Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely thrilled with my purchase. I got a fiction book box and it’s better than Christmas. The assortment of genres, the books are all in excellent condition. The big name authors and some new... Voir plus

Noté 4 sur 5 étoiles

Near perfect experience. Bought a couple of OOP comics for below cover price, thinking I may have been scammed but a week later they both arrived in mint condition. The only reason I couldnt g... Voir plus

Noté 1 sur 5 étoiles

***BUYER BEWARE*** I bought two big art books which ended up being old clearance stock and were obviously already badly damaged before they were packed. From the website description and the price... Voir plus

Noté 5 sur 5 étoiles

bookgrocer.com is a really good Australian book store. The prices are amazing. The delivery is on point. Navigating the website is easy. There is no constant email spamming once you sign up.... Voir plus

À propos de l'entreprise

  1. Librairie

Écrit par l'entreprise

Book Grocer is an Australian, family-owned book business established in 2000. We specialise in Bargain Book Boxes, including our famous Mystery Book Box and Book Advent Calendar, and a wide range of fiction and non-fiction, all discounted from the RRP, across new, remainder and secondhand. Create your dream library!


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely thrilled with my purchase

Absolutely thrilled with my purchase. I got a fiction book box and it’s better than Christmas. The assortment of genres, the books are all in excellent condition. The big name authors and some new ones as well. I’m so unbelievably happy. Thank you.

27 février 2026
Avis spontané
Noté 3 sur 5 étoiles

First time buying the advent calendar

First time buying the advent calendar, I ordered the fantasy edition on the 1/11, I received it in the middle of November which was good so plenty of time before the start of December……there’s a but I’m halfway through and I have opened 12 books now, I have had 3 different books that are either a 2nd book in the series, I had a 3rd book in the series first then got second still waiting on the first. If I was to buy this again I would hope that if your going to put a series of books in the advent that they are in order and also check that all books that are in there that are numbered correctly I got 2 number 14’s and no day 6

1 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Near perfect experience

Near perfect experience.
Bought a couple of OOP comics for below cover price, thinking I may have been scammed but a week later they both arrived in mint condition.

The only reason I couldnt give them 5* is because they could improve on the packaging, the comics were inside a big box but werent fully protected ( bubble wrap and scrunched paper) but luckily there was no damage.

30 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have gone online looking for a…

I have gone online looking for a particular book comparing all pricing and availability before looking on book grocer. If book grocer have it and its a good price, I go directly to the store in Northcote and order it. The staff have always gone out of their way to help me and make the transaction as smooth as possible. They send an email when the item is ready for pickup. I have had no problem and am very happy with my purchases and their communication. I also save on not having to pay a delivery fee. If you are ordering online check that it really is book grocer.

29 août 2025
Avis spontané
Logo de bookgrocer.com

Réponse : bookgrocer.com

Hi Wendy, thank you for your kind words - we're so glad to know you've had a great experience with us and we will definitely forward the positive feedback to our Northcote store. We hope to welcome you back (online and in-store) again soon!

Noté 1 sur 5 étoiles

BUYER BEWARE

Check the price in other stores before buying from this company. For example; Harry Potter and the Chamber of Secrets by J.K. Rowling - MinaLima edition - Brand New at Kmart - $35.00
Second Hand at Book Grocer - $50.00
BUYER BEWARE ...

23 août 2025
Avis spontané
Noté 5 sur 5 étoiles

How do we contact you please

How do we contact you please? I need a receipt for purchase. Thank you

1 juillet 2025
Avis spontané
Logo de bookgrocer.com

Réponse : bookgrocer.com

Hi Shannon,

You can contact us at hello@bookgrocer.com if you have any issues with your purchase.

Looking forward to hearing from you.

Kind regards,
the Book Grocer team

Noté 5 sur 5 étoiles

Great experience

I just received two sets of books from different orders. Very timely delivery, books were new and in great shape. Very discounted because of EOFY so I thought it's a scam. It's beautiful, thank you Grocer! Or should I call you Book?

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I've made countless orders from book…

Psa, there are scam websites imitating bookgrocer so always make sure you use the correct website!

I've made countless orders from book grocer. They always arrive well packaged, no damage, and with a little bookmark or something too! The books are affordable and the customer service is 10/10. I've had 1 issue involving a book leaving my cart and they helped and replied to my emails within 10 minutes and solved everything.

Can't wait for my next order.

1 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Will buy from Book Grocer again!!

I'd read the other reviews on here and was apprehensive, but took a punt as it was really cheap. Turns out to be legit!!
The book came within a few days of purchasing :)
Even made an account on Trust Pilot just to leave this review!

13 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

scam and will take your money

Poor customer service and took my money and I never received the product. I would keep away from this place and if you have ordered anything, I would seek to get your money back. They never replied to my email concerning my order and this didn’t refund me my money that I spent there. It isn’t worth shopping here and I will not recommend it.

12 décembre 2024
Avis spontané
Logo de bookgrocer.com

Réponse : bookgrocer.com

Hi Elaine,

Unfortunately there are scammers using our name and logo to trick people into buying from them. If the website is not bookgrocer.com, please do not purchase anything further from their website. They are using our logo and name to trick people into buying from their website.

You can contact us (the real Book Grocer) directly at hello@bookgrocer.com - we respond to all emails as soon as we can.

If you haven’t already and you placed an order on a website other than bookgrocer.com, please reach out to your bank/credit card company to retrieve your funds back - we recommend commencing a chargeback process with them right away if you haven’t already.

If you are unsure, please contact us at hello@bookgrocer.com with any order confirmation emails or screenshots and we can confirm this for you.

Noté 1 sur 5 étoiles

Never recieved order

Ordered my advent calendar box on the 16th of October. It is now the 5th December and I have not recieved it yet.

16 octobre 2024
Avis spontané
Logo de bookgrocer.com

Réponse : bookgrocer.com

Hi Ms Pugh,

Unfortunately there are scammers using our name and logo to trick people into buying from them. If the website is not bookgrocer.com, please do not purchase anything further from their website. They are using our logo and name to trick people into buying from their website.

You can contact us (the real Book Grocer) directly at hello@bookgrocer.com - we respond to all emails as soon as we can.

If you haven’t already and you placed an order on a website other than bookgrocer.com, please reach out to your bank/credit card company to retrieve your funds back - we recommend commencing a chargeback process with them right away if you haven’t already.

If you are unsure, please contact us at hello@bookgrocer.com with any order confirmation emails or screenshots and we can confirm this for you.

Noté 1 sur 5 étoiles

SCAM! Do not buy. Fake company.

SCAM!! BUYER BEWARE!! SCAM!!

Ordered book advent calander 31st October. Item marked as delivered 1st December but not received. Contact numbers are all fake and no reaponce to emails. Avoid!!

1 décembre 2024
Avis spontané
Logo de bookgrocer.com

Réponse : bookgrocer.com

Hi Claire,

Unfortunately there are scammers using our name and logo to trick people into buying from them. If the website is not bookgrocer.com, please do not purchase anything further from their website. They are using our logo and name to trick people into buying from their website.

You can contact us (the real Book Grocer) directly at hello@bookgrocer.com - we respond to all emails as soon as we can.

If you haven’t already and you placed an order on a website other than bookgrocer.com, please reach out to your bank/credit card company to retrieve your funds back - we recommend commencing a chargeback process with them right away if you haven’t already.

If you are unsure, please contact us at hello@bookgrocer.com with any order confirmation emails or screenshots and we can confirm this for you.

Noté 1 sur 5 étoiles

Where are my books???

Well it seems that there are scam sites impersonating book grocer. So please disregard review as I apparently got scammed. Mj

I ordered the advent calendar of books 11/13/24 and now it’s 12/2/24. No word if it’s been shipped. When I try to go to the website I get a warning it’s a scam site. Money wasted as far as I’m concerned. This is BS. Never use this site.

1 décembre 2024
Avis spontané
Logo de bookgrocer.com

Réponse : bookgrocer.com

Hi Mary,

Unfortunately there are scammers using our name and logo to trick people into buying from them. If the website is not bookgrocer.com, please do not purchase anything further from their website. They are using our logo and name to trick people into buying from their website.

You can contact us (the real Book Grocer) directly at hello@bookgrocer.com - we respond to all emails as soon as we can.

If you haven’t already and you placed an order on a website other than bookgrocer.com, please reach out to your bank/credit card company to retrieve your funds back - we recommend commencing a chargeback process with them right away if you haven’t already.

If you are unsure, please contact us at hello@bookgrocer.com with any order confirmation emails or screenshots and we can confirm this for you.

Noté 5 sur 5 étoiles

Great book store.

bookgrocer.com is a really good Australian book store.
The prices are amazing.
The delivery is on point.
Navigating the website is easy.
There is no constant email spamming once you sign up.
The books came in amazing condition.
I will not buy my books anywhere else.

10 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great books great prices

Found a book that I needed as part of a 3 book set at Book Grocer, great price and didn't have to wait long for book to be delivered. Book is in great condition and very happy.

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

An Amazing experience!

What an amazing experience dealing with Book Grocer. I bought a bargain box of books, which l carefully unpacked. I found I had only read one book in there, and that was on the reread list!
Thank you, Book Grocer
Janice Gray, with many thanks.

13 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Just fabulous!

This is the first time I’ve shopped with the Book Grocer & I am very very pleased. The range of books available and special ‘box deals’ is fabulous! Delivery was extremely fast and the books are in superb condition, so much so that the second hand ones look the same as the new ones. I will definitely order with BG again and have also told my friends how great this site is!

27 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Super Quick Delivery!

I ordered a Large Print Book Box for a family member in hospital on a Saturday and he got it on Tuesday. He was bored and frustrated not the books are now keeping him entertained. Thank you Book Grocer!

28 mars 2023
Avis spontané

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