Wagnum Recovery Avis 154

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Good product that is affordable compared to brands such as Normatech. After a few months had issues with the connection of my sleeves but the customer service team were helpful and arranged replaceme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brought the Elite compression boots and they're pretty awesome.. alot more cost effective than the high end brands but does the job, play alot of touch footy and coach rugby union with some of the boy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As an athlete myself I was on the hunt for ways to recovery quicker at home. I have had previous experiences with using compression boots and loved the result so went on the hunt for pair myself. That... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The WAGNUM Leg Pro is easily one of the best and most beneficial investments I've made. I can not get enough of it, and after suffering a ruptured achilles tendon, it has helped me through my reco... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires de massage

Écrit par l'entreprise

WAGNUM is built around one purpose: helping people recover better, move better and get more from the lifestyle they love. Our customers are athletes, professionals, fitness lovers and everyday performers who are committed to their goals and passionate about feeling their best. We create recovery products designed to support real routines, from training and performance to relaxation and everyday wellness. At WAGNUM, we focus on quality, practicality and customer experience, helping each person find the right recovery tools for their body, lifestyle and goals. Shop with WAGNUM and experience recovery gear made to support your next move.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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Noté 4 sur 5 étoiles

Good product that is affordable…

Good product that is affordable compared to brands such as Normatech. After a few months had issues with the connection of my sleeves but the customer service team were helpful and arranged replacements which are so far working much better.

12 juin 2026
Avis spontané
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Réponse de Wagnum Recovery

Hi Michael, thank you for sharing this. We're really glad the replacements have been working well for you, and it means a lot to hear that the team was able to help when you hit that snag. We hope the boots keep serving you well for a long time to come.

Noté 1 sur 5 étoiles

Faulty Product & No Customer Support

I ordered an ice bath chiller from this company and it arrived a week ago. Immediately upon installation it became obvious there was a mechanical fault with the internal motor and fan, and the chiller unit doesn't work.

I've tried to reach out to the company 4 times now through their website and email and have got no response at all in the last week.

My bank will take over the process from here, but it's frustrating that no one has reached out and they're ignoring my requests for some sort of assistance with the faulty product.

26 février 2026
Avis spontané
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Réponse de Wagnum Recovery

Hello Chris,

Thank you for sharing your feedback. We’re sorry that your initial experience with the chiller and our support process did not meet expectations.

After reviewing your case, we can confirm that our team has since assisted and resolved the issue. We understand your frustration with the delay and appreciate the opportunity to put things right.

Customer support is important to us, and we’re using this feedback to improve our response process. Should you need any further assistance, please contact us directly, and we’ll be happy to help.

Noté 5 sur 5 étoiles

Excellent Customer Service

Wagnums Customer service and communication was excellent.
Our order was lost in the transit, we were kept in the loop the whole time and when they couldn't be found they immediately sent another pair.
My son has been using the compression boots and is loving them!

16 février 2026
Avis spontané
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Réponse de Wagnum Recovery

Hello Tracy, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

LegPro Boots are outstanding

Purchased two pairs of the Legpro Boots. They are well worth the spend! Recovery results are excellent.
Customer service is also second to none!
Thanks so much!

27 janvier 2026
Avis spontané
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Réponse de Wagnum Recovery

Hello Rebecca, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 4 sur 5 étoiles

A Company with some Integrity

Firstly, I have a serious back issue and the back waist belt I bought is one of the best, and I've tried a few. It's not a magic cure but it helps me get started in the morning. I did have issues with the one I purchased after about 8 months and I sent an email and these guys just replaced it with a new on, no hassles. Hence this review, It was awesome to see some Good Old Fashioned customer service excpecially after sale service which in my opinion is very rare these days. Thanks

18 janvier 2026
Avis spontané
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Réponse de Wagnum Recovery

Hello Wade, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service! I reached out with a few questions about the current pair I have, they went above and beyond to make sure my problems were resolved! Couldn’t be any better :)

12 janvier 2026
Avis spontané
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Réponse de Wagnum Recovery

Hello Jordy, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 2 sur 5 étoiles

Over Promise & Under Deliver

I ordered an ice bath on Dec 15.
When I requested tracking information, WAGNUM advised the item would be shipped on Dec 31.
Now about 7 days later they have advised they over sold the items, and now don't have stock and it will be 4-5 weeks before I am likely to receive the item?????
Quality Companies have systems in place that effectively manage sales and stock levels. Obviously WAGNUM doesn't have these effective systems. And from reading previous reviews (which I should have done prior to purchase) it appears this company has a history of over promising and under delivering.
"Buyer Beware"

5 janvier 2026
Avis spontané
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Réponse de Wagnum Recovery

Hi Phil,

Thank you for sharing your experience. We understand why this situation was frustrating and we agree that being told an order was shipping and then learning it was out of stock is not acceptable. We take responsibility for that.

This occurred during a very busy end-of-year period where a software issue caused our inventory system to show available stock incorrectly. That led to us over-selling a limited number of units. While this explains what happened, we fully acknowledge that it should not have occurred and we should have communicated more clearly.

We would also like to note that some of the negative reviews you referenced are from two to three years ago. Since then, we have made significant changes to our systems, processes, and fulfillment partners, which is reflected in our more recent reviews and customer experiences.

We have already offered either a full immediate refund or priority dispatch as soon as the incoming stock arrives, depending on what works best for you. We remain committed to resolving this fairly and restoring your confidence.

Thank you again for your feedback. It helps us continue to improve.

WAGNUM Team

Noté 5 sur 5 étoiles

TitlGreat Products, and Customer Service Followed Through e

I had some initial delays and communication issues with my order, but the team at Wagnum reached out afterwards and made things right with a goodwill gesture. The products themselves are excellent, and I appreciate that the company took the time to resolve the situation properly. I’m happy with the outcome and the quality of the gear.

5 novembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Gian, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Compression boots

Unreal, after training make your legs feel amazing so you are ready to go the next day. The compression is perfect same as all the top business at a cheaper price and great quality. Highly recommend

17 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Ben, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Dast delivery, excellent customer service

So happy with the products we received, will definitely buy from here again. Fast delivery and easy to reach.

12 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Sarah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Recommended

I bought these compression boots as a gift for my boyfriend and he absolutely loved them. I also tried them myself and was honestly impressed with how effective and comfortable they are, especially for the price.

The quality is great, the compression feels really good, and they’re super easy to use. The travel bag is also a big plus — very practical and perfect for taking them on trips or to the gym.

Overall, excellent value for money and a great purchase. Highly recommend!

10 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Carolina, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Nothing but completely happy

Nothing but completely happy. I have one knee replacement and waiting for a second. My legs haven’t felt better. Thanks Maddie Sturt for the recommendation just love them

8 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Iris, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Top tier compression with great add on options!

I recently purchased the Wagnum Elite Air Compression Boots and they’ve been a game changer for my recovery. I train legs regularly and these boots have noticeably improved my circulation. My legs feel fantastic afterwards and the sessions are incredibly relaxing. I also love that there’s the option to connect hip and arm attachments if you want to expand the setup. Highly recommend these for anyone looking for quality compression and fast recovery.

9 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Danny, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Compression recovery leg set

I purchased the compression recovery leg set after my physio recommended then and I have been using them every day.
They have helped me in my recovery from major knee surgery and a troublesome recovery. I will continue to use then as they are a great help.
I have also ordered the hip and glute compression.

8 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Dusty, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Awesome products

Awesome products, got myself the Fuel X, Waist Massage and Pillow Massager, they work like a charm.

7 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Víctor,

Thank you so much for the 5-star review and for picking up such a great collection of gear! It is fantastic to hear that the Fuel X, Waist Massage, and Pillow Massager are all working like a charm for you.

I am so sorry to hear that the mini "gym essentials gift pack" with the water bottle and towel didn't make it into your box. That was definitely our mistake, but we would love to sort that out for you right away.

Could you please shoot us a quick email at info@bodymassager.com.au? Once we have your details, we will arrange for that gift to be sent out to you immediately.

Thanks again for your support and understanding!

Best wishes,

WAGNUM Team

Noté 5 sur 5 étoiles

I say this is the best mini spark…

I say this is the best mini spark massage i ever invested it’s soo good 👍🏼 I use everyday when my muscles ache. In the past i brought mini massages many different times but seems never good as this I got now.. The Best Of The Best EVER. I’m thinking I’m going get Wagnum Prorange massage gun & also DUO Recovery Head as well..seems to be good regardless reviews…

7 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Cindy, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Loving the boots after a hard training…

Loving the boots after a hard training session in the gym, on the field or a rough 12hr shift on my feet in healthcare. The case makes it convenient and easy to store!

3 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Vic, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

Top Shelf Company All Round

Top shelf company all round. Love the Wagnum Fuel X for recovery, I use them around 4 times a week, incredibly helpful.

Had a small issue with one of the boots, contacted Wagnum, had a prompt response from their team and got sent a new pair in the post shortly afterwards.

Can't recommend this company more, a credit to their industry.

5 Stars!!!

1 décembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Josh, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

More Sweat Than My $3,500 Sauna. Seriously!


I genuinely didn’t expect this… but I’ve sweated more inside my new Sauna Blanket from Wagnum than I ever have in my $3,500 two-seater sauna — and that thing basically lives in my house like a shrine.
The first time I used the blanket, I thought something was wrong with me because the amount of water that came out of my body was *not human*. We’re talking “did I just melt 10 years of stress and bad decisions?” levels of sweat. (See pic. You’ve been warned.YES thats a puddle of toxic waste- YUK!)

By the end I felt like a new person — lighter, clearer, energised, almost a bit proud of myself. And the best part?
I’m finally consistent, because all I have to do is slide into this warm cocoon of heat like a happy burrito and let it do its magic. No setup, no stress, no arguing with myself. Just wrap, roast, repeat.

If you want something that actually works and makes you feel like you’ve done a full workout without moving… this is it. I’m obsessed.

24 novembre 2025
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Réponse de Wagnum Recovery

Hello there, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Noté 5 sur 5 étoiles

An amazing company full of great…

An amazing company full of great knowledgeable and communication. I am very happy with my products. Any questions I had were answered very promptly. Very happy customer.

28 novembre 2025
Avis spontané
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Réponse de Wagnum Recovery

Hello Kara, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

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