Great experience hiring a floor sander. Good price, friendly service and easy to buy the right sandpaper and bags in store. Just make sure you phone the store before collecting if you book rental on... Voir plus
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Cancelled my order a week before collection due to no longer needing the tool. Was told by staff I would receive a refund. LIES! £70+ wasted on a tool I never used!
L'entreprise a répondu
We had a flood and desperately needed a dehumidifier. Tried multiple places and eventually placed an online order with Brandon Hire. Unfortunately their system allows orders even if no availability, a... Voir plus
L'entreprise a répondu
The peace of hired equipment was delivered on time and collected on time the piece of equipment was well maintained and they did not require a large amount of money for a deposit
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Coordonnées de contact
Unit U, Wylds Road, TA6 4BH, Bridgwater, Royaume-Uni
- 01278 425 542
4,2
Bien
23 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Just nice easy people to deal with
Just nice easy people to deal with. Friendly and helpful.
4 juillet 2025
Réponse de Brandon Hire Station - Bridgwater
Hi John, thank you for your 5-star review. We're delighted to hear that you found our team friendly and helpful. Kind regards, the Brandon Hire Station team.
Never received a refund
Cancelled my order a week before collection due to no longer needing the tool. Was told by staff I would receive a refund. LIES! £70+ wasted on a tool I never used!
16 juin 2025
Avis spontané
Réponse de Brandon Hire Station - Bridgwater
Hi Shirley, we're extremely sorry to hear you haven't received this refund you were expecting. We have passed your review and order details on to our team to investigate this as a matter of urgency. You can also reach our customer team directly on 0345 604 5337. Kind regards, the Brandon Hire Station team.
Réponse de Brandon Hire Station - Bridgwater
Hi Chris, thank you for your positive review. We're glad to hear that you had a great experience with our team. Kind regards, the Brandon Hire Station team.
Réponse de Brandon Hire Station - Bridgwater
Hi Luke, thank you for your review. It's great to know that you were happy with our customer service and that you highly recommend us. We hope we can support you again soon! Kind regards, the Brandon Hire Station team.
Réponse de Brandon Hire Station - Bridgwater
Hi Kevin, thanks for your feedback. It's great to hear that our team were friendly and helpful during your hire, and made your experience a positive one. Kind regards, the Brandon Hire Station team.
The peace of hired equipment was…
The peace of hired equipment was delivered on time and collected on time the piece of equipment was well maintained and they did not require a large amount of money for a deposit
18 mars 2025
Réponse de Brandon Hire Station - Bridgwater
Hi Crouch, thank you for your 5-star review. We're pleased to hear that you were pleased with the timely delivery and collection, as well as the condition of the equipment. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
Good communication prompt delivery and…
Good communication prompt delivery and collection.
Great service.
6 janvier 2025
Réponse de Brandon Hire Station - Bridgwater
Hi Chris, thank you for your positive feedback. We're glad to hear that you were happy with the service and communication you received from our team. Thank you for hiring with us and we hope to see you again soon! Kind regards, the Brandon Hire Station team.
Hire of compactor
the service was helpful and friendly, while the tools that I hired were easy to use and di the job very well.
27 mai 2024
Réponse de Brandon Hire Station - Bridgwater
Hi Penny, thank you for your 5-star review. We're delighted to hear that you found our service helpful and friendly, and that the tools you hired were easy to use and effective. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Réponse de Brandon Hire Station - Bridgwater
Hi Brendan, thank you for your 5-star review. We're glad to hear that your collection experience at our Bridgwater branch was easy. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Great service and helpful to deal with.
Great service and helpful to deal with.
Thanks.
22 février 2024
Réponse de Brandon Hire Station - Bridgwater
Hi Kevin, thank you for your 5-star review. We're delighted to hear that you received helpful service from our Bridgwater team. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, the Brandon Hire Station team.
Réponse de Brandon Hire Station - Bridgwater
Hi Lynn, thank you for your 5-star review. We're pleased to hear that you found our order process simple and team helpful. We're also happy to hear that the sander you hired was right for your project. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Outstanding customer service and tenacity to deliver
We had a flood and desperately needed a dehumidifier. Tried multiple places and eventually placed an online order with Brandon Hire. Unfortunately their system allows orders even if no availability, and we were initially told they couldn’t fulfill. However Phil at the Bridgwater branch moved heaven and earth to get us the equipment, even arranging to have one transferred to his location and amending the order when the item was 110v not 240v from a RCD to a transformer. Absolutely outstanding dedication and customer service and made a real difference to our ability to recover from a quite destructive event. Well done.
5 décembre 2023
Réponse de Brandon Hire Station - Bridgwater
Hi Graeme, thank you for taking the time to leave us a review. We're sorry to hear that you were affected by flooding, but we're glad that Phil at our Bridgwater branch was able to go above and beyond to help you get the dehumidifier you needed. We appreciate your positive feedback about the team's dedication and customer service. If there's anything further we can support you with in future, please don't hesitate to get in touch. Kind regards, the Brandon Hire Station team.
Good friendly service
7 septembre 2023
Great, straightforward experience
Great experience hiring a floor sander. Good price, friendly service and easy to buy the right sandpaper and bags in store.
Just make sure you phone the store before collecting if you book rental online because the website allows you to book things even if the store don't have any to rent to you!
7 août 2023
Bridgwater branch
Bridgwater branch, staff could not have been more helpful. Always willing to help. We be back for sure
Mark
1 août 2023
request was dealt with efficiently and…
request was dealt with efficiently and promptly, unlike another company i contacted. The drop back was easy as well.
20 juin 2023
Great service
Great service, on time delivery and very helpful on the phone at the Bridgwater branch.
21 novembre 2022
Excellent service, just a minor hiccup
Excellent, sturdy scaffolding tower with clear instructions. Delivery and collection drivers were really helpful with the loading / unloading. Would have been 5 stars but the delivery was 4 poles short - the Bridgwater office were really apologetic and got them to me a couple of hours later.
9 septembre 2022
Tables
We ordered tables for the jubilee 2 days before the event we were told you had none . Fortunately we manage red to find another supplier
3 juillet 2022
Réponse de Brandon Hire Station - Bridgwater
Good morning Richard, thanks you for taking the time to leave us a review. I'm sorry to hear that we did not have the equipment in stock at the time you required it. I can understand how that must have caused you some frustration. We are always aiming to improve our stock availability and move towards improving our customer experience. I'm sorry that this was not something we could provide for you this time and do hope you still consider hiring from us in the future. If you would like to share any further information about your experience, please feel free to email me at customercare@brandonhirestation.com - Regards, Emma
Very efficient service a pleasure to do…
Very efficient service a pleasure to do business with.
12 juin 2022
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