Very good company resolved and issue…
Very good company resolved and issue quickly and paid my payment back.
27 mars 2026
Avis spontané
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2,9
Moyen
10 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
This is my 2nd reciew over a month…
This is my 2nd reciew over a month later still trying to get a refund for an item i have not received. They said its been successfully received if it was successful then I would have the item. I have stated in more than 10 odd emails I have not received my item and still no refund I have stated to investigate but absolutely nothing. I have on my last review been advised ro contact customer services to get the issue ressolved I have done that and they are not resolving it. I would honestly not buy from thos company its a con and they take your money do not give the item and do not refund. A form of stealing a utter disgrace. I will make sure that my reviews will be on social media too to stay away from this company. I would not even give a star if I could of. STAY AWAY FROM ORDERING FROM THIS COMPANY. Customer service also disgraceful
6 février 2026
Avis spontané
Réponse de Breaye
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@breaye.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Con Artists
if i could give no stars i would, this company do NOT offer returns / refunds! I have been trying to contact them for over week and they have still not replied - DO NOT buy from them…..I’ve now been offered £14 refund from my initial £21.99 as can’t send back to China, which I have reluctantly accepted, as I don’t feel they will reply to further emails
20 janvier 2026
Avis spontané
Réponse de Breaye
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@breaye.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
Great customer service
After putting an incorrect address on my order customer service dealt with my issue straight away and resent my purchase out to the correct address. The fault on the address was my doing but they understood and rectified the issue. The items have arrived and are as they were described.
13 novembre 2025
Avis spontané
The quality of the material is zero
The quality of the material, it’s not good at all what I have seen on the advertise is completely different than I receive. I’m very disappointed I won by from you guys anymore.
3 novembre 2025
Avis spontané
Réponse de Breaye
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@breaye.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Small size and not very sharp
Not sharp and small siza comparing to advert
19 octobre 2025
Avis spontané
Réponse de Breaye
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@breaye.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Great advert but misleading
Great advert but misleading. The knives in the video look like solid wood handles with brass fittings. However, they are just brown and yellow plastic.
18 septembre 2025
Avis spontané
Réponse de Breaye
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@breaye.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
They took my money but did not send the…
They took my money but did not send the goods. Impossible to track it as its all in Chinese
12 avril 2025
Avis spontané
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