangements are original, colorful, and the scent is amazing. I have never had such a wonderful experience with any other local or online florist. Typically these bouquets last over two weeks with regular water changes. I could not be more thrilled with a company, and highly recommend Bloomsy Box above all others.

24 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

BUYER BEWARE - GO ELSEWHERE - no value here!

Subscribed to 6 month - Large Arrangements...They never sent my card or the vase, I contacted them via email and they assured me they would resend it and make it right...Still no card, The flowers they sent didn’t last but about a day, the third month all they sent was some dead greenery - nothing with any “Blooms” at all, and right at Christmas time, my girlfriend was so disappointed as was I.
I cancelled my service and they still charged me for the dead greenery in the last shipment...I suggest using someone else as you do not get the premium flowers they charge you for....RUN SOMEWHERE ELSE! BUYER BEWARE.

16 janvier 2020
Noté 5 sur 5 étoiles

Best Box

Amazing Service.The flowers in the room or office workplace gives a fresh and amazing lively feeling.I highly recommend Bloomsybox

11 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Super Experience!!!!!!!!

Great Experience!!!! 😱Many thanks for your wonderful and quality service! Good Job and god bless your work.

10 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

❤ Really Amazing ❤

Beautiful flowers delivered efficiently for a reasonable cost.The variety of flowers which are delivered is amazing 😍

9 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Flowers & Very Fast

The flowers were very much appreciated.I sure will continue to subscribe to their service.Their consistently amazing product, and consistently wonderful customer service! Thanks

9 avril 2019
Avis spontané

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