Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I booked a bus ticket from Karachi to Sadiqabad for 13 March 2026 but on the given day, when I called the bus service provider to confirm my booking, they told me that they have no connection with Boo... Voir plus

Noté 5 sur 5 étoiles

I book a car on their app from London for my Karachi stay of one week. They provided excellent service good car with good driver and in my opinion it was cheaper than having a taxi every time for you... Voir plus

Noté 2 sur 5 étoiles

bookme.pk I booked deawoo express ticket from bookme.com on 07th november i made my payment through UBL and money was deducted from my account i called bank helpline and told this problem they said u... Voir plus

Noté 5 sur 5 étoiles

My experience with this app has always been great. The feature of credits points, game credits are the great source to get more discounts through this app. THeir support team is the best. My full reco... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Getting a bus or airline ticket has never been a hassle-free task in Pakistan. Whether you had to drive to a bus terminal, go to a travel agent to book your ticket in advance or stand in long queues, it was always time-consuming. Until we stepped up with the idea to digitize ticket bookings for the country. Bookme, through its e-ticketing system has made these processes quick and easy. Our user-friendly application and website allow customers to browse through all available options and book their tickets in a few simple clicks. Bookme is Pakistan's leading e-ticketing platform and is facilitating a massive customer base every day. Apart from bus and air tickets, our platform allows users to book movie tickets, hotels, car rentals, train tickets, event passes, tours, and even vacation packages. No more long queues. Just download the mobile application or visit the website for fast booking and leverage our exclusive discounts.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

72 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Bus Dropped and no Refund yet

I booked a bus ticket from Karachi to Sadiqabad for 13 March 2026 but on the given day, when I called the bus service provider to confirm my booking, they told me that they have no connection with Bookme. I called Bookme and they told that they are sorry and they will refund my ticket. But till now I have not received my refund yet despite calling them many times. Apart from creating a panic situation for the customers by informing them about last minute cancellations, they are not even taking the refund process seriously. This is the worst experience I had while booking ticket.

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I had a very bad experience with…

I had a very bad experience with Bookme. Its been 6 months they haven't refund my amount against my booked ticket. The Airline had cancel its flight as I purchased ticket from bookme, they have bound to refund my amount but till now I haven't recieved it yet

26 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I add money in bookme app for buying…

I add money in bookme app for buying tickets but when I try to book I received error so then I decided to book manualy. When I withdraw they take me 100 rupees service charges also on still pending

6 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Very disappointing and unreliable…

Very disappointing and unreliable service.
I booked my tickets 5 days in advance and received a booking confirmation from Bookme. Booking reference number is AXBM66031142787. However, on the day of departure, when I called the bus operator to confirm timing, I was shocked to be told that my tickets were never confirmed.

Bookme never informed us about this issue. When I contacted their support, they admitted that the tickets were not confirmed by the bus operator, yet no notification, call, or message was sent to us beforehand.

This caused unnecessary stress, last-minute panic, and completely disrupted our travel plans. What is the point of a “confirmation” if it doesn’t actually secure the seat?

Extremely unprofessional handling and zero accountability. I would not recommend relying on Bookme if your travel plans are important.

29 décembre 2025
Avis spontané
Logo de Bookme.Pk

Réponse : Bookme.Pk

Can, you please share you details, so that we can check with the relevant department and update you on this. Thanks

Noté 1 sur 5 étoiles

Pathetic experience

❌😡

They entertain bus stands like Bahawalpur Express. I booked tickets from Bookme with Bahawalpur Express. The departure was of 8 am, but they delayed it for 2 hour and said, we have to make delay due to smog. But actually they were trying to make a deal with Skyways Express to take passengers from them.

Pathetic experience 😡❌

Edition:

They have been stopping in local areas to pick and more passengers.

Request:

Please remove them from listing.

20 décembre 2025
Avis spontané
Logo de Bookme.Pk

Réponse : Bookme.Pk

Can, you please share you details, so that we can check with the relevant department and update you on this. Thanks

Noté 5 sur 5 étoiles

Good Staf

Nice services Booking change krwani thi meny to kaffi acha staff hai inka cooperative thy or fooran krdiya,

4 décembre 2025
Avis spontané
Logo de Bookme.Pk

Réponse : Bookme.Pk

Thanks, it means a lot to us

Noté 2 sur 5 étoiles

Avoid if you value your time and money.

I booked 5 RoadMaster seats for 30 Nov (PKR 14,911). RoadMaster cancelled the trip themselves, and I had to apply for a refund through BookMe since they were holding the payment.

The refund did eventually come through, but only after an unnecessarily long delay with no proactive updates or acknowledgment along the way. It shouldn’t take this much effort to get money back for a service the provider cancelled.

Glad the payment was finally received, but the experience was frustrating and customer communication needs serious improvement.

30 novembre 2025
Avis spontané
Logo de Bookme.Pk

Réponse : Bookme.Pk

Hi Rana Ehsan,

We’re truly sorry for the inconvenience you had to face due to the bus trip cancellation. Refunds for such cases are normally processed within 2–3 working days, and we understand the delay caused frustration.

We have checked with the relevant department, and your refund has now been successfully transferred. Thank you for your patience, and we appreciate you bringing this to our attention.

If you need any further assistance, we’re here to help.

Noté 1 sur 5 étoiles

worst experience ever

worst experience ever

2 septembre 2025
Avis spontané
Logo de Bookme.Pk

Réponse : Bookme.Pk

We’re really sorry to hear about your bad experience and truly apologize for the inconvenience caused. Could you please share a bit more about the issue you faced, along with your booking details? This will help us check with the relevant department and get back to you with the solution.

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