I put an order with Bonvila earlier this week. Unfortunately there was an issue with the courier that caused the delivery to be delayed. I was going to be away the next scheduled delivery day and... Voir plus
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Inanilmaz lezzetli ev yapimi sucuk, deneyin , bizim Cocuklar bayiliyor, anneannemin yillaronce yaptigi bezin icinde kuruttugu sucuk tadinda, , karadeniz tarafindaniz belki bizim agiz tadimiza cok uygu... Voir plus
basta urun kalitesi olmakla beraber sunduklari müşteri hizmetleri 4/4 luk . urunler zananinda gelmekle birlikte taze urunler cok iyi hir sekilde korunup teslim edilmekte. what’s up uzerinden bir iki k... Voir plus
We had a great experience with Bonvila. Packaging was great, all of the stuff was categorized neatly and even the stuff for freezer was still cold enough. They had sent a little gift which was super t... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
An online grocery store where you can find all your favourite authentic products!
Coordonnées de contact
London, Royaume-Uni
- +447853910492
- Help@bonvila.com
- bonvila.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Some good some bad
Selection is great, food quality is good but the delivery turned up in bad shape.
The baklava was all broken, all in bits and was smashed everywhere all over the box.
The Kofte (lamb) was smelling maybe because it wasnt in the fridge and the weather is warm, the Icli kofte were all broken.
The simit was at the bottom of the box and all flat.
Manta was nice, lahmacun was nice, all the ayran and pepper paste etc were great.
Avoid
Used to be their customer for long. Never again. Rotten fruit, items to be kept cold or frozen arrived warm.
No response from customer service.
Thank you for your good food
A good range of products
A good range of products including things that aren’t often available at a supermarket. The orders are always carefully packed and the service is always prompt.
They do not do the shipping on time!
Great food and fab delivery
All the food I ordered was packaged well, fresh and delicious and delivered on time. Very happy with the result. Thanks very much.
it says %10 off in the first trade
it says %10 off in the first trade. thet did not
also if you recommend 10 off but it also did not happened
I bought tursu it was very very hot and they did notmentioned. I wrote them no body replied
Delivery was on time and whenever I…
Delivery was on time and whenever I have questions they are always available. Highly recommended to everyone.
The fresh yufka was not fresh
The fresh yufka was not fresh, soft and supple unfortunately and it was dry and tearing already when it came out of the pack
Excellent and delicious fuit juice
Excellent and delicious fuit juice, very well packaged for delivery and received within a couple of days of ordering.
Very fresh produce
Food arrives fresh and chilled good…
Food arrives fresh and chilled good quality fresh food but a little bit expensive
They have sent different cheese than…
They have sent different cheese than the displayed picture. Also best before date was so close. That cheese was the reason for my shopping from them. No customer service. You cannot reach, when you do they just do not care and informal. I will never shop again.
Personal touch…
Always feel I get the personal touch and find the staff more friends than middle men.Nice to be able to obtain the things I enjoy in Turkey.Very sympathetic to the current situation in Turkey as we have many friends in the earthquake affected areas.
Great customer service
Great customer service! They are accessible and very helpful. Quick delivery. The products are fresh and well-packed (not close to end of use date).
Highly recommend! I will continue shopping from Bonvila! Thank you.
The prices are ridiculously high
The prices are ridiculously high. I won't be shopping from Bonvilla anymore
Packaging wasn’t good
Packaging wasn’t good, olives water wet everything in the delivery parcel. Except that products qualities are really good.
Parcalanmis zeytin kutusu ve makarna paketi
Merhaba,
Zeytin kutusu parcalanmisti, o yuzden kutunun alt kisimlarindaki zeytinleri cope atmak zorunda kaldim.
Fiyonk makarna paketlerinden biri tamamen patlamisti direk cope gitti. Bu urunler icin ucret iadesi yaparsaniz cok sevinirim.
L’expérience Trustpilot
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