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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited Julia today at the Bourne clinic to remove the earwax from my husband's ears, She is absolutely amazing very reassuring gentle and explains throughout your appointment what she will be doin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kayla, Julia's just-as-qualified-daughter came out to my 96 year old mum last week. She was kind and friendly, and also made sure mum could hear what she was saying. Mum was quite nervous about wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Julia came to sort out usual wax problems in my ears, as it turned out it was only one ear, but she was friendly and professional. The whole microsuction procedure was explained and she was thorough... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Julia is a very experienced audiologist. She came to my home and completed the removal of a significant ear wax build up in one short session. The micro suction process was very gentle and fast. Julia... Voir plus

À propos de l'entreprise

  1. Conseiller santé

Écrit par l'entreprise

Microsuction ear wax removal service using the Tympa System, carried out in the comfort of your own home.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Faultless service

Faultless service. Julia was friendly and totally professional. Every step of the process was explained. Her knowledge was way beyond what I expected.

15 mai 2025
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Réponse de Bourne Ear Care

Thank you so much, Michael, for taking the time to leave us a review.
It is very important to receive feedback as it enables us to give the best service possible.

Noté 5 sur 5 étoiles

Ear microsuction

Julia and Kayla arrived on time. They had a very professional but friendly manner and explained the process very clearly. The procedure was carried out in a few minutes and all was very satisfactory. I would definitely recommend them.

30 avril 2025
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Réponse de Bourne Ear Care

Thank you, Michael for leaving us a review after your treatment today.
Feedback is so important to enable us to continue to provide the best possible care to our clients.

Noté 5 sur 5 étoiles

Julia

Julia was very knowledgeable and explained the procedure to me carefully. She also provided me with excellent after care information. I would highly recommend her services.

14 avril 2025
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave a review.
Receiving feedback is extremely important for me to continue to give the best service possible.

Noté 5 sur 5 étoiles

Very professional, helpful and friendly

Julia was very professional, helpful and friendly. She was obviously very knowledgable and experienced. She led me through the procedure, explaining things as we went.

Bonus, she came to my house.

1 avril 2025
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Réponse de Bourne Ear Care

Thank you so much, Nigel, for taking the time to leave a review.
It is very important for me to receive feedback so I can give the best possible service.

Noté 5 sur 5 étoiles

A 100% professional home service

My experience was great due to a very professional home service delivered on time and at a very competitive price. My left ear was causing concern with a gradual loss of hearing despite wearing hearing aids. Following treatment my hearing improved with a must crisper overall sound
WELL DONE

13 janvier 2025
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Réponse de Bourne Ear Care

Thank you for taking the time to leave me a review, Ivan. Receiving feedback is vital for me to be able to give the best customer service that I can.
It is great to know that you are hearing better now after the procedure.
Kind regards Julia

Noté 5 sur 5 étoiles

A very experienced professional

A very experienced professional. As an ex audiologist she was extremely knowledgeable about everything ear wise. Offered some excellent insights into my condition and cleared my ears no problem! Have now booked a regular 6 monthly check up with her.

10 janvier 2025
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Réponse de Bourne Ear Care

Thank you, Diane, for taking the time to leave a review. It is really important for me to receive feedback to enable me to give the best possible customer service.
I look forward to seeing you for your next appointment
Kind regards Julia

Noté 5 sur 5 étoiles

Great service, friendly and effective.

The ability to be treated at home is fantastically useful when working fulltime. Julia and her colleague were friendly and knowledgeable; they explained the elements of the process prior to it and then talked me through follow up and ongoing care actions.
My treatment was the perfect blend of efficiency and friendliness with a positive outcome. Many thanks team, I would certainly recommend Bourne Ear Care to all of my friends and family.

18 décembre 2024
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave us a review. It is really important for us as a small business to receive feedback to ensure we continue to give the best customer care.
Thanks again. Julia and Kayla.

Noté 5 sur 5 étoiles

Knowledgable and friendly - gives confidence

I found Julia Brown's knowledge and attitude to care excellent. She is a very positive, helpful person and explains everything with care. I had both ears treated without discomfort and will definitely follow her advice and would be happy to see her again.

2 décembre 2024
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave a review.
It’s very important for me as a small, independent, business to receive feedback to enable me to give the best possible customer service.

Noté 5 sur 5 étoiles

Wax build up

After suffering with particularly my right ears on & off over the years I was recommended Julie as being able to potentially identiify & rectify my problem.
I made an appointment & after carrying out the pre visit requirments(use earol or similar)for the week leading up to the appointment Julie arrived & was so lovely & friendly very knowledgeable & explained in detail every step of the procedure.
She showed me photos of my ear canals & visible wax that she proceeded to extract,the procedure was quick & painless .
I cannot believe how much wax came out of my right ear it can only be described as looking like a dead insect 🤣 Julie said it had clearly been in there for a very long time.my left ear wasn't so bad but still she managed to extract excess build up.
All in all I would highly recommend Julie to any one who has any ear problems at all.

21 novembre 2024
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Réponse de Bourne Ear Care

Thank you so much, Anne, for taking the time to leave me a review.
As a small business it’s really important to gain feedback to enable me to continue giving the best service that I can.
It was really nice to meet you today.
Many thanks Julia.

Noté 5 sur 5 étoiles

Julia is very professional and caring…

Julia is very professional and caring and having her for home visits takes away travel and stress
Would 100% recommend
Thank you ✅🦋

30 octobre 2024
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave this lovely review.
It really does mean so much to me as a small business. 💜

Noté 5 sur 5 étoiles

Julia and I tackled my ears today …

Julia and I tackled my ears today. And I thoroughly enjoyed it :) all questions answered, didn’t take long, friendly and incredibly passionate about what she does

Booked in for next session already - thanks Julia! :)

23 octobre 2024
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave me a review. Feedback is so valuable to help me give the best service possible to my clients!
It was great to meet you and help you to hear better again. See you next year!
Kind regards Julia

Noté 5 sur 5 étoiles

Fantastic!

I have seen Julia a few times and she is a very professional lady, explains everything step-by-step, showing before and after pictures. I would highly recommend her service

25 septembre 2024
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave me your valuable feedback. It is really important for me as a small business to receive reviews. It was a pleasure to be able to help you.
Kind regards Julia

Noté 5 sur 5 étoiles

Caring, Professional specialist earcare.

I was advised to contact Julia by my audiologist as he was unhappy about one of my ears following a lengthy infection. I cannot speak highly enough about the professional and caring way she patiently probed into my recent hearing problems, and once satisfied that she had a full picture examined me and found another problem which no-one else had told me about. After her visit I felt completely at ease with what she had done and also recommended for my on-going ear care. I will happily recommend her to others who need specialist ear care, especially as I feel that the charges are very reasonable for such a caring and professional service.

20 septembre 2024
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Réponse de Bourne Ear Care

Thank you very much, David, for your review . It is really important for me, as a small business, to receive feedback.
It was a pleasure to meet you.

Noté 5 sur 5 étoiles

A very professional, caring and understanding service

I have used this service to clear the wax from my elderly Mum's ears several times now and I have been extremely impressed. Julia explained the process very well to Mum and I, showed great care and understanding and successfully removed a large amount of wax.

19 septembre 2024
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave me this review, Sue. It means a lot.
It was a pleasure to look after your mum and to see you both again.
Kind regards Julia

Noté 5 sur 5 étoiles

As usual excellent service

As usual excellent service. Julia is very knowledgeable and friendly. Will continue to pass details around to everyone I know.

20 septembre 2024
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Réponse de Bourne Ear Care

Thanks so much for leaving me a review, Martin. It’s really important as a small business to receive feedback.
It was a pleasure to see you. Thank you very much for your continued support.
Kind regards Julia

Noté 5 sur 5 étoiles

extremely informative and caring person…

extremely informative and caring person who explained everything as she went along. Will be going back.

12 août 2024
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave me a review, I really appreciate it. Receiving feedback is really important for me to ensure I am giving the best service possible.
I look forward to seeing you next time.

Noté 5 sur 5 étoiles

Julia very patiently removed stubborn…

Julia very patiently removed stubborn earwax from both ears with great care and skill. A very professional and courteous service provided by a kind and knowledgeable lady. Immediately booked my next appointment.

15 juillet 2024
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Réponse de Bourne Ear Care

Thank you so much, Greg, for taking the time to leave this kind and valuable feedback.
It was a pleasure to meet you and to be able to help you.
Kind regards Julia

Noté 5 sur 5 étoiles

The pre-examination looking at medical…

The pre-examination looking at medical history was very detailed and professional. The technician managed to extract the surplus wax with no difficulty. I was very satisfied with the whole procedure.

15 juillet 2024
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Réponse de Bourne Ear Care

Thank you Brian for your feedback. I’m pleased to have been able to help you again today.
Kind regards Julia

Noté 5 sur 5 étoiles

Great service

Julia is very knowledgeable, professional and gives a great service. I would thoroughly recommend her to anyone who is having issues with there ears

10 juillet 2024
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Réponse de Bourne Ear Care

Thank you very much, Paul, for your kind words. It’s very important for me to receive feedback to help me improve my service.
Best wishes Julia

Noté 5 sur 5 étoiles

Ear today - gone tomorrow - no more wax!

I can really do no more than reiterate the comments recently made by both Peter F and Robert Witton which completely sum up my experience with Julia.
Very professional yet easy to communicate with and the explanations and follow up aftercare advice will definitely make a significant difference to my ongoing hearing experience.
A massive thank you Julia.

3 juillet 2024
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Réponse de Bourne Ear Care

Thank you so much, Michael, for your very valuable feedback. Very kind words.
It was a pleasure to help you.
Best wishes Julia

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