This company has to be one of the best i have ever dealt with. My communication with them was first class (i forgot which date i requested for delivery) They were lovely and understanding and asked if... Voir plus
L'entreprise a répondu
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My daughter lives in Munich and every year she orders a selection of pies to be delivered to Leicester for me. I look forward to their arrival as I can't get a decent pie down here. ( They've not hear... Voir plus
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My first 2 orders wirh you were first class, however my last order arrived at 19.40 and was unchilled and in generally poor condition so mucj so that I felt concerne about eating them so threw them aw... Voir plus
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Previously gave a 1 star review as ordered some pies which were delivered late and were mouldy. Customer services were very helpful, it was a problem with courier not Bowen, also they gave me another... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Bowen Pies, we're passionate about making award-winning homemade pies using only the finest ingredients. Based in Chorley, Lancashire, Bowen Bakeries Ltd has been delighting taste buds since 1994. What began in a butcher's shop has grown into a renowned bakery offering mouth-watering pies and puddings. Our pies are not just tasty—they're award-winning! Each one is individually made according to our secret recipes, some of which have been cherished for over 30 years.
Coordonnées de contact
Unit 5/6, Botany Brow, PR6 0JN, Chorley, Royaume-Uni
- 01257 480 427
- support@bowenpies.co.uk
- bowenpies.co.uk
4,6
Excellent
277 avis
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Pies like they used to be
Pies like they used to be . They were delicious and I would recommend them to everyone .
2 juin 2025
Réponse de Bowen Pies
Appreciate the great review Daphne, thank you. It's so good to hear that our pies are a taste of nostalgia for you! Proper traditional pies are what we're all about. Hope to bake for you again soon.
Lana,
Bowen Pies
The pies were very tasty and the pastry…
The pies were very tasty and the pastry not too thick.
Downside to this was THE delivery by DPD
There was a 24 hour delay on delivery. The ice pack had melted luckily the pies. Were fine
28 mai 2025
Réponse de Bowen Pies
Thanks so much for your review Carol. I’m really pleased to hear you enjoyed the pies and that the pastry hit the spot!
I’m really sorry about the delay with DPD. Unfortunately, unexpected courier delays can occasionally happen (though not very often) and are unfortunately out of our hands. That said, we completely understand how frustrating it is when things don’t arrive on time.
Just to reassure you, our pies are packed in temperature controlled packaging that keeps them safe and fresh in transit for up to 48 hours. It’s normal for the ice pack to melt during its journey - its the insulation inside the box that works together with the cool pack to keep everything at a safe internal temperature.
Thank you again for your order and kind words. We’d love to bake for you again soon!
Lana,
Bowen Pies
CHEESE AND ONION PIES AWFUL HARD POTATO…
CHEESE AND ONION PIES AWFUL HARD POTATO VERY MILD CHEESE FILLING HAD TO THROW THEM AWAY CONTACTED BOWENS NEVER EVEN ANSWERED
28 mai 2025
Réponse de Bowen Pies
Thank you for taking the time to leave a review, Kevin. I’m really sorry to hear that you were disappointed with your recent pies. That is never the experience we want for our customers.
Just to clarify, we did respond to both of your emails promptly. In our second message, we also mentioned that sometimes replies can land in spam or junk folders, which might explain why you didn’t see them.
As outlined in our first reply, the pies you ordered were our limited run of Lancashire Cheese & Potato Pies rather than our regular Cheese & Onion. These contained a new season of potatoes that were a little firmer in texture and we’re really sorry if they weren’t to your taste.
We always take customer feedback seriously and genuinely appreciate you getting in touch to share yours. If there’s anything else we can help with, please don’t hesitate to reach out.
Lana,
Bowen Pies
👍👍👍👍👍👍👍👍👍👍👍👍👍
8 mai 2025
Réponse de Bowen Pies
Cheers for the thumbs up, Paul! Chuffed that you enjoyed your pie delivery. Hope we can bake for you again soon.
Lana,
Bowen Pies
The pies are delicious
The pies are delicious, but the cellophane wrapping around some of them was split when they arrived. I don't think that this affects the longevity of the pies as I froze them immediately on receipt.
1 mai 2025
Réponse de Bowen Pies
So glad that you enjoyed your pies, Ian! Sorry to hear that some of the wrapping around some of the pies had split. This is not a usual occurrence, so please accept my apologies on this occasion. We really do appreciate your honest feedback, Ian, thank you.
Lana,
Bowen Pies
Hassle free delivery and the most…
Hassle free delivery and the most delicious pies, as always 😊
29 avril 2025
Réponse de Bowen Pies
It's fantastic to hear that you found our pies delicious (as always!) and the delivery was spot on, Deb! Can't wait to bake for you again soon.
Lana,
Bowen Pies
Absolutely fantastic and great quality
Absolutely fantastic and great quality. Regards Brian Higham
29 avril 2025
Réponse de Bowen Pies
Great quality pies are what we aim for, so we're pleased to hear that they hit the mark. Appreciate the great review, Brian, thank you.
Lana,
Bowen Pies
Absolutely delicious!
Very easy to order; very fast delivery of the most delicious tasting pies!!!! I took them back to my home in Spain to enjoy over here; beautiful!! 🤩
28 avril 2025
Réponse de Bowen Pies
Wow, all the way to Spain?! That’s a first! So glad the order went smoothly and even happier to hear you’re enjoying the pies over there. Really appreciate you taking the time to leave a review, it means a lot.
Lana,
Bowen Pies
First time order.
I've had pie deliveries from different companies before, bit I have to say the pies I got this time were delicious. Just the right amount of filling and the pastry is nice and flaky. All in all very pleased with this delivery and will definitely be back for more
24 avril 2025
Réponse de Bowen Pies
What a great review, thank you! Very much appreciated, Mr Corbett. So pleased to hear that our pies had the right amount of filling for you and that the pastry was nice and flaky. We look forward to having you back for more pies.
Lana,
Bowen Pies
Best I've tasted for decades …
Top class Lancashire savoury baked products. Rich pastry and with actual filling inside rather than the 2/3 gravy you often find nowadays. A nostalgic reminder of home.
3 avril 2025
Réponse de Bowen Pies
Wow, what a compliment Michael, thank you! We're over the moon that you thoroughly enjoyed your pies and that they were a nostalgic reminder of home for you. We hope to bake for you again in the near future.
Lana,
Bowen Pies
Fabulous pies
Fabulous pies. Great pastry and lots of delicious filling. Best pies around.
2 avril 2025
Réponse de Bowen Pies
Thank you for your lovely review, Victoria. Great pastry and plenty of delicious filling is what we're all about at Bowens. Very much appreciated!
Lana,
Bowen Pies
Delicious pies thankyou
1 avril 2025
Réponse de Bowen Pies
Thank you for the kind words, we're so pleased that you found our pies delicious. Hopefully we can bake for you again soon.
Lana,
Bowen Pies
Not just Pies …..
Honestly great experience. Wide variety of pies and pasties on the website. They arrive well packed with cooking instructions for oven, microwavey and airfryer.
Only eaten half my order so far and they are lush. Being in Scotland we have good pies however I do miss a Meat and Potato and it was yummy in my tummy.
1 avril 2025
Réponse de Bowen Pies
What a great review, Mr Mitchell, thank you so much! We're over the moon to hear that the pies, packaging and cooking instruction were top notch. Hope the rest of your order was just as yummy. Looking forward to baking for you again soon.
Lana,
Bowen Pies
Réponse de Bowen Pies
Thanks for the five star review, Jean. So pleased that you think our pies are the best!
Lana,
Bowen Pies
Lovely company
Lovely company, really well packed pies, couldn't be better - made for a great Mothers Day surprise!
27 mars 2025
Réponse de Bowen Pies
Thanks so much Michele. We’re delighted to hear the pies helped make Mother’s Day extra special. Hope they went down a treat!
Lana,
Bowen Pies.
My husband and myself enjoyed these…
My husband and myself enjoyed these pies very much. The pastry was excellent and so much filling. My husband enjoyed the apple pie very much. I will definitely be ordering more in the future, and recommend you to others.
27 mars 2025
Réponse de Bowen Pies
What a lovely review, thank you Sonia! We’re so pleased you both enjoyed them (especially the apple pie). Can’t wait to bake for you again!
Lana,
Bowen Pies.
Well packed in strong box-and delicious!
27 mars 2025
Réponse de Bowen Pies
Thanks, Philip. Strong on the outside, tasty on the inside...just how a proper pie delivery should be. Appreciate you taking the time to leave a review!
Lana,
Bowen Pies.
Pies 🥧 amazing
Bowen pie's are amazing, very tasty 😋
Got the taster Box, Great price, highly recommend 👌
27 mars 2025
Réponse de Bowen Pies
Thanks, Jane, we appreciate the kind words. The Pie Taster Box is a brilliant way to get stuck in and try a variety of pies. So glad you enjoyed them!
Lana,
Bowen Pies.
Réponse de Bowen Pies
Thank you so much, Sylvia! We're chuffed to hear you enjoyed the pies, good taste and good value are what we're all about. Hope we can bake for you again soon!
Lana,
Bowen Pies.
Réponse de Bowen Pies
Thanks for the five star review, Lesley. So pleased that you found it easy to order your pies! It's also great to hear that delivery, communication and the pies themselves were spot on. I hope we can bake for you again soon.
Lana,
Bowen Pies
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