Had a faulty thermostat so heating wouldn't go off , lounge was like a sauna, chap came switched it off and came back later with a new thermostat. Very happy, have been using Blue Flame for a few year... Voir plus
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The initial contact by telephone was courteous and efficient. They listened to all our requests, sent texts informing us of the engineer's arrival. The problem with the boiler was fixed. The whole sy... Voir plus
Professional team , quick , knowledgeable and reliable Specially manager Grant Doe , and Toby . Both were really helpful and went above and beyond to sort out our boiler really quickly .
Engineer explained what he was going to do and why. Took photos of parts that may be required if any further issues encountered so there would be no delay.
À propos de l'entreprise
- Gazier
- Solutions et équipement énergétiques
- Chauffagiste
- Entrepreneur spécialisé dans les systèmes de CVC
- Entrepreneur spécialisé en mécanique
- Entrepreneur en énergie solaire
Écrit par l'entreprise
Blue Flame is an award-winning heating and electrical company based in Cornwall. We offer around-the-clock emergency repairs, 365 days a year, and work with over 12,000 happy Cornish customers.
Coordonnées de contact
Blue Flame (Cornwall) Ltd, Energy House, Parkengue, Kernick Industrial Estate, TR10 9EP, Penryn, Royaume-Uni
- 01326 378122
- info@blueflameheat.co.uk
- blueflameheat.co.uk
4,9
Excellent
185 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The guys were prompt and so helpful
The guys were prompt and so helpful. Would recommend Blue Flame to anyone.
10 avril 2026
Had my air source heating serviced
Had my air source heating serviced, competitive pricing. Engineer very efficient, friendly and courteous. Many thanks.
9 avril 2026
Prompt reply to my left message with…
Prompt reply to my left message with service the next day
24 novembre 2025
Thoroughness
Service engineers have always been very knowledgeable, helpful and thorough.
13 mars 2026
Appointments are quirky made .Engineers…
Appointments are quirky made .Engineers are pleasant and helpful.
20 mars 2026
Usual brilliant customer service.
The boiler and fire service were carried out in a professional manner. Adrian is so friendly and also spot on with his work. No problems at all.
26 mars 2026
efficient service carried out urgently
26 mars 2026
Great customer care from start to…
Great customer care from start to finish.
From booking the appointment through to the engineer visit.
25 mars 2026
Prompt and efficient service
I rang them in the morning to report a leaking radiator in my bathroom. The engineer was on my doorstep by 3:40pm! By 4:30pm, the job was done and all cleaned up. Marvelous.
25 mars 2026
Faulty Thermostat
Had a faulty thermostat so heating wouldn't go off , lounge was like a sauna, chap came switched it off and came back later with a new thermostat. Very happy, have been using Blue Flame for a few years now for servicing our heat pump ,very professional and polite and friendly.
17 mars 2026
A very good company
A very good company. Quick to respond to any queries I have and quick to deal with any issues that may arise. I have peace of mind to belong to Blue Flame.
19 mars 2026
Excellent friendly engineer
Excellent friendly engineer, very good service, cleaned up after himself. Could not really have asked for better.
20 mars 2026
Matt was great
Matt was great, seemed thorough compared to others. You also could come do it very quickly again unlike others that had 3 months waiting lists
20 mars 2026
Rapid response and rectification of pressure drops issue
Really prompt and thorough service to sort an issue with a pressure drop on my ASHP heating system.
20 mars 2026
Great Job
A routine maintenance carried out on time with no shocks or pressure to get a new boiler.
20 mars 2026
As always the service and support from…
As always the service and support from your company is exemplary. We are very pleased to contract our boiler service and maintenance with you.
16 mars 2026
Very professional engineer
Very professional engineer, experienced,on time and explained everything he was doing, and what had caused the problem.
11 mars 2026
Heating system was loosing presure
Engineer explained what he was going to do and why. Took photos of parts that may be required if any further issues encountered so there would be no delay.
17 mars 2026
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