Bob Jane T-Marts - Nerang Avis 2

QLDNEVER NEVER USE Bob Jane T-Mart at Nerang
On 9/11 our work vehicle was taken in for wheel rotation. On November 18th driving into Brisbane the rear passenger side wheel FELL OFF. The vehicle was towed to a Brisbane workshop and they have provided a written report saying the wheel nuts were not tightened.
The vehicle has had NO other work done by anybody else and the franchisee response we have CCTV that shows it was done properly. They must have regular issues to have a need for CCTV and his other comment "We also have a signed job card by the technician (legally binding document)" what company does this.

Images include damage to tool bar as well

For the SAKE of your family and people in your car DO NOT USE THEM, as in this case luck no one was injured or killed. If it had happened on the M1 who knows.

Overall cost to address: $3915.94

Bob Jane nerang overtightened the wheel nuts so that we had to snap 5 studs to get wheels off the car!! Rang the officious manager who said this happens alot with my car model.This is complete bs as the car has over 100K & never had this problem before. Manager said the tyres were rotated 10 months ago(a long time!).Very expensive exercise to replace studs. Steer well clear of shoddy Bob Jane Nerang.