The Brick Tile Company Avis 859

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really pleased with the service from start to finish, free samples are a great start with delivery times kept to a minimum there’s no waiting period. Thank you for a great product at a reasonable cost... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cannot fault this company at all and would definitely use them again. Samples were sent out immediately and displayed on a board which helps you to get some idea of colour etc. Delivery of brick sl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered brick slips and mortar for a DIY project to create a real-looking, fake fireplace with a bioethanol log burner. Couldn't be happier with the quality of brick slips and the result - people c... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The product is good but the delivery was problematic. An enormous pallet does not fit into a London house and the delivery lorry was unable even to get it onto the pavement. I spent several hours swea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de carrelage
  2. Fabricant de briques
  3. Fournisseur de matériaux de construction
  4. Magasin de design et de décor intérieur
  5. Magasin de rénovation
  6. Magasin de carrelage

À propos de The Brick Tile Company

Écrit par l'entreprise

Genuine Clay Brick Slips

BRICK SLIPS INSTALLATION GUIDE inspiration CONTACT US

Brick Slips

Brick Slips are tiles made from bricks, sometimes called brick tiles, they are either cut from the faces of either side of a full brick, or sometimes kiln fired as a slip to start with.

The Brick Tile Company

We are the UK's leader in brick slips. Crafted from genuine clay bricks, our products bring natural colour and texture to any space. You can easily tile them on using our brick slip installation guide, or we can recommend a local installer for you. If you're unsure of how many you need, we have a handy calculation tool as well.

Alongside the brick slips we also supply the adhesive, mortar, primer, spacers and sealant to make sure your project runs smoothly.

Our Collections

We have 3 separate collections, all with a different style, and containing a variety of colors:

The Reclaimed Collection

These are tumbled and worn brick slips, made as new bricks to current manufacturing standards, but processed to knock off edges and create misshapen tiles for extra character.

The reclaimed style is pre-aged so you will get a timeless look.

The Traditional Collection

The Traditional collection are brick slips cut from more familiar-looking bricks. We have selected a range of creased and aesthetically pleasing stock bricks to bring a familiar feeling, with character, but a little more consistency than the Reclaimed range.

The Contemporary Collection

The contemporary range are pre-made brick slips, with squared corners, smooth faces, and uniform shapes with either no, or very little variation in colour or texture across the blend for a modern finish.

Where Can I Use Brick Slips?

Our brick slips are suitable for internal, or external installation and in domestic or commercial settings.

We have a guidance page for the most popular locations for installing our brick slips, please see below.

FIREPLACES KITCHENS FEATURE WALLS BATHROOMS EXTERNAL CLADDING COMMERCIAL FLOORING

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

859 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Really happy with the brick slips

Really happy with the brick slips. It was hard to choose from the selection because there are so many great colours and styles. Good solid brick slip, very easy to put up and grout. Would recommend.

9 octobre 2025
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Réponse de The Brick Tile Company

Thanks for the great review! We're so glad you found the perfect style and had a smooth installation. Enjoy your finished project, and thanks for recommending us!

Noté 5 sur 5 étoiles

Great service

Ordered my brick slips a while ago, feels like it took forever to get my project completed. Now that it’s finished I am absolutely delighted with the brick slips. We chose blend 10 and I absolutely love the colour. The order was super easy to place and the website tells you everthing you need to go with the bricks. Thank you so much!

8 octobre 2025
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Réponse de The Brick Tile Company

Thanks so much for your kind words! We're thrilled to hear you're loving Blend 10 and that your project turned out beautifully. Appreciate you choosing us. Enjoy your new space!

Noté 1 sur 5 étoiles

Delivery date not meet cost to me for…

Delivery date not meet cost to me for having tilers there £350.00 would not recommend this company as they dont get back to you poor

when will my delivery arrive

20 septembre 2025
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Réponse de The Brick Tile Company

Hi Joseph,
Thanks for your feedback, I'd like to apologise that our service hasn't been up to your expectations, we have been having a difficult time with getting a backlog of orders out, normally we are faster. However I would like to note the below:
- We do clearly state not to book an installer until you've received and checked the tiles.
- We haven't given you a delivery date as yet, this is done on dispatch
- I'm sorry we haven't got back to you, our opening times are Monday-Friday 9am-5pm, I can see you've emailed twice across the weekend.
We'll respond to your emails this morning.

Noté 1 sur 5 étoiles

I don’t even want to give 1 star

I don’t even want to give 1 star. I have had the worst experience with this company. We purchased straight tiles from B&Q and then decided to extend our project, so went back to B&Q only to find they don’t stock the corners or halves. So realised I would have to get these straight from the company so I bought 20 corners and some mortar on the 28th July which with the shipping cost at £62! Came to over £140. After emailing a few times over the next weeks and being told the order would be delivered soon it finally arrived on the 5th September, after checking the delivery 11 out of 20 tiles were broken. So emailed the company and provided photos of the broken tiles. I was told they had been re-ordered but no time scale was given, they were delivered today the 24th September, I opened the package in front of the delivery guy and although the tiles were all complete we have been sent 10 not 11, honestly at this point I’ve given up the will to communicate with this company anymore.

24 septembre 2025
Avis spontané
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Réponse de The Brick Tile Company

Hi Clare,
Thanks for the feedback. Unfortunately B&Q decided they only wanted to stock the full tiles which in some instances is going to be a pain for their customers.
The shipping unfortunately is due to the product being heavy and fragile, so it needs to go secured on a pallet. In your case obviously this still wasn't enough to keep them all in tact, the corners are the most vulnerable I'm afraid.
We did have a delay in stock coming in over the summer, so apologies for how long that has taken.
Regarding the resolution of the breakages, unfortunately your email was misinterpreted at our end in terms of what was broken and what was remaining, which is why you didn't receive enough.
I can only apologise that with all the things listed you've had a poor experience with us, with almost everything that could go wrong going wrong. I'm sorry for this and hope that you are at least happy with your finished project, despite the journey to get there.
Apologies again,
Joe

Noté 5 sur 5 étoiles

Overall great service and product

After ordering a few samples of brick slips in different shades, we decided on one and placed the order online. I would recommend getting a few samples and thinking about the colour of the mortar you use, as this can change the overall look.
We were given a delivery date and time slot, and they arrived as promised. The pallet was kindly placed in our garage, rather than roadside, saving a lot of carrying!
The brick slips were easy enough to apply to plasterboard. It took several days for the bricks and mortar to dry out, and we are extremely pleased with the result. It’s changed an ugly wall into the main feature of the room! Would highly recommend this company!

23 septembre 2025
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Réponse de The Brick Tile Company

Thank you so much for the lovely review! We're really glad you’re happy with the service and love the finished look. Great tip about the mortar colour too! 😊

Noté 5 sur 5 étoiles

Helpful

Very good communication and help with finding an installer after purchasing the materials

9 août 2025
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Réponse de The Brick Tile Company

Thanks so much for your feedback! We're glad we could help and that you found the support useful.

Noté 5 sur 5 étoiles

Great company, great products and brilliant customer service

Great communication - and the products themselves arrived very quickly, and very safely packaged to ensure I think from hundreds of individual brick tiles, we only suffered 1 broken tile (which I could still use).

Their 'how to' guides are really clear and easy to follow - and all of the accessories they offer (adhesives / mortar etc etc) are tremendously helpful and work well... making them a genuine 1-stop-shop for this project.

If I ever need, I WILL use them again, and highly recommend them.

22 septembre 2025
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Réponse de The Brick Tile Company

Thank you for the amazing feedback! We're so pleased to hear everything arrived safely and that the guides and accessories helped make the project go smoothly. We really appreciate your recommendation. We would love to help again in the future!

Noté 5 sur 5 étoiles

Very easy to order

Very easy to order. Very helpful. Samples arrived in timely fashion and looked very professional. Awaiting delivery of tiles now.

22 septembre 2025
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Réponse de The Brick Tile Company

Thank you for the lovely feedback! We're so glad the ordering process and samples met your expectations. Hope you love the tiles once they arrive!

Noté 5 sur 5 étoiles

Good customer support and good service…

Good customer support and good service from start of order to delivery

15 août 2025
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Réponse de The Brick Tile Company

Thank you for your kind feedback! We're so pleased to hear you had a smooth experience from start to finish.

Noté 5 sur 5 étoiles

Excellent Company. Top Quality product and service.

Ordered Blend 4 for our kitchen revamp. The high quality product has really elevated the overall finish, and we couldn't be happier.
The order was delivered without any damage, and the company communicated effectively throughout. They also recommended an experienced fitter from my local area, and he was exceptional.

15 septembre 2025
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Réponse de The Brick Tile Company

Thank you so much for the fantastic review! We're thrilled to hear that Blend 4 helped elevate your kitchen and that everything went smoothly from delivery to installation.

Noté 1 sur 5 étoiles

i bought tiles and got told they were…

i bought tiles and got told they were out of stock after purchasing them. 2-4 week delivery time to be told and other 2 week after the 4.

31 juillet 2025
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Réponse de The Brick Tile Company

Hi there,
Thanks for the feedback. Our product pages always say the 2-4 week lead time on the products, and it's on your order confirmation too.
I have to apologise about the additional wait, we've had major issues with a confluence of brick availability, broken down saws and the timing being during the summer where capacity is reduced has all meant that we've been fighting to get bricks, cutting and information even from third parties, so I can only apologise. We should be back to normal mostly by now but some products it may take an additional couple of weeks as we await bricks from the continent where they are manufactured.
Apologies again,
Joe

Noté 5 sur 5 étoiles

Ordered 2x sample packs

Ordered 2x sample packs, good communication. Throughout and product appears to be high quality, now followed up with full order.

9 septembre 2025
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Réponse de The Brick Tile Company

Thank you for your kind review! We're glad you were happy with the samples and communication and thrilled you've placed a full order!

Noté 5 sur 5 étoiles

Brilliant company to deal with

Brilliant company to deal with. Great service and a great product. Extremely happy.

24 juillet 2025
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Réponse de The Brick Tile Company

Thank you so much for your lovely review! We're thrilled you're happy with our service and product! 😊

Noté 3 sur 5 étoiles

Poor Communication, order not fulfilled in given time frame.

I was aware of a 2 week delay when I placed my order which was over £400, however about 10 days later I realised that I’d heard nothing from the company re delivery, when checking my delivery status it had changed to 2-4 weeks, not such a big deal but upon approaching 4 weeks, I’d still heard nothing, I contacted them asking for some information on when I could expect to receive my order, I received a response that day advising that they were waiting for a delivery and they’d let me know when they were in stock, another week passes with no communication from them, I reach out again asking if they can give some kind of indication of when my order would be dispatched- a few days passed, we are well passed the 4 week mark by then - they responded with basically still waiting, they were not able to manage my expectations as to when I’d get my order so unfortunately had to cancel. Very disappointing, if they had bothered to be proactive with letting me know there was a delay rather than me having to chase them, then I’d have scored them higher but just leaving me hanging without being to make any plans my end was not acceptable. I would possibly order again but only if I can see that they have want I need in stock.

23 juillet 2025
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Réponse de The Brick Tile Company

Hi Paula,
I'm so sorry for your experience, we've recently had multiple issues with brick availability and the saws, every time we've thought we were sorted something else came up, we've been dealing with third parties and not been able to get the communication we need so I can only apologise.
The notice on products of 2-4 weeks is normally that timespan as it means the brick slips are out of stock, and it can depend on if we already have and need to cut the bricks (2 weeks) or if we need to ship them in first (4 weeks).
Again I'm so sorry for your experience, we are currently looking at options to increase space for stock so as to minimise the impact of brick availability and increase buffer stock.
Kind Regards,
Joe

Noté 5 sur 5 étoiles

Great Service

Had nothing but great service since dealing with Brick Tile Company. I was in contact with Julie Who dealt with my order very efficiently.
I would definitely recommend .

26 août 2025
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Réponse de The Brick Tile Company

Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we'll be sure to pass your praise on to Julie. We really appreciate your recommendation!

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