Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

BotSailor is an all-in-one AI-powered chatbot and marketing automation platform that helps businesses connect with customers across WhatsApp, Facebook Messenger, Instagram, Telegram, and websites. Designed to be simple and intuitive, BotSailor allows anyone to build and launch powerful chatbots without writing a single line of code. With BotSailor, companies can automate conversations, send targeted WhatsApp broadcasts, and manage customer support in real time. The platform includes a visual drag-and-drop Flow Builder that makes chatbot creation easy, while advanced AI features such as AI Agents and AI Assistants help businesses understand customer intent, suggest smart replies, and improve response quality. BotSailor integrates seamlessly with Shopify, WooCommerce, Google Sheets, HubSpot, and other tools, enabling businesses to automate orders, verify cash-on-delivery sales, recover abandoned carts, and synchronize contacts. A unified Shared Inbox ensures that all conversations are managed in one place, giving teams the ability to switch smoothly between bots and human agents. For agencies and entrepreneurs, BotSailor offers a White Label Reseller Program, allowing them to build and sell chatbot solutions under their own brand without managing servers or technical infrastructure. Whether you are a small startup or a growing enterprise, BotSailor provides the tools you need to scale customer communication, increase conversions, and deliver exceptional service across digital channels.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

For Whatsaapp Management

We’ve had an excellent experience using BotSailor for WhatsApp automation and chatbot management. The platform is feature-rich, user-friendly, and continuously improving with powerful automation capabilities.

What truly stands out is their support team. They are responsive, helpful, and genuinely committed to resolving issues quickly. Whether it’s technical guidance, setup assistance, or feature clarification, the support experience has been smooth and professional every time.

Highly recommended for businesses and agencies looking for a reliable WhatsApp automation platform with strong customer support.

– Sumit Shah
RBAL India

16 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

It's been 6 months now I've connected…

It's been 6 months now I've connected with Botsailor.
I've had a great experience using Botsailor so far. What really stands out is their incredibly fast and helpful support team. Whenever I had a question or needed assistance, they responded quickly and solved the issue efficiently.

It's rare to find a company that provides this level of customer support. Their team is professional, friendly, and genuinely cares about helping users succeed with their platform.

Overall, I'm very satisfied with Botsailor’s service and support. Highly recommended for anyone looking for a reliable solution with outstanding customer care!

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Extremely Dependable

The team was extremely helpful in resolving an issue that required logging in remotely to my desktop and supporting me. I'm truly delighted with the service and looking forward to building solutions together.

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Botsailor is easy to use chatbot…

Botsailor is easy to use chatbot platform that supports automation on WhatsApp, Facebook , Instagram and telegram. It has a good customer support system. It’s a reliable solution for buisness looking for messages automation, broadcasting etc.

2 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Botsailor is scam

Botsailor is scam, I am using their service since last 18 months approx and here is the list of problems me and their every single customer is facing:

1. Server goes down after every 2-3 days and it stays offline for even 10-15 minutes everytime. Sometimes we face server downtime issues multiple times a day.

2. They are increasing prices almost after every 2-3 months and I've noticed it 6-7 times since when I started using.

3. Whenever any user or white label partner tries to post these things in their community group or their forum, they directly block or ban them so that other new users don't find out.

4. They always keep working on live servers and push updates directly on live project.

5. They promise to fix everything but problem stays the same.

6. They promised their old users to keep the same prices for lifetime and even posted the same on their forum but later they changed their own words.

7. They don't consider to add latest features according to the new updates which you can find even on codecanyon scripts.

8. You will always keep requesting for a feature but they don't care about it.

9. In case if they feel any feature most requested then they will work to build and then release it as an add-on to increase their revenue.

10. Their team sometimes gives you wrong information or false replies because they are not even aware about the issues, they are not even trained properly to answer about the queries, problem and their solutions.

11. They don't have any proper guide, even a lot of users are requesting to update the helpful docs but it's same since last 2 years or maybe since their first version.

So if you are planning to use their service, I suggest you to stay away because Botsailor is scam.

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Every other day platform goes down

Every other day platform goes down, when it goes down it goes like 3-4 times in a day, they have started charging more, but just to make more money these people are using cheap server, because they are unanswerable to no one, but as whitelabel resellers we have to answer our clients!!!!

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast setup, helpful support, solid results

BotSailor made it easy to launch a working chatbot in a single evening. The interface is clear, the guides are straightforward, and everything connects without drama. Their support team is responsive and actually solves problems, not just sends links. Pricing is fair, features are growing, and the platform feels reliable day to day. I’d love a few more ready-made templates, but overall it’s a strong, no-nonsense tool that delivers. Five stars.

21 octobre 2025
Noté 5 sur 5 étoiles

I can’t say enough good things about…

I can’t say enough good things about Botsailor! Seriously, this chatbot software has totally changed our social media marketing strategy. We use it for WhatsApp, Messenger, Instagram, and Telegram, and it’s been a great convenience for us.
Setting it up was as easy as that, and I loved how easy it was to create the chatbot to match our vibe. The automation has saved us so much time—now we can respond to customers 24/7 without any stress. We’ve noticed a big boost in engagement and our customers seem way happier, too!

The best part? There is two actually , the affordability of Botsailor & The support team is fantastic. They’re always there to help out and share tips, making sure we’re getting the most out of the software. If you’re looking to up your social media marketing game, I’d totally recommend giving Botsailor a try! You won’t regret it. Looking forward to more automation and inventions ahead. Thanks to the team.

24 septembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus