Blue Buffalo Avis 13

I purchased a variety pack of Blue Buffalo kitten food—marketed as “premium.” Several cans were underfilled. Not dented, not damaged—just clearly short of what I paid for. I contacted their support team, provided the UPC, lot number, best-by date, and proof of purchase. The response? A canned message telling me to return opened cat food to a store I don’t even visit (I shop online). Then I was told I could mail in the UPC and physical receipt (which I don’t have) to their legal department, wait 4–6 weeks, and maybe get a refund.

Their “100% satisfaction guarantee” is pure marketing. They refused to replace the defective product and ignored a follow-up email. I paid a premium price for high-quality food. What I got was poor quality and worse customer service.

Shop with caution—Blue Buffalo doesn’t stand behind its product when it matters.

Says they have all natural ingredients but that is a lie. I am so thankful that I looked at their ingredients instead of listening to their commercials when I got my puppy 5 years ago. You need to look into it before you buy this. There are probably 30 ingredients inside something that is supposed to be all natural. Also, has natural flavors that can be almost anything. Do better Blue Buffalo

I bought tasteful wet canned food for my cat which I thought was reputable company cuz of the commercial about blue and how the guy started this dog food. So I thought my cat would benefit from it but she turned her nose up at it and she loves wet food over dry food. It took me a while to figure it out but when the feral cat outside wouldn't eat it especially the chicken entree pate I put two and two together and started looking at some reviews. The vets are saying that it could cause heart failure I don't know what ingredients are in it but I'm so ticked off and now I can't even feed to the feral cat. I don't want to feed it to the raccoon outside cuz he'll just keep coming around so do you want it back?! Now I don't know if my cat is having heart failure she has been staying to herself and not socializing as much as she used to. I think Fancy Feast is better than this stuff!
I had to give it a one star just to get a review in. I'm so ticked off that I could be killing my cat thinking I was giving a healthy food.

Since both my 6 year old staffie and 3 year old American bully have switched to blue buffalo it’s been a year, the benefits have been amazing more than I have ever expected great food

I believed the commercial about the man that lost his dog Blue and loved him so much he started dog food company because he cared about dogs so much. Another lie I believed. So exhausting and disappointing to keep up with all the lies. If that is too harsh a word I could use another word but only one I know for something intentionally told to mislead. I have been buying this expensive product for snoopy my Jack Russell terrier for a while now The first five ingredients listed on the package of health bars are bad for dogs and other ingredients too. All I’m gonna say

This food caused my moms shitzu dog to have siezures. After years of not knowing, finally she switched foods and he has been healthier and energetic and no siezures since stopping Blue Buffalo food.

I have repeatedly had problems with BLUE products being delivered without the inserted QR CODES (they are scanned to use for product redemptions). Trying to contact the company with the inquery form is now resulting in their form "crashing". Very frustrating for me as a loyal customer.

My puppy will not eat the little black balls that are in the food. I constantly have to throw them away. What’s up with that?

My part Bengal cat has been on Blue Buffalo for almost 10 years! I got him in 2011 and briefly had him on other food after adopting him but switched him to the duck formula Blue Buffalo (green bag!) and he’s a healthy hooligan cat all this time! He is about to turn 10 years old and I felt like your company needed to hear about him. He’s healthy, healthy weight and his fur silky!

Blue was rated online as a top pick for small breed dogs. Started my Frenchie on puppy formula and when I went to the same flavor in the adult. My dog broke out with a food allergy. After calling Blue I became frustrated, their customer service could not answer my question; what is ingredient difference between them, but could not get answer. After asking the question several different ways it became clear they were evading telling me the truth. They suggest the limited ingredient recipe of Chicken and Potato. So if one looks up known dog food allergens chicken is at the top. Perhaps I am wrong but I was told potatoes are harmful to dogs, but apparently Blue makes & recommended their Chicken & Potato recipe. I really feel jaded by their marketing, in reality this company just make inferior products with exceptional marketing that makes the believe otherwise.

My dog loves the salmon biscuits! We received a gift box to welcome home the new pup, and he prefers these "cookies" to softer treats. And it's great for his sensitive system!

I feed my dogs and cat Blue Buffalo grain free dry and they love it ...my 16 year old Siamese is a finicky eater....have tried most wet foods for her as a treat...well,finally have found Blue Healthy Gourmet meaty morsels which she loves and loves and loves...she will sit on the kitchen table screaming for her wet food....used to be 1/4 of a can per day ...now with Blue she wants the whole can....it even smells like food to me....well done Blue Buffalo.....not using anymore

I had been looking all over for a dog food that had real ingredients with nutritional value. My poor dog has terrible skin problems and he was itching all the time. I did a little research and found out that maybe I should try to find a product without corn. It wasn't easy. Most of them have it as the main ingredient. I was also concerned about the health risks of bi-product meat ingredients, as there have been several recalls over the years. Blue Buffalo does not use byproducts whole grains, veggies, and they even manage to sneak in some fruits.
While it did take a gradual phasing in to switch from the other food my dog was eating, it only took a few weeks. Now my dog's skin cleared up, he's no longer smelly, and he's running around like a pup again. I'm so glad theres a company that really cares to give pets the best nutrition.