Very helpful and professional driver . Rajesh was courteous and flexible, putting us at ease straight away. We will certainly use this company again!
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Perfect journey home. BA transfers tracked our flight so when we arrived early they were waiting for us. Lingam met us in arrivals and had parked close by so a short 5 minute walk to the vehicle. Our... Voir plus
L'entreprise a répondu
I always use this firm when we need an airport transfer. I travelled back with my husband and 2 children after a very long flight with very tired kids. They were there on time, with the board to welco... Voir plus
We had booked transfer from the Southampton port to London Heathrow through British Airport Transfers when we were told the cruise could not accommodate us in time for our flight. Used the website to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
British Airport Transfers offers a refined, pre-booked airport taxi service to and from Heathrow and all major UK airports. Enjoy fixed prices, instant online quotes and punctual, professional pick-ups. Our experienced drivers, well-maintained vehicles and discreet, traditional customer service provide a smooth and comfortable airport transfer for discerning travellers. Book directly through our official website for a dependable, high-quality airport transfer across Great Britain.
Coordonnées de contact
4,7
Excellent
141 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Incredibly nice driver
Incredibly nice driver. I’d had a long journey so was pretty tired but the car was comfortable. Bit of helpful advice maybe have water in your cars but other than that 5 out of 5
27 juin 2026
Avis spontané
Réponse de British Airport-transfers
Dear Greg Hunt
We thank you so much for taking your valuable time to rate and write a review about our services. We have taken your suggestion about water bottles and supply them for our future journeys.
Warmest regards
Victor Fernando
Customer Relations Manager
Réponse de British Airport-transfers
Dear Mark Kennedy
We thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
SMOOTH & SEAMLESS
Made our travel day smooth & seamless. We were ahead of time and everything was great. Thank you for the EXCELLENT service.
23 juin 2026
Avis spontané
Réponse de British Airport-transfers
Dear Janice Chambers
We thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
We had booked transfer from the…Southampton Cruise port
We had booked transfer from the Southampton port to London Heathrow through British Airport Transfers when we were told the cruise could not accommodate us in time for our flight. Used the website to book online, was met by our driver Harry Charlie exactly when and where we needed. Arrived on approximately 90 minutes to LHR Airport. Our driver was personable and an great driver.
12 juin 2026
Avis spontané
Réponse de British Airport-transfers
Dear Chris Morea
We thank you so much for taking your valuable time to write a detailed review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
Driver was on time
Driver was on time, and drove very well in difficult road conditions, heavy rain and heavy traffic. Car was spacious, but not spotless with annoying slippery foot mats.
10 juin 2026
Avis spontané
Réponse de British Airport-transfers
Dear David Aberdeen
Thank you for taking the time to leave a review.
We're delighted that your journey was completed safely and comfortably despite the challenging weather and traffic conditions.
Regarding the floor mats, the heavy rain on the day meant that passengers entering and exiting the vehicle inevitably brought some water into the car, which can occasionally make the mats damp or slippery despite our drivers' efforts to keep vehicles clean and presentable throughout the day.
We appreciate your feedback and thank you for choosing British Airport Transfers. We hope to be of service again in the future.
Easy booking
Easy booking. Efficient service. Clear contact details and instructions as to where to meet the driver. Friendly and helpful driver
9 juin 2026
Avis spontané
Réponse de British Airport-transfers
Dear R M Cornall
We thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
They are very accessible at all times…
They are very accessible at all times .we could make the bookings very quickly and efficiently. Sardar Ali was handling the bookings very well and extremely helpful with all the information required. Overall a great experience.!!
25 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear Preeti Goel
We thank you so much for you taking your valuable time rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Services Manager
Excellent service
Excellent service. On time, courteous, and friendly. Easy booking system with a phone number and email in case you need to contact them. I've used this company for years. They are reliable and trustworthy. Clear up-front pricing. If you have a problem or need to change anything, you can speak to them and sort it out. Beware of scam imitation websites with similar company names - make sure you book with the right company.
2 juin 2026
Avis spontané
Réponse de British Airport-transfers
Dear Miss Kay,
Thank you for taking the time to leave such a detailed review of British Airport Transfers.
We are truly honoured by your kind words. Your review reflects exactly the level of service we strive to provide every day, and feedback like yours motivates our team to continue delivering the reliable, professional, and customer-focused service that our valued customers expect.
We also appreciate your comments regarding imitation websites using names similar to ours. Unfortunately, this is an issue we continue to face. To help protect our customers, we regularly send emails to our loyal customers containing our official booking link and information on how to ensure they are booking through the genuine British Airport Transfers website.
Thank you once again for your continued support and for choosing British Airport Transfers over the years. We look forward to serving you again in the future.
Warm regards,
Victor Fernando
Customer Relations Manager
British Airport Transfers
Driver was excellent but the Vito…
Driver was excellent but the Vito provided was a rubbish ride. I booked an estate car, but BAT never seem to provide these any more. They used to provide estate cars regularly in the past when ordered. Will look elsewhere for next holiday taxi.
4 juin 2026
Avis spontané
Réponse de British Airport-transfers
Dear Ian
We're pleased to hear that your driver provided excellent service.
Regarding the vehicle, the Mercedes Vito is actually an MPV and is larger than a standard estate car, offering more passenger and luggage space. When our regular customers book a larger vehicle, we will often allocate the largest suitable vehicle available where possible, as we believe this provides added comfort and convenience, particularly for airport journeys with luggage.
That said, we appreciate that some customers specifically prefer an estate car rather than an MPV. We're sorry that the vehicle provided did not meet your expectations on this occasion. If you choose to travel with us again, please let us know your preference when booking and we'll do our best to accommodate it, subject to availability.
Thank you for your valued custom over the years, and we hope we'll have the opportunity to serve you again in the future.
Kind regards,
British Airport Transfers
Reliable service, polite drivers
Reliable, friendly service. Drivers are polite and on-time. It’s my go-to airport pickup service.
31 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear Christina
We thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
Excellent as always
The driver arrived 15 minutes early, always comforting when going to an airport. Helped load the car with luggage and drive us safely there and then helped with the unloading. Another excellent journey. They have never let us down 🙏
31 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear NPC
We thank you so much for taking your valuable time to rate and write a detailed review about our services. We also wish to thank you for your continued custom over the past years.
Warmest regards
Victor Fernando
Customer Relations Manager
Fantastic!
Clean, spacious car. Respectful, punctual driver. Brilliant service!
29 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear C L
We thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
Excellent customer service and very…
Excellent customer service and very good service 👍.
Also the driver was excellent 👌 and very helpful.
Thank you
22 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear Zoubir Habarek
We thank you so much for your continued custom over past few years and truly appreciate for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
Convenient, efficient and timely.
Easy to book. Competitive rates. Received updates regularly. Pick and drop was efficient and comfortable.
19 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear Sharad Saldanha
We truly thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
dependable company
Good communication, email , message giving name and mobile number of driver. driver on time, the passenger calls action quickly taken, clean car and polite drivers.
11 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear Francis
We thank you so much for taking your valuable time to rate and write a detailed review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
Easy to book the day prior to travel
Easy to book the day prior to travel; confirmed via email and my driver was awaiting me outside Terminal 5 Arrivals. Ride was smooth and efficient--just what I was seeking after a trans-Atlantic flight. Thanks!
11 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear Dave
We thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
My first journey
This was my first journey and it was great, no holdups.
Nada arrived on time and was a good driver.
11 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear Janet
Thank you for placing your trust in our company for your airport transfer and write a review about our services.
Looking forward to serving again in the near future.
Warmest regards
Victor Fernando
Customer Relations Manager
This was the perfect end to a very long trip!
This was the perfect end to an extremely long trip.
The driver was knowledgeable, polite and on time. I have been a client for years . . . and I am not going anywhere else!
3 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear Thomas Murphy
Thank you so much for your kind words—this truly means a lot to us.
We’re really pleased we could provide a smooth and comfortable end to your long journey. It’s always our goal to be on time, professional, and helpful, so it’s great to hear your driver delivered exactly that.
We especially appreciate your continued loyalty over the years—it’s customers like you who make what we do so rewarding. We look forward to serving you again on your next trip!
Warmest regards
Victor Fernando
Customer Relations Manager
Excellent service and driver was very…
Excellent service and driver was very helpful
2 mai 2026
Avis spontané
Réponse de British Airport-transfers
Dear Michael Gerber
We thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
Service was timely
Service was timely, excellent vehicle and driver was very good
28 avril 2026
Avis spontané
Réponse de British Airport-transfers
Dear John Allcock
We thank you so much taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.