I had a very positive initial experience with the sales team; the staff member was helpful, offered a good deal, and the delivery was perfectly on time. However, the experience went downhill... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
After speaking with Tom, we arranged to visit his shop to get a new bed, mattress and headboard. Tom ran through the options after agreeing our budget and then priced up a 4 draw double divan, Dior ma... Voir plus
Bought 2 Henry single mattresses, top of their range in March this year, by August they had sagged in the middle and totally unuseable, uncomfortable and unsightly. Emails to Tom go unanswered, manage... Voir plus
Tommy himself rang me to tell me it was being delivered, then 2 days later his best friend dropped it off. I was expecting 2 burley drivers and was pleasantly surprised when a beautiful blonde and a... Voir plus
À propos de l'entreprise
Coordonnées de contact
ESSEX, Royaume-Uni
- Info@newessexbeds.Co.uk
- boshbeds.co.uk
3,5
Moyen
297 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Placed an order over a week a go
Placed an order over a week a go. Had to chase twice to find out when it's being sent no email no call back. Still waiting! Terrible service.
13 mai 2022
You have over promised and under…
You have over promised and under delivered.
You have missed 2 delivery dates and have not returned calls as promised.
As recently as yesterday you were supposed to call last night to confirm a delivery today which you have not.
It is simply unacceptable that you just assume and expect customers to be available as and when you eventually get around to hopefully delivering a product that is yet to be assessed.
Very poor.
By way of an update as of 2pm; have come home to find the mattress dumped on the driveway without any notice and with the forecast of rain!
12 mai 2022
Purchased cashmere king size bed few…
Purchased cashmere king size bed few weeks ago. Great customer service, delivered on time. Top quality mattress, would highly recommend!
9 mai 2022
Great pillows.
6 mai 2022
Great mattress and service
Great product, very quick delivery. Courtesy call the next morning to see how we got on in our new bed. Great service.
5 mai 2022
Excellent customer service and a fantastic product!
I dealt with Tommy in sales and Mitch in respect of the delivery, which was within a week! Both were professional, friendly and helpful. No hard sell, just honest advice to help me chose the right mattress for my budget. I bought the cashmere mattress which turned out to be far better than I expected, really deep and luxurious. I’ll definitely be returning!!
3 mai 2022
Great mattress and even better service
Fantastic quality bed and speedy delivery. Great all round experience
2 mai 2022
Easy ordering and and fast delivery
Easy ordering and and fast delivery. Kept informed throughout, excellent customer service and excellent product. Very happy customer and would certainly recommend.
2 mai 2022
Really good headboard - well made and great quality
Very pleased with the headboard I ordered. Much better range of colours and styles than your mainstream bed retailers, and really good quality. Pleased that they are all made in the UK. Took about 3 weeks from order to delivery, but still much quicker than the likes of Dreams etc. Only not 5 stars due to the lead time.
1 mai 2022
Could not have asked for a better…
Could not have asked for a better service. Ordered Wednesday afternoon and delivered Thursday morning. Friendly staff Excellent
27 avril 2022
I bought 3 pillow
I bought 3 pillow, 2 different types. I love mine,
My girl loves her one too.
26 avril 2022
Great service five star
21 avril 2022
Worst communication I’ve received from…
Worst communication I’ve received from someone. I was actually looking forward to buy from these as I’ve followed Tom for a while. Someone called Tommy was put in contact with me. He just couldn’t be bothered to sort us out. Went to dreams and got sorted straight away 👍
21 avril 2022
Avis spontané
Very happy with service and product
21 avril 2022
Great service
Great service - super fast delivery - super product- thanks to all at Bosch beds
19 avril 2022
Super Comfortable Pillow and Great Value
Pillow is super comfortable - very pleased indeed. Delivery was quick, it was well packed and also arrived in its own storage bag. Great value for money. Thank you very much Bosh Beds - excellent service. Will definitely use again.
16 avril 2022
Fantastic Service, thank you.
I ordered a new mattress for my mother-in-law on Saturday and it was delivered on Monday. What a great service. Everyone was so friendly and my mother-in-law says the mattress is so comfortable. Thank you so much. I would definitely recommend Bosh Beds.
16 avril 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.