If I could give a zero score I would
If I could give a zero score I would.
Mid May I placed an order for a hair product called wow dream curl. They said they would email me with an order confirmation and shipping updates. I always take screen shots to cover myself and lucky I did! They never sent anything. Fast forward nearly a month later and no product. I emailed them and they made it seem like my fault for not knowing the order number. I asked them what was going on with my product and they said it had been delivered. And basically it was my problem not theirs. They confirmed the shipping number which was the same as a parcel delivery from the previous weekend. The courier delivered my parcel on a Sunday and sent through pictures of where they had left the parcel, which was unattended on the public streets for anyone to get! I went as soon as I had finished work but the parcel was already gone. I provided the photos to the company from the courier and they just ignored it. I ended up disputing with my bank and they reversed the payment. Never buying from this business again. Very poor customer service and their care is zero.







