I placed an order on-line to hire a hollow tine aerator from the Peterborough branch. On arrival I could see the equipment was ready and waiting. After providing my address verification I went to load... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Saville Road Industrial Estate, Saville Road, PE3 7PR Peterborough, GB
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Lisez les avis des autres
Staff friendly and very helpful, nothing seemed too much trouble. Had a small issue with the tool we had hired, it was dealt with promptly and professionally. Very pleased with the service and would r... Voir plus
L'entreprise a répondu
What can I say but nothing but a pleasure. Ordered a triple ladder as I needed to put up some cctv cameras never used brandon hire before but as the branch was just around the corner from me in Peterb... Voir plus
Ordered a tower scaffold with a working height of 4.2 meters, received this but had no guardrails at all so dangerous to say the least. Asked for pick up at a certain date when I had a day off, got to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Coordonnées de contact
Unit 1, Saville Road Industrial Estate, Saville Road, PE3 7PR, Peterborough, Royaume-Uni
- 01733 260 044
4,8
Excellent
51 avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful and good communication
Very helpful and good communication, delivered to site. Thanks
22 octobre 2025
Réponse de Brandon Hire Station - Peterborough
Hi Philippa, thank you for your review. We're pleased to hear that you had a great experience and were happy with the helpful service and communication you received. We hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Good prompt service
12 octobre 2025
Réponse de Brandon Hire Station - Peterborough
Hi Elliot, thank you for your review. We're happy to hear that you had a 5-star hire experience and were pleased with the prompt service you received. Kind regards, the Brandon Hire Station team.
Quality tool hire service
Quality tool, prompt delivery and flerxibility regarding the return...
16 octobre 2025
Réponse de Brandon Hire Station - Peterborough
Good afternoon, thank you for your 5-star review and choosing to hire with us! We're pleased to hear that you received prompt delivery and were happy with the quality of our hire equipment. Kind regards, the Brandon Hire Station team.
Staff friendly and very helpful
Staff friendly and very helpful, nothing seemed too much trouble. Had a small issue with the tool we had hired, it was dealt with promptly and professionally. Very pleased with the service and would recommend. Will certainly use them again in the future.
9 septembre 2025
Réponse de Brandon Hire Station - Peterborough
Hi, thank you for your positive review and choosing to hire with us. We're delighted to hear that you received friendly and helpful service from the team, and that the initial issue was dealt with efficiently. Your recommendation is greatly appreciated and we look forward to assisting you again soon! Kind regards, the Brandon Hire Station team.
Réponse de Brandon Hire Station - Peterborough
Hi Joanne, thank you for your positive feedback. We're delighted to hear the equipment met your expectations and performed well. If you need any further tool hire support in the future, we’ll be happy to help. Kind regards, the Brandon Hire Station team.
Excellent service from start to finish.
22 juillet 2025
Réponse de Brandon Hire Station - Peterborough
Hi Alan, thank you for your review. We're pleased to hear you received excellent service throughout your hire, and we hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Great friendly interactions
Great friendly interactions. Arrived by the time stipulated and picked up after we’d finished with the equipment. Tall ladders were in first class condition.
11 juillet 2025
Réponse de Brandon Hire Station - Peterborough
Hi Karen, thank you for your review. We're glad to hear everything ran smoothly, from timely delivery and collection to the quality of the ladders. It’s great to know our team’s friendly service made a positive impression. We appreciate your feedback and look forward to assisting with any future tool hire needs. Kind regards, the Brandon Hire Station team.
Very efficient service
26 juin 2025
Réponse de Brandon Hire Station - Peterborough
Hi Elliot, thank you for your review and choosing to hire with us. We're pleased to hear that you had a positive experience and found our service efficient. Please get in touch if we can help with anything in the future. Kind regards, the Brandon Hire Station team.
Great service and kit
Had to hire a dehumidifier due to bathroom pipe issue. Easy to order on line and collect. Did the job and staff where very helpful.
12 juin 2025
Réponse de Brandon Hire Station - Peterborough
Hi Chris, thank you for your review. We're glad that we were able to support you with a dehumidifier, and are happy to hear that you found it easy to collect and order online. Kind regards, the Brandon Hire Station team.
Good value, good quality tool hire
Good communication. Equipment ready and waiting plus clean. Friendly and good value.
8 mai 2025
Réponse de Brandon Hire Station - Peterborough
Hi David, thank you for your review and choosing to hire with us. We're pleased to hear that you had a great hire experience and were happy with our prices and equipment. Kind regards, the Brandon Hire Station team.
Easy to hire equipment and collect
I placed an order on-line to hire a hollow tine aerator from the Peterborough branch. On arrival I could see the equipment was ready and waiting. After providing my address verification I went to load it in my vehicle but it wouldn’t immediately fit. I went back inside and the manager was willing to dismantle it to get in the boot. It was very heavy and took some manhandling but we were successful. Altogether I couldn’t fault my experience.
9 avril 2025
Réponse de Brandon Hire Station - Peterborough
Hi Andrew, thank you for your positive feedback about your recent hire. We're glad to hear that the team at our Peterborough branch was able to assist you with the aerator and ensure it fit into your vehicle. We appreciate your feedback and hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Tool was in great clean condition and…
Tool was in great clean condition and lots of information and helpful when I asked question defo recommend and will be going back
17 février 2025
Réponse de Brandon Hire Station - Peterborough
Hi Susanah, thank you for your 5-star review. We're delighted to hear that you found the tool in great condition and that our team was helpful in answering your questions. We look forward to welcoming you back in the future. Kind regards, the Brandon Hire Station team.
Simple and easy online tool to select…
Simple and easy online tool to select what you need and collection was haste free and ready for pick up.
Would use again
13 novembre 2024
Réponse de Brandon Hire Station - Peterborough
Good afternoon, thank you for your positive review. We're delighted to hear that you found our online tool simple and easy to use, and that the collection process was hassle-free. We look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.
Réponse de Brandon Hire Station - Peterborough
Hi Richard, thank you for your positive feedback. We're pleased to hear that you received friendly and helpful service from our Peterborough team. Kind regards, the Brandon Hire Station team.
Brilliant
Brilliant. Helpful, informative, patient and very flexible approach to assisting customers.... especially those who have never hired scaffolding before!! Thank you Kim (manager)
12 novembre 2024
Avis spontané
Réponse de Brandon Hire Station - Peterborough
Hi Neil, thank you for your wonderful review! We're delighted to hear that Kim and the team were able to assist you so effectively, especially with your first-time scaffolding hire. If there is anything further we can do for you in future please get in touch. Kind regards, the Brandon Hire Station team.
Had the equipment I needed available…
Had the equipment I needed available when I needed it, good prices and excellent service. Would definitely use again.
9 octobre 2024
Réponse de Brandon Hire Station - Peterborough
Hi, thank you for your 5-star review. We're delighted to hear that you found the equipment you needed and received excellent service. We look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.
Réponse de Brandon Hire Station - Peterborough
Hi Lee, thank you for your positive feedback. We're delighted to hear that you had an excellent hire experience. Kind regards, the Brandon Hire Station team.
Ordered a tower scaffold with a working…
Ordered a tower scaffold with a working height of 4.2 meters, received this but had no guardrails at all so dangerous to say the least. Asked for pick up at a certain date when I had a day off, got told by email that pick up would be the next day, so took a day off work and no body cane to pick up and no phone calls / communication at all. Very bad service and shall not be using Brandon hire again
21 juillet 2024
Réponse de Brandon Hire Station - Peterborough
Hi Bob, thank you for your feedback. We apologise for the issues you experienced during your hire and that the communication you received did not meet our usual high standard. If there is anything further our customer support team can help you with concerning this hire please contact us on 0370 99 00 999. Kind regards, the Brandon Hire Station team.
EASY TO ORDER FROM AND EASY TO PICK UP…
EASY TO ORDER FROM AND EASY TO PICK UP PRODUCT FROM DEPOT
9 juillet 2024
Réponse de Brandon Hire Station - Peterborough
Hi Jon, thank you for your positive review. We're delighted to hear that you found it easy to order from us and pick up your equipment from our Peterborough branch. Kind regards, the Brandon Hire Station team.
Great value and service
Easy to use the online booking system with a great range of products to hire. We had a brush cutter which came with a tank full of fuel. This did a fantastic job of clearing high weeds. All of the protective gear was supplied and the man gave us good instructions on how to use it.
2 juillet 2024
Réponse de Brandon Hire Station - Peterborough
Hi Lyn, thank you for your 5-star review. We're pleased to hear that you found our online booking system easy to use and that the brush cutter met your needs. It's great to know that our team provided good instructions and all necessary protective gear. Kind regards, the Brandon Hire Station team.
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