BlueFlame Plumbing and Heating Avis 

To sum up Ben at Blueflame: knowledgeable, professional and always high quality work. A pleasure to deal with. We have used them for a few years now and would recommend them without hesitation.

Highly recommend Ben. The service he offers is efficient, prompt, friendly and professional, I felt I was in safe hands when Ben arrived to sort an emergency! Ben is also good at communicating so expected date and time of arrival is clear.

A good team of plumbers who sorted out several niggly issues we have had for some time. All knowledgable and helpful. Worked speedily and tidely. A rare thing to find. We would call on them again in event of further issues.

Excellent workmanship. Delighted with the quality and professionalism not to mention the price. Everything was ultra smooth and easy.

Highly recommend.

Professional from the first communication (they have a professional text reminder service).

We have used them for 3 jobs in the last 3 months. 1 job had a small fault that was rectified within 24 hours, which was an excellent turnaround. The others have all been quickly and tidily completed.

At very short notice and with an emergency at home I called Ben and the Blueflame Team.
Nothing was too much trouble for this trusted company and within an hour one of the team were at my home dealing with the leak issue.
The team followed all my instructions and were trusted and honest in their approach and finish.
Overall an excellent service with no fuss just action!
A great job Ben & The Team.

A late thank you to Ben and team for helpful, professional work in sorting out what could have been a very messy problem and for good communication skills as well as good plumbing. Definitely to be relied upon for help in a plumbing emergency and that’s a great thing and a rare thing !

Ben did a great shower replacement job for us. Sourced the required product himself and was quick to quote and then diarise. Very flexible approach goes out his way to make everything easy for the customer.

It was very good to work with Ben, he is very proffessional and talented, strongly recommended him when you need anything in his field

Very impressed with Ben at BlueFlame. Jiggled his diary to accommodate a small but important job for us as our heating had broken down. Very quicky resolved and very professional.

Ben is friendly and professional and he carried out the work to a very high standard. I would highly recommend BlueFlame Plumbing and Heating.

I was in desperate need of a plumber to visit a property we are in the process of purchasing, as we required a bathroom inspection to investigate a noise coming from bathroom toilet when flushed - I spoke with Ben Walters who responded very quickly and kindly scheduled in an appointment to visit the property within a matter of days. Ben was a pleasure to work with, very friendly and professional throughout and was able to support us by providing a full inspection report to identify the problem - We will certainly be using Ben and the services of BlueFlame Plumbing and Heating again for the next stage to carry out the repairs. Thanks again guys, much appreciated!

Having moved to Cirencester in January 2021, we found that we needed a plumber to replace a leaking radiator, replace two defective shower thermostats, repair a leaking stopcock in the loo and replace a kitchen sink drain. We were so lucky to find Ben through a local magazine, and he undertook all our tasks. When replacing the radiator (which our building survey reported that it wasn’t working and the plumbers who had replaced the boiler before we arrived had ignored), Ben discovered that during the initial installation the builders had plumbed the radiator into the cold water system rather than the central heating system!!!! Quite how the builders had approved the central heating system when the house was built 14 years ago remains a mystery.

We found that Ben is hard working, has excellent knowledge, and is polite, neat and tidy. As with all quality tradesmen there is likely to be a waiting list of customers before he can get to you. So, unless it's an emergency, you might not get a instant response. But we found that the results are well worth the wait. Now we always call on Ben for any plumbing issues including the annual boiler service and we wouldn’t go elsewhere! We have no hesitation in recommending Ben if you need a quality plumber, and we a happy to give him a 5* rating.

I've used BlueFlame for large and small jobs over several years now and each experience is the same - simply high quality work delivered by Ben and the team. They are my 'go to' plumbing and heating company, combining professionalism and friendliness. I guarantee you won't be disappointed.

We have in the past had Ben and his team instal a new bathroom for us which we were delighted with, since then Ben has returned to our home to undertake a variety of tasks none of them straightforward due to the age of the building! Ben and his team as always undertook the tasks in a professional manner and we are delighted with quality of the work that has been undertaken.

Have used Blueflame for 3 small jobs now, one gas and two plumbing. Work carried out well, with no fuss, at reasonable prices. Blueflame would be my first choice for plumbing and heating jobs.

BlueFlame were pro-active in problem solving and had a highly responsive service. They were straightforward and transparent on costs and sorted out a number of secondary issues with a minimum of fuss. Ben and his team are a pleasure to deal with and the company is highly recommended.

Throughout the five years Ben Walters and his team at Blue Flame have been our plumbers we have never been less than totally satisfied with their work. Ben keeps up with developments in his industry and can offer creative solutions to any problems that crop up. Blue Flame also turn up when they say they will and don’t leave until they have tidied up.
John Hayward