Very helpful and professional driver . Rajesh was courteous and flexible, putting us at ease straight away. We will certainly use this company again!
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Perfect journey home. BA transfers tracked our flight so when we arrived early they were waiting for us. Lingam met us in arrivals and had parked close by so a short 5 minute walk to the vehicle. Our... Voir plus
L'entreprise a répondu
I always use this firm when we need an airport transfer. I travelled back with my husband and 2 children after a very long flight with very tired kids. They were there on time, with the board to welco... Voir plus
We had booked transfer from the Southampton port to London Heathrow through British Airport Transfers when we were told the cruise could not accommodate us in time for our flight. Used the website to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
British Airport Transfers offers a refined, pre-booked airport taxi service to and from Heathrow and all major UK airports. Enjoy fixed prices, instant online quotes and punctual, professional pick-ups. Our experienced drivers, well-maintained vehicles and discreet, traditional customer service provide a smooth and comfortable airport transfer for discerning travellers. Book directly through our official website for a dependable, high-quality airport transfer across Great Britain.
Coordonnées de contact
4,7
Excellent
141 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Great service. Pre-journey information outlines the car, driver and pick up place which was very comforting. Driver arrived perfectly on time despite a very uncivilized hour! Polite, clean and efficient service.
5 janvier 2026
Avis spontané
Réponse de British Airport-transfers
Dear Rebecca Hughes
We thank you so much for taking your valuable time to rate and write a detailed review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
Always excellent service
I have been using British Airport Transfers for 15 years and the drivers are always reliable, polite and efficient. They always monitor flights for both delays or early landings and it really gives me peace of mind at the end of a long journey to know they'll be there to meet me at the airport and get me home. I cannot recommend them highly enough.
7 janvier 2026
Avis spontané
Réponse de British Airport-transfers
Dear Amy
15 years is an incredible milestone, and we are truly grateful for the trust you’ve placed in us for over a decade.
Thank you so much for your loyalty and for such a wonderful recommendation. Whether we are getting you to the airport on time or meeting you when you land, we genuinely look forward to being part of your journeys for many more years to come.
With our sincerest thanks,
Victor Fernando
Customer Relations Manager
Great Service
I organise cars for clients, all of whom have said the service works well and the drivers are always polite. I would recommend British Airport Transfers as an alternative to public transport.
27 janvier 2026
Avis spontané
Réponse de British Airport-transfers
Dear Nicola Richmond
We are truly touched by your kind words and your recommendation of British Airport Transfers.
As someone who organises travel for others, we know that your reputation is on the line every time you make a booking. We are so incredibly grateful for the trust you place in us to look after your clients. Knowing that they find our drivers polite and our service reliable means the world to our entire team.
Thank you for choosing us as your alternative to public transport. We look forward to many more years of working together to provide your clients with the guaranteed, professional service they deserve.
With our sincerest thanks,
Victor Fernando
Customer Relations Manager
We have used BAT for several years and…
We have used BAT for several years and always found them extremely reliable.
5 janvier 2026
Avis spontané
Réponse de British Airport-transfers
Dear Liz Wielaard
We truly wish to thank you for taking your valuable time to rate and write review about our services.
We also wish to thank you so much for you your continued custom and support through out many years.
Warmest regards
Victor Fernando
Customer Relations Manager
British Airport Transfers - Excellent, reliable transport
I've used British Airport Transfers on many occasions to/from Heathrow. They are fantastic - excellent communication, they always show up on time, great drivers, and a very reasonable price. I never have any worries about transport with British Airport Transfers, which is invaluable.
8 février 2026
Avis spontané
Réponse de British Airport-transfers
Dear Nm
We thank you so much for taking your valuable time to rate and write a review of our services.
Warmest regards
Victor Feanando
Customer Services Manager
Top-tier service from Gatwick to North…
Top-tier service from Gatwick to North London! The meet and greet was seamless—my driver was waiting exactly where they said they’d be with a clear name sign, which took all the stress out of landing. The car was pristine and the drive home to North London was smooth and professional. Worth every penny for the peace of mind.
3 février 2026
Avis spontané
Réponse de British Airport-transfers
Dear Anushika
We thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Services Manager
Cannot fault their services
Cannot fault their services. Been booking for a while. On time and friendly. Thank you. Mat
5 février 2026
Avis spontané
Réponse de British Airport-transfers
Dear Mat
We thank you so much for taking your time to rate and write a review about our services.
Warmest Regards
Victor Fernando
Customer Relations Manager
Réponse de British Airport-transfers
Dear Ayan
We truly appreciate your rating with regards to our services.
Thank you so much
Victor Fernando
Customer Relations Manager
10/10 Service
10/10 Service
Der ganze Service war einfach perfekt. Von der Planung bis zur Abholung wurde alles Perfekt gemacht.
Ich konnte mich ehrlich gesagt nicht beschweren.
12 janvier 2026
Avis spontané
Réponse de British Airport-transfers
Dear Ronnyshan George
Thank you so much for taking your time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
I recently used British Airport…
I recently used British Airport Transfers and was genuinely impressed with the quality of service. Booking was quick and straightforward, with clear communication throughout. My driver arrived on time, was professional, friendly, and helped with luggage without hesitation. The car was clean, comfortable, and perfect for a smooth, stress‑free journey.
What I appreciated most was the reliability—everything ran exactly as promised, which makes a huge difference when travelling to or from the airport. The pricing was transparent with no hidden surprises, and the whole experience felt efficient and well‑organised.
I’ll definitely be using british-airport-transfers.co.uk again and would highly recommend them to anyone looking for dependable airport transport.
2 février 2026
Avis spontané
Réponse de British Airport-transfers
Dear Nadir
Thank you for your kind review — it’s genuinely appreciated.
We’re very grateful you chose British Airport Transfers and it means a lot to us that you took the time to share your experience. Our team works hard behind the scenes to maintain high standards, and feedback like this is always encouraging.
We look forward to welcoming you back again in the future.
Kind regards
Victor Fernando
Customer Relations Manager
Excellent service from British Airport Transfers!
My ride to the airport cancelled last minute and I had to find an alternative when I came across British Airport Transfers. Rajeevan was very kind and extremely helpful in assisting us with our booking. The entire process was smooth and quick, making everything completely hassle-free. Highly recommend their service for anyone looking for reliable and efficient airport transfers.
31 janvier 2026
Avis spontané
Réponse de British Airport-transfers
Dear Thenu
Thank you for taking the time to leave such a kind review — we truly appreciate it.
Your support means a great deal to us, and it’s always encouraging for our team to receive positive feedback. We look forward to assisting you again whenever you need airport transport in the future.
Kind regards,
Victor Fernando
Customer Relations Manager
Amazing 5* service
Amazing 5* service! Raj was great help in finding me the perfect transport for a great price. Would use them again and again!
6 février 2026
Avis spontané
Réponse de British Airport-transfers
Dear Mehta
Thank you very much for your review — it’s greatly appreciated.
We’re grateful for your support and for choosing British Airport Transfers. Feedback like this means a lot to our team, and we look forward to assisting you again in the future.
Kind regards,
Victor Fernando
Customer Relations Manager
Amazing customer service with a…
Amazing customer service with a professional and attentive approach to customer needs.
12 janvier 2026
Avis spontané
Réponse de British Airport-transfers
Dear Dha
We thank you so much for taking your valuable time to rate and review our airport transfer services.
Looking forward to serving you again in the near future.
Warmest regards
Victor Fernando
Customer Relations Manager
I had a great experience with this taxi…
I had a great experience with this taxi company. Booking was easy, the driver arrived right on time, and the car was spotless. The driver was professional, polite, and drove safely, which made the trip really comfortable. The price was fair and transparent. This is easily one of the most reliable taxi services I’ve used—will be recommending to friends and family!
2 février 2026
Avis spontané
Réponse de British Airport-transfers
Dear Rajesh
We thank you so much for taking your valuable time to rate and write a review about our services.
Warmest regards
Victor Fernando
Customer Relations Manager
Excellent service from start to finish
Excellent service from start to finish. Very easy to book on their website, good price and received a confirmation email immediately. Received a further text nearer the journey time with all the drivers details, then a text from the driver to let me know he was on his way. Turned up on the right side of early, helpful and helped with luggage both ends. Excellent, safe driver. I will definitely use them again.
1 avril 2025
Avis spontané
Réponse de British Airport-transfers
Dear Katie
Thank you very much for your kind review.
We truly appreciate you choosing British Airport Transfers and taking the time to share your feedback. Your support means a great deal to our team, and we look forward to assisting you again in the future.
Kind regards,
British Airport Transfers
AVOID AT ALL COSTS
AVOID AT ALL COSTS! Absolutely terrible unprofessional and disrespectful people. We had to wait for them to turn up for almost an hour at the busiest airport with sick baby little child and 4 suitcases. Because our flight was delayed for 30 mins they decided not to meet us despite 1h of waiting time was included in their price. Not even a word of apology just offered us to wait or find another taxi by ourselves. Absolute joke!
29 septembre 2024
Avis spontané
Réponse de British Airport-transfers
Dear Tatz
We’re sorry to read this, however we believe this review may relate to a different company, as the details described do not match our booking records or operating procedures.
British Airport Transfers provides pre-booked services only, and we always encourage customers to contact us directly if there are any concerns so we can investigate and assist promptly.
If you believe this review has been posted in error, we would be grateful if you could check the company name and update it accordingly. Alternatively, please contact us directly with your booking details so we can look into this further.
Kind regards,
British Airport Transfers
disgraceful customer service, illegitimate over-charging
i booked by entering an address into their website, the website autofilled one option, and then when i was in the car and the driver started deviating from what i knew to be the route, i asked if there was traffic and he said no and i queried the destination. their map had given the wrong destination, i gave the right one and the driver finally changed direction and went there. before i'd even unpacked, their office had charged a huge extra sum to my credit card. i followed up several times, sent screenshots etc and they refused to acknowledge their error at all. the credit card company fortunately realised that it was THEIR error and refunded me, but they were an absolute disgrace handling this and i'd warn everyone to avoid them completely.
20 août 2024
Avis spontané
Réponse de British Airport-transfers
Dear Nick
We’re sorry to see this review, however the situation described does not appear to relate to British Airport Transfers.
Our service operates on a pre-booked, pre-paid basis through our official website, and we do not have access to customers’ credit card details or apply additional charges in the way outlined. For this reason, we believe this may have been posted against the wrong company, as there are similarly named services operating in the market.
If this has been added in error, we would be grateful if you could review and amend it accordingly. Should you believe the booking was with us, please contact our team directly with your booking reference so we can investigate promptly.
Kind regards,
British Airport Transfers
Faultless
I can’t believe how low the average is on here, based on our experience.
We booked a transfer from Gatwick to Heathrow on Sunday 11 August. We were given the details for our driver, Ali, the day before. Ali sent us a message advising of his ETA. He arrived early and called us but we weren’t ready so he waited.
He was so polite and helpful and - most importantly - a great, sensible driver.
We will certainly use British Airports Transfers in the future and I hope we’re lucky enough to get Ali again.
11 août 2024
Avis spontané
Réponse de British Airport-transfers
Dear Joe
Thank you so much for your kind words — we really appreciate you taking the time to share your experience.
It means a great deal to our team to receive feedback like this, and we’re very grateful for your support. We look forward to welcoming you again on a future journey.
Kind regards,
British Airport Transfers
Réponse de British Airport-transfers
Dear Vaibhav
We are committed to maintaining high professional standards and take genuine customer feedback seriously. However, we are unable to locate any booking or verified interaction that corresponds with this review.
British Airport Transfers operates exclusively on a pre-booked basis, and all journeys are recorded within our system. If this relates to an actual booking, we kindly ask that you contact us directly with your booking reference so we can investigate properly.
Kind regards,
British Airport Transfers
Great service; Never let us down.
We've been using British Airport Transfers for over ten years and they've always been extremely reliable and professional. Polite and kind drivers, good communication with emails and texts about driver and pick-up, and have never let us down.
18 octobre 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.