I published my first book on Book.by (Now Book Space) in April of 2026. Their Help system has been my guide through the many technical formatting questions that come up in the publishing process. The... Voir plus
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I published my first book on Book.by (Now Book Space) in April of 2026. Their Help system has been my guide through the many technical formatting questions that come up in the publishing process. The... Voir plus
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Customer service is great. They reply almost immediately if you have a problem. Thanks for that. I am new to this platform, but so far I am pleased. Thank you, BookSpace. Jackie Spencer Delect... Voir plus
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BookSpace is a great choice for independent authors. The customer service is next level. Definitely, they make me feel like I have my own bookstore and an effective team behind me.
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Overall the experience has been pretty good. The prints have gotten to the people and they have enjoyed them. The challenge has been getting royalties through the process. Not the end of the world but... Voir plus
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BookSpace is the all-in-one commerce platform for self-published authors. Your own bookstore, global print-on-demand, and 100% of your royalties, paid daily.
Etats-Unis
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Excellent appearance and quality. Timely delivery!

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Ash was awesome to work with. I had questions about my ebook and paperbacks. Updating to my Pen name, etc and I had my answer in two minutes. Excellent customer service !!!

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These are not my first books. I have over 35 of my books on your platform. I have used LuLu for decades and the switch to you was seamless. I love every book I have printed with you, especially my flip book, Rubies in the Wilderness/Splintered. I will give you the decades now.

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I am new to the platform and needed help. It was offered unstintingly, making my experience very simple. I had made an error and was shown how to fix it. Also, I had something new I wanted to try, and was both helped, and encouraged. I really like the platform and the customer service. I've already talked to two new authors who are afraid to publish, telling them to try it.

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I was trying to compare printing costs and royalties between KDP and BookSpace and couldn't find a royalty calendar in my dashboard. I sent a message through the chat featureand somene answered within a couple of minutes with the various trim size options, pricing, etc. AND using the book specs I'd listed, gave me the exact pricing information I was looking for for the book I was working on. I'm pretty sure it was a live person based on the answer and. Regardless, the customer service was great, the response time was fast, and my question was answered completely. I have only had positive experiences with the company so far.

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Live technical support. I received responses to problems I had in setting up my book within a few hours—even on Sunday.

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Bookspace offers an invaluable service to independently published authors. I can't thank the company enough for its needed service. And the customer service is phenomenal, even communicating with me personally during weekend hours. They go above and beyond for their authors! 5 STARS

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Thanks for helping to resolve all issues about my account. I’m grateful. You are the best.

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There was an issue which was taken care of promptly. Everything always goes smoothy and all questions answered quickly. I’ll continue to put books up here.

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In considering BookSpace for my publishing needs, I reached out to their customer service for answers to important questions. Those questions were answered quickly and treated with respect. It is obvious to me that my interaction was with someone that understands authors and what is important to us. I am convinced that BookSpace is the solution to a more comfortable publishing experience. Steve Pinnell, author.

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Very helpful staff.
Prints satisfactory, especially color photos came out sharp.

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I emailed BookSpace with an issue from an order and they responded within 5 minutes! I was shocked at how quickly I heard from them. They were able to locate my order and answer my question. The correspondence was very kind and prompt! Very impressive!

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My experience was great. I reached out with a question and received a very prompt response. The information was a big help. It was nice to get this type of customer service that was focused on trust and partnership.

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Overall the experience has been pretty good. The prints have gotten to the people and they have enjoyed them. The challenge has been getting royalties through the process. Not the end of the world but easy to track. The Support team has been responsive.

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The books turned out great, but I regret a couple of my choices.
When I order more, I'll do them in gloss and I've moved the title to the left a bit.
Nothing was done wrong on your end.

Réponse de BookSpace
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