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2,4
10 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Placed order 2.6 and was informed should take a week! Need for the game on Saturday so e-mailed and told held at customs so would send out again! Not happy and asked for a refund, never been back in touch!
already wore it out, and the trim around the collar is what sold me first. the plaid placement is a little louder in person than i expected, but the fabric hangs nicely and the sleeves don’t twist after a few hours. not a stiff tee, more of a soft drape feel.
You think you order from Britain , but its shipped directly from china and is very poor Quality
It’s not uk based or made in the uk it’s from China
I was wondering why it is taking so long for my items to be delivered from a company that says all products are made in the UK. I tracked the order to find that it is being shipped from China. There is no way I would order products that are being shipped from China and have no UK-based customer service. I just know I have lost my money. Fuming!!!
Réponse de Britainoutfits
Dear Customer,
We have received your message and understand that you have not yet received the item you ordered. Our entire team is deeply concerned about this matter. We understand your disappointment and sincerely apologise for the inconvenience caused.
We are firmly committed to ensuring that every order is handled with the utmost care. We guarantee that we will take full responsibility for your order.
Please send your order details to our dedicated after-sales service email address: service@britainoutfits.com. This email will be forwarded directly to our ‘Worry-Free After-Sales Team’, and a customer service representative will contact you personally within 24 hours to provide a clear resolution.
Already washed it once and the collar still holds its shape, unlike a random supermarket shirt that got floppy after one cycle. Didn’t notice any weird smell when opening, which surprised me.
put it on and the collar was tighter than expected, didn’t bother me after half hour, so it stayed. fabric stretch is honestly a step up from what i had last year.
This company is a complete scam, they are not in the uk, the pictures and description is nothing
Like what is advertised. I brought a polo shirt paying nearly £30 for it and had I seen this in a shop I would never have brought it, it’s very cheaply made and very poor quality. i asked for my money back and they told me that the international return would be very costly for me, and would take over a month. They have told me they will give me a refund of £16 so let’s see if that comes. Very unhappy customer. 
Réponse de Britainoutfits
Dear Customer,
We are truly sorry for the poor quality of the polo shirt and the unsatisfactory after-sales solution, and we fully understand your unhappiness and disappointment.
Please send your order details to our customer service email: service@britainoutfits.com
Our dedicated team will recheck your case urgently and follow up on your refund issue professionally within 24 hours. We hope to make things right for you.
Scammers and thieves. They say their product is British made. It is not. It comes direct from China and is of cheap manufacture, material and printing. When attempting to return goods they suggest, due to cost of return postage, you keep the shirts and give them to friends and family as gifts. They require photos and videos of the problem. Even when supplied with these they refuse refund.
Réponse de Britainoutfits
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@britainoutfits.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
don't buy from these guys. there website advertises Made in the UK and 24 hr Despatch.
This is all lies, it comes from Asia and takes weeks to arrive, plus their aftersales is rubbish and uncaring. if i could give a minus rating i would.
Réponse de Britainoutfits
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@britainoutfits.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
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