We did experience a few minor mishaps but overall we were very happy with the service. Absolutely everyone we met did a great job and was super friendly. Kay was at the end of the phone to sor... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everything about this service was outstanding!! Kay is wonderful at her job and made a very stressful thing to plan so easy and all went so smoothly on the day I can’t thank Kay enough for all she did... Voir plus
L'entreprise a répondu
We want to say a big thank you to Kay, our wedding planner and her team, she organised our wedding in the most professional way possible, she even adjusted some details which turned out to be even b... Voir plus
L'entreprise a répondu
Our wedding took place on 4th November 2020 , when most of Europe was descending into the second Covid 19 chaos .This was the second attempt to marry in Gibraltar ; the first attempt in April had to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Get married in Gibraltar with the longest established destination wedding experts, Bride Gibraltar. Complete wedding packages to suit all budgets Transparent & Reliable. Fully licensed offering you financial protection under ATOL and IATA
Coordonnées de contact
Lily House 11 The Shrubberies George Lane , E18 1BD, London, Royaume-Uni
- 07960 285 732
- info@bridegibraltar.co.uk
- bridegibraltar.co.uk
4,4
Excellent
47 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Confusion
Confusion with the the time we needed to be in Gibraltar.
Had to be there early Monday morning to sort out paperwork, although I had already said we would be driving down on the Monday mrng.
Because of this we and our guests then had to drive down on the Sunday. But the hotel we were booked in did not have a room for that night, so had to book another hotel for 1 night. We all had to stay in 2 hotels over 3 nights,
We asked for hotel recommendations, they suggested The Bristol 3 Star hotel which was not the best. The Elliot 4 Star (Sunday night stay) was much nicer and had we been given the option would have booked that one.
Wedding itself was nice, as were the gardens we were married in.
Had to wait a long time for the photos.
5 octobre 2019
Avis spontané
Réponse de Bride Gibraltar
Dear Sharon
Thank you for your feedback, this is greatly appreciated and how wonderful to hear from you!
I am really pleased that you were happy with the wedding and the gardens. I am sorry, however, to learn that you found a part of the package not so satisfactory. I had provided you with a detailed wedding schedule which showed the day and time of the pre-wedding meetings with the commissioner and at the registry office. These times are set by the registry office themselves and not something we have control over or can change. So I am not entirely sure what was confusing about the timings as they were already relayed to you.
I have looked back at my email correspondence with you and I can see that the Bristol, Eliott, Rock, Caleta & Sunborn hotels were offered to you originally of which you chose the Bristol.
With regard to the two different hotels booked for you, this was due to the fact that the original hotel booked, the Bristol, was only booked for the 2 nights. When you asked to be booked in for an additional night on the Sunday so that you could make it to the pre wedding appointments on Monday morning in good time, the Bristol was by then fully booked. We then offered you the Eliott hotel for the first night which you accepted. I am pleased you liked the Eliott as it's in a great location and has been recently rennovated.
Finally with reference to the length of time it took the photographer to send your photographs out to you - this is down to the photographer editing and colouring your photos to make sure they are perfect and not out focused before sending them out to you. After all, this is one of the most important days of your life and we all want it to be perfect!
If you would like to revisit Gibraltar at some point in the future to rekindle old memories, please do get in touch with me and I'll be happy to arrange a commemorative trip around your 4th anniversary in August 2020 with accompanying, complimentary bubbles or, indeed, whenever you wish to visit!
Best wishes
Kay
A great setting and loved the hotel
A great setting and loved the hotel. A couple of hiccups but on the whole very enjoyable
1 octobre 2019
Avis spontané
Réponse de Bride Gibraltar
Dear Matt & Jayne
Lovely to hear from you and thank you for your review. I hope you are both creating even more special memories for your Silver Wedding Anniversary. I am really grateful for your cooperation with the change in hotel for the first 2 nights due to the Island Games taking over all hotels in Gibraltar. You were really accommodating and it was my absolute pleasure to make the arrangements for your renewal of vows in the beautiful Alameda Gardens. I wish you both all the very best x
BEST SERVICE POSSIBLE FROM THIS LADY.
BEST SERVICE POSSIBLE FROM THIS LADY.
REASONABLE PRICE.
ARRANGED EVERYTHING THAT WE WANTED.
WAS NEVER PUSHY IN TRYING TO GET US TO BUY EXTRAS.
WE HAD A WONDERFUL QUIET WEDDING IN GIBRALTAR THANKS TO BRIDE GIBRALTAR.
WE WOULD HIGHLY RECOMMEND THEM
28 septembre 2019
Avis spontané
Réponse de Bride Gibraltar
Dear Margaret
Thank you so very much! This means a lot and I really appreciate you taking the time to write in. I trust you are both enjoying married life and if you are planning a return trip to Gibraltar or anywhere else in the world (holidays, cruises, golf breaks, Eurostar and more), do let me know as would love to arrange more exciting travels for you.
Warmest Regards
Kay
Our Perfect Day
We cannot thank Kay and her team at Bride Gibraltar enough for making sure our Special day went without a hitch. We got married at the Rock Hotel and it was evident that they are very used to working with Kay to ensure our day was perfect. The hotel was superb, rooms had super views, food was good and the staff friendly and helpful. Everything Kay planned and arranged was exactly as she said it would be from the flowers, to the cake, to the photographer, and all the legalities were dealt with and appointments made for us.
Thank you Kay, Mark and Jean Butler.
28 septembre 2019
Avis spontané
Réponse de Bride Gibraltar
Dear Mr & Mrs Butler
Thank you so much for your lovely review! It is brilliant to hear that everything was as per your expectation and I shall certainly forward your feedback to all parties involved. It was a pleasure to arrange your wedding and your guests were all absolutely lovely too. As already mentioned, a return trip to Gibraltar next year to celebrate your first anniversary may already be on the cards :)
Thank you again for entrusting me with your special day. I wish you both lots of happiness in your married life.
Warmest Regards
Kay
Thrilled. Thank you
5 Stars
Absolutely wonderful. My daughter was married today through Bride Gibraltar and everything went perfectly.
My daughter and fiancé flew out from from Manchester on Sunday to the Sunborn Yacht Hotel in Gibraltar. Bride Gibraltar took care of everything.
They were collected from the airport and taken to the hotel and were given their room on arrival in the morning instead of having to wait until afternoon checkin.
The hotel left bubbly and chocolates in the room which was a nice touch. It was also my daughters birthday on the Wednesday so Bride Gibraltar had cakes and birthday wishes sent to their room.
The wedding service went as smooth as silk and was held at the hotel. My daughter kept telling me how wonderful everything was and she couldn’t be happier.
Thank you Bride Gibraltar and Kay.
Stephen Peel
28 septembre 2019
Avis spontané
Réponse de Bride Gibraltar
Dear Stephen
Thank you for your fantastic review and Congratulations to you and the entire family on your daughter’s marriage. It was an absolute pleasure to assist you with the wedding planning.
If I can assist you with your own travel plans in the future (we cover the world not just Gibraltar), please do not hesitate to contact me on kay@myvacations.co.uk
Warmest regards
Kay
Amazing! Will be booking another trip!
The whole experience with Bride Gibraltar was amazing! Kay was there to help and support me through everything! I got married on the 25th of September and flew out to Gibraltar on the 22nd. I didn’t have to worry about organising a thing! We stayed in Sunborn Yatch Gibraltar and as soon as we got there we were made a real fuss over! We went up to our room and Kay at Bride Gibraltar surprised us with a bottle of champagne and even cupcakes on our wedding day! It was beautiful & I will be booking another trip with her again! Thank you so much Kay for everything little thing you did for us! I could not of imagined it better!
28 septembre 2019
Avis spontané
Réponse de Bride Gibraltar
Dear Chelsea & Johnathan
Thank you so very much for your invaluable feedback. We are thrilled that you were delighted with all arrangements made for you.
We look forward to arranging many more trips for you, whether to Gibraltar or, indeed, anywhere else in the world.
We wish you both a lifetime of love & happiness x
Warmest regards
Kay
Very good service and arrangements for…
Very good service and arrangements for our Wedding. Pamela & Andy
28 septembre 2019
Avis spontané
Réponse de Bride Gibraltar
Dear Pamela & Andy
Thank you for your lovely review. I hope you are both doing really well! Please let me know if I may assist you with any future worldwide travel arrangements including perhaps a return trip on your first anniversary to Gibraltar 💍
Warmest regards
Kay
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.