Browser do a great job in sorting monthly subscription beer boxes from really good breweries. The resident breweries and rotating monthly guests offer a great choice of different styles. Customer serv... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Browser do a great job in sorting monthly subscription beer boxes from really good breweries. The resident breweries and rotating monthly guests offer a great choice of different styles. Customer serv... Voir plus
L'entreprise a répondu
As a YouTube Beer Channel I get sent a lot of free beers to sample from breweries all across the world as part of my "Job". Brewser has been a subscription I actually pay for every month, for at least... Voir plus
L'entreprise a répondu
I have only recently joined this subscription but I’m already massively impressed. The value of a box of Arbor considering they are pint cans was great. I also received amazing customer service from A... Voir plus
L'entreprise a répondu
I've tried a lot of beer subscriptions but this one is the best. Excellent selection of breweries to choose from and a sensible subscription model that allows for flexibility. Quick to respond when yo... Voir plus
L'entreprise a répondu
Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.
Brewser HQ, LL28, Colwyn Bay, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I've been a member of Brewser for two years and cannot fault it. The choice available is vast and the specials boxes are always worth looking at.
Any minor issues have been rectified quicker than expected.

Réponse de Brewser
I have been a Brewser customer for over a year now, and what set's Brewser apart is flexibility and choice.
You decide which brewery to choose from and what type of ale to select from carefully curated cases.
You are in control of what beer you receive.
An old favourite or something new? And with new breweries coming on board often there is always ample choice.

Réponse de Brewser
Been with Brewser probably 8/9 months now and thoroughly enjoying it. A different brewery every month. I'm on Discovery subscription(£28 per month). Think it's really good value for 8 beers. Have tried many breweries I'd not heard of and loved some so much I've ordered directly from them too.
Also just recently had experience with the customer care them as unfortunately had a damaged delivery caused by their delivery partner. That experience proved that they care for their customers. A prompt email and also a telephone call all to help resolve. Really pleased with the customer service and already looking forward to my next delivery.

Réponse de Brewser
Top notch service and excellent premise for connecting you to quality breweries

Réponse de Brewser
The standard of beer we receive is constantly high, the model of being supplied directly is great 👍
This month I accidentally ordered a surprise box, but wanted an no/low box so dropped a quick email. It was no issue at all to switch my order. Top customer service 👍👍
I'll continue to use Brewser as my online option and recommend to friends too.

Réponse de Brewser
I have been a long time subscriber to Brewser now and the experience has improved leaps and bounds.
Back in the day it was very basic, pick a brewery or let them pick and wait for beer. These days they have discovery boxes, they bring in big names and lesser known breweries, they have limited edition boxes.
Out of over 12 deliveries, only one had an issue which was DPD's fault and Brewser got a new box sent the next day despite it not being their fault.
I feel the 1 star reviews for Evri losing a pallet to be extremely harsh and can confidently say I recommend Brewser to friends at every chance I get.

Réponse de Brewser
I like Brewser. It's so easy to change and pause a subscription. I don't feel pressured into anything unlike with many such subscriptions, and everyone I've spoken to has been quick to reply and helpful. Keep up the good work!

Réponse de Brewser
A great selection of beer backed up by great customer service.
Raised a ticket at 7:03am and by 7:05am I had a meaningful response from Ashley which answered my question.
Top quality!

Réponse de Brewser
Amazing selection of beer for a great price. Each month supports a localised brewery and showcases their best brews. It's an awesome way to support independent breweries from around the country. Easy to use and good customer service. Best beer subscription around.

Réponse de Brewser
Really well run beer subscription service with lots of choice and monthly recommendations for small independent breweries. Great customer service, had a small issue with one of my deliveries and was sorted same day.

Réponse de Brewser
Brilliant, i really enjoy my monthly box from Brewser. Whether it's the Discovery Box, a limited special or just a particular brewery i fancy trying. There is so much choice, and being able to select breweries that would otherwise be difficult to find locally is great. The service has been top for me and I'd highly recommend Brewser.

Réponse de Brewser
I needed to update my address as moving house and the guys went above and beyond to help me. Beer is always brilliant from here too. By far the best beer subscription box out there.
Thanks Ash and team!

Réponse de Brewser
Brewser are absolutely brilliant - excellent selection of beers and flexibility with your subscription. And to top it all off they have a great customer service team who I have dealt with on multiple occasions! Highly recommend.

Réponse de Brewser
Customer service is second to none - always a quick response, very personable and will always resolve the situation when issues occur.

Réponse de Brewser
Fantastic customer service, always responsive and helpful

Réponse de Brewser
Great customer service. It's often only when things go wrong that you get to see the measure of a company. Brewser respond quickly to enquiries and recently sorted out an issue with minimal hassles and keeping me informed thought (the issue arose from the brewery, rather than Brewser themselves)

Réponse de Brewser
Great concept and amazing customer service

Réponse de Brewser
Amazing customer service. I had an issue with my order (my fault) and the team at Brewser sorted it out very efficiently.
There beer is also excellent by the way!

Réponse de Brewser
As many people mainly complain online I thought I would write some positive ones on services I like, such as Brewser! Good deal, often times better than the breweries themselves which I would often prefer to go but I prefer these smaller boxes that are more affordable rather than getting a large 12 can semi-mystery box where 4-5 cans are experimental styles I do not really enjoy (I am looking at you Cloudwater).

Réponse de Brewser
Indie-Beer as a service!
What a great idea. Fancy a mystery brewery then let Brewser chose for you, fancy a specific brewery, then chose it yourself, dry January or fancy a break then just pause your subscription.
Super helpful team behind a great idea.
Highly recommend.

Réponse de Brewser
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.