Odered our panels 8th march and was a very fast turn around ! Delivered 19th march... comunicated well thru messenger which got reply straight away and you can watch your delivery thru tracking let... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Panels are really good quality and so much cheaper than getting from DIY stores. Arrived in 10 days. Arrived on day that we were told. Tracking information was helpful and delivery driver phoned w... Voir plus
L'entreprise a répondu
Late with delivery, wrong colour from image on website and all panels chipped and damaged with no external damage to package. Don’t reply to emails. Still not replying to emails took 2 weeks to repl... Voir plus
L'entreprise a répondu
My delivery was due Sunday 15 march 2026, the delivery man turned up an then said my order wasn’t in the van, since then my order status has been changed to delivered, I’ve had no communication from B... Voir plus
L'entreprise a répondu
3,8
Bien
6 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Quality very good Price excellent Would…
Quality very good Price excellent Would recommend this product
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Yvonne,
We're happy to hear you find the quality very good and the price excellent! We appreciate your recommendation of the product!
This is my second purchase of the…
This is my second purchase of the acoustic wall panels. The quality and price is exceptional and the speed of delivery impressive. We are converting a minibus into a campervan and using them on the ceiling. Easy to install and look great as well as working as an additional layer of insulation. Highly recommend the product and the company.
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Sanann,
We're happy to hear that you are satisfied with the quality, price, and fast delivery of our acoustic wall panels. It's great to know they're easy to install, look good in your campervan conversion, and provide extra insulation. Thank you for recommending our product and company!
Just had my order delivered as…
Just had my order delivered as expected . Friendly delivery team and the tracking app is a great touch. No complaints recommending to anyone
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Tony Mee,
We're happy to hear your order was delivered as expected! It's great to know you found our delivery team friendly and the tracking app helpful. We appreciate your recommendation!
Good delivery that can be tracked
Good delivery that can be tracked. Good fair price and decent quality
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Adam Bloor,
We're delighted the delivery was trackable, the price was fair, and the quality was decent. We appreciate your positive feedback very much!
From delivery to installation all…
From delivery to installation all perfect!!
9 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Laura Martin,
We're happy to hear that everything from delivery to installation was perfect! We appreciate your positive feedback very much.
Réponse : Britishhomesdirect
Consumer,
We're delighted that you received your good quality item in a timely manner! We appreciate your positive feedback very much.
Great customer services and great price
Great customer services and great price
16 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Emma ,
We appreciate your positive feedback regarding our customer service and prices. We are happy you had a great experience with us.
Réponse : Britishhomesdirect
Hi Elaine sorry to hear you are having trouble making contact. If you could please add your BHD number so a member of the team can contact you .
Kind regards
BHD
Highly recommend
Excellent service. Great quality panels and quick delivery. Ive ordered from other places before and paid a lot more and the quality is just the same. Would definitely recommend 👌
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Helen Kirwan,
We're happy to hear you received excellent service, quick delivery, and great quality panels! It's great to know our quality is the same as other more expensive options. We appreciate your recommendation.
Order incomplete on delivery
Order incomplete on delivery, tried to contact company via email with no response, no contact telephone number listed !! Very disappointed.
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Hi Brenda sorry to hear your delivery is incomplete, a member of the team will be in touch to discuss this with you
Kind regards
BHD
Lovely and helpful receptionist
Lovely and helpful receptionist, took the time to advise on what’s best, great experience and will return
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Craig Wright,
We're so happy to hear that our receptionist was helpful and provided great advice. We appreciate your feedback and look forward to your return!
Friendly and willing to help with any…
Friendly and willing to help with any questions I had
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Kiebob Beaton,
We appreciate you mentioning our friendly team and their willingness to assist you. We are so glad that we could help with your questions!
Ordered 5 panels when coming to pay it…
Ordered 5 panels when coming to pay it had reduced the amount to 3 panels which I wasn’t aware of, I then sent numerous emails asking for an update as I require 5 panels and I still haven’t not received a response.
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Rade Brooks,
We regret that your order was changed and that we haven't responded to your emails. We're looking into the panel order and the lack of communication. Thanks for the feedback.
Unable to make contact
I accidentally placed a duplicate order. I have tried to contact the company via email twice and attempted many phone calls,to cancel one of the orders, I received a standard response to one email. On the phone it is an automated service which directs you to a mail box which is full, therefore does not allow you to leave messages. i have not be successful in cancelling the duplicate order and delivery is expected on Tuesday.
19 mars 2026
Réponse : Britishhomesdirect
Hi Linda a member of the team has tried contacting you regarding this, i can confirm the duplicate order has been cancelled
Kind regards
BHD
Good quality panels with delivery after…
Good quality panels with delivery after 1 week.
18 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Rahman,
We're happy to hear that you received good quality panels with timely delivery. Thank you for your positive feedback!
Wonderful products was a very good…
Wonderful products was a very good price, great customer communication and fast delivery would definitely use again and recommend
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
adam mansfield,
We're happy to hear you found our products wonderful and well-priced. It's great to know you appreciated our communication and fast delivery. We appreciate your recommendation!
Really good quality product
Really good quality product, fast delivery service would highly recommend
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Shaun,
We're so happy to hear you received a really good quality product and fast delivery service! We appreciate your recommendation!
Just received the bathroom panels…
Just received the bathroom panels really Happy with the quality and price delivery guy was great kept us up to date all the way
18 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Graham,
We're happy to hear that you are pleased with the quality and price of the bathroom panels you received. It's great to know the delivery person kept you informed.
Good communication and product arrived…
Good communication and product arrived within a week or ordering. Lovely, polite delivery driver a bonus!
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
KAYLEIGH BROWN,
We're happy to hear about the good communication and that the product arrived quickly! It's great to know you had a lovely delivery experience.
AVOID this company
AVOID this company. I paid £27 delivery (Twenty Seven!) pounds for some slat wall panelling (product of course was on top of this) and nearly 2 weeks from the order now and no product, no communication from the compnay despte several emails. I have now been advised by Barclays to raise a claim. SCAM. AVOID.
20 mars 2026
Avis spontané
Réponse : Britishhomesdirect
Hi Brett we advise 7b to 10 working days for delivery. We have looked into your account and can see your order is due for delivery on the 22nd of March this is within our time scale
Kind regards
BHD
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