Very professional from the first phone call. Always answered any questions or concerns I had. Had a successful outcome when going through a stressful time. I would personally like to thank rob king fo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I am very happy with the service I received from Bond Turner. They were professional, helpful and kept me updated throughout my claim. They explained everything clearly and always tried their best to... Voir plus
L'entreprise a répondu
Great experience in what has been a very tough long drawn out case thanks to the other side. They guided me right through the process to conclusion. The time and patience Shabana took with me when I h... Voir plus
L'entreprise a répondu
I had a motorcycle accident leaving me with a catastrophic leg injury. I immediately contacted Bond Turner solicitors and they came out to visit me as soon as I got home from hospital. Jonathan a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Coordonnées de contact
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , Royaume-Uni
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4,5
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
These people have the audacity after…
These people have the audacity after what they have put me & my family through without even confirming that the THIRD party has settled with them everything is resolved not informing me of anything not even keeping me updated they send a a link to rate them well here is my rating AVOID THIS ORGANISATION AT ALL COSTS .
7 juillet 2026
Avis spontané
Réponse de Bond Turner
Hi Surinder,
Thank you for your review.
We are saddened to see you left us a negative review, we never like to see any of our clients feeling anything less than fully satisfied.
We apologise that you did not receive an email updating you of the settlement. This was an oversight and a member of our team will certainly reach out to you today at your requested time. In the meantime, if there is anything further we can assist with, please do not hesitate to get in touch.
Kind regards
Simon Murphy
Bond Turner
Réponse de Bond Turner
Hi Hasan,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Réponse de Bond Turner
Hi Cristiano,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Grateful & Glad
Going into this process I was very anxious and felt that I would struggle to communicate effectively with solicitors as I tend to struggle in general with people I think of as "Officey people," but throughout this process I have been pleasantly suprised a few times by Chantal Rabbetts and her team that dealt with me. Chantal in particular was always warm & understanding to speak to and I didn't ever feel rushed off the phone or like my feelings were dismissed out of hand which was great.
Another stand out mention was Tim Grover who even patched into a zoom call while on holiday to give helpful advice.
Overall I would recommend Bond Turner based on my experiences & feel that I was justly represented.
6 juillet 2026
Avis spontané
Réponse de Bond Turner
Hi,
Thank you so much for your review.
It is always wonderful for us to receive such nice feedback. Your review is a testament to the fantastic service provided by Chantal and we will certainly share your kind words with her, along with the rest of the team, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Brilliant service!
Absolutely brilliant service from Bond Turner. Would highly recommend to anyone in need is solicitors. Mark Flavell has been extremely helpful in all aspects of my claim.
5 juillet 2026
Avis spontané
Réponse de Bond Turner
Thank you so much for your review, we really appreciate the positive feedback.
We are delighted to hear your experience with our firm was a positive one. We will share your kind words with Mark and the rest of the team who will be very pleased to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don’t hesitate to contact us again if you ever require our services in the future.
Kind regards
Bond Turner
Great communication
Great communication, quick responses, kept me in the loop every step of my claim and fought for me and my compensation and got me what I was entitled too 👍
3 juillet 2026
Avis spontané
Réponse de Bond Turner
Hi,
Thank you so much for your review, we really appreciate the positive feedback.
We are delighted to hear your experience with our firm was a positive one and we will certainly share your kind words with the rest of our team who will be very pleased to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don’t hesitate to contact us again if you ever require our services in the future.
Kind regards
Bond Turner
Absolutely great customer service from…
Absolutely great customer service from Ms Sarah Beesley. I couldn’t ask for more. She took the time to listen to me, she understood and got me to the next step smoothly. Grateful for her. Thank you!
3 juillet 2026
Avis spontané
Réponse de Bond Turner
Thank you so much for your review, we really appreciate the positive feedback.
We are delighted to hear your experience with our firm has been a positive one and we will certainly share your kind words with the rest of our team.
We thank you for placing your trust in Bond Turner to handle your claim.
Kind regards
Bond Turner
Shockingly poor customer service by far…
Shockingly poor customer service by far wprst company to deal with. The google reviews says it all
Been chasing up a payment its been a month
No call back
No manager call back
3 juillet 2026
Avis spontané
Réponse de Bond Turner
Hi Shabana,
Thank you for your review.
Our Google reviews do say a lot about our firm - 91% of our clients have awarded our service a 5-star review this year.
As you have dismissed our previous requests for further information, we are unable to comment on your concerns or provide you with any further assistance. We welcome you again to contact customerexperience@bondturner.com with your name and case reference and we can investigate any issues you may have.
Kind regards
Simon Murphy
Bond Turner
My experience of Bond Turner was…
My experience of Bond Turner was amazing from the very start to the hearing itself. It was a smooth journey with the help and support I received from Lucie Mitchell. It was above and beyond anything I could have hoped for so many, many thanks.
2 juillet 2026
Avis spontané
Réponse de Bond Turner
Hi Thomas,
Thank you so much for your 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with Lucie's excellent assistance, she is a valuable asset to our firm. We will be sure to share your kind words with Lucie, along with her team leader, Aimee, who will ensure she receives the recognition she deserves.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very supportive friendly kept in touch…
Very supportive friendly kept in touch and updated throughout
Good outcomes really happy with service provided
1 juillet 2026
Avis spontané
Réponse de Bond Turner
Hi,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Amazing work by Sam sattari and was…
Amazing work by Sam sattari and was really great full to him who handled my case very nicely.
Highly recommended
29 juin 2026
Avis spontané
Réponse de Bond Turner
Hi,
Thank you so much for your review, we really appreciate it.
Your review is a testament to the fantastic work provided by Sam. We are so pleased to hear you were happy with his assistance and we will certainly share your kind words with him, as well as his team leader, David, who will ensure he receives the recognition he deserves.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
The interaction with bond turner…
The interaction with bond turner solicitors was very consistent all through the period of the accident and through to my recovery . They were helpful and had the patience to guide me through the steps even when I was difficult at times due to my condition . I would definately recommend bond turner solicitors to anyone who encounters an injury through a road accident .
Hugh Osei
31 janvier 2026
Avis spontané
Réponse de Bond Turner
Hi Hugh,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It means a lot to hear you found our assistance helpful, we pride ourselves on our excellent customer service. We will share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very nice service
Excellent service throughout. Friendly, professional, and efficient. Everything was handled smoothly, and I would happily recommend them to others.
25 février 2026
Avis spontané
Réponse de Bond Turner
Hi Sabbir,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very professional practice.
Very professional practice.
Lucy managed my account from start to finish, regular contact with status updates, guided me to a satisfactory resolution. Would use again if needed.
25 juin 2026
Avis spontané
Réponse de Bond Turner
Hi Dean,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with Lucy's excellent assistance, she is a valuable asset to our firm, and we will certainly share your kind words with her, along with the rest of the team, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Can't thank these guys enough
Can't thank these guys enough, we still haven't completed the whole process as it's taking time, but from start to now it's been great, anytime I need help or something explained only too happy to help.
Doesn't matter who you speak to they all know what's going on in your case
Very happy and looking forward to it being complete soon
25 juin 2026
Avis spontané
Réponse de Bond Turner
Hi Tim,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It means a lot to know you found our assistance helpful to your needs and we will certainly pass on your kind words to our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Réponse de Bond Turner
Hi Leo,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Had a great few calls with the guy…
Had a great few calls with the guy handling my case, super nice and good to tall things through when it was confusing.
19 juin 2026
Avis spontané
Réponse de Bond Turner
Hi Sean,
Thank you for your review, the positive feedback means a lot to us.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with the rest of our team.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Large supermarket chain
I found Holly and Chloe very helpful with my case. They walked me through every step, explaining everything on the way giving me advice when necessary. I would definitely recommend Bond Turner
17 juin 2026
Avis spontané
Réponse de Bond Turner
Hi Sarah,
Thank you so much for your 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with Holly and Chloe's excellent support and we will certainly share your kind words with them, along with their team leaders, who will ensure they receive the recognition they deserve.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
The best experience I had normally go…
The best experience I had normally go through things like this can be very stressful but this time no stress at all thanks to Sam
23 juin 2026
Avis spontané
Réponse de Bond Turner
Thank you so much for your review, we really appreciate the positive feedback.
We will certainly share your kind words with the rest of our team.
Thank you for placing your trust in Bond Turner to handle your claim and please don’t hesitate to contact us again if you ever require our services in the future.
Kind regards
Bond Turner
Very well professional and helped me a…
Very well professional and helped me a lot.
22 juin 2026
Avis spontané
Réponse de Bond Turner
Thank you so much for your positive review and for placing your trust in Bond Turner to handle your claim.
Please don’t hesitate to contact us again if you ever require our services in the future.
Kind regards
Bond Turner
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.