I had an appalling experience with this business. I bought three Samsung adapters and attempted to return them. The seller called me and promised a full refund, providing a return label valid for only... Voir plus
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Lisez les avis des autres
Amazing quality! Crystal clear, easy to install, no bubbles, and very responsive to touch. It fits perfectly and offers great protection without affecting the screen quality. Couldn’t be happier with... Voir plus
L'entreprise a répondu
I had a great experience with Hugh at British Modules. He resolved my issue with my charging cable quickly and provided excellent customer service throughout the whole process. Hugh arranged for... Voir plus
L'entreprise a répondu
I purchased a hybrid glass &fusion screen protector for my iPhone 13pro max. It arrived quickly and in good shape. The company provide comprehensive videos for installing each type of screen protecto... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'accessoires pour téléphones mobiles
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Grossiste en accessoires électroniques
Écrit par l'entreprise
We started from humble beginnings, selling small items at college and university halls. We quickly learned the importance of obtaining quality products at discounted prices and passing the savings on to our customers. We also realized the significance of providing excellent customer service, utilizing online messaging tools on top e-commerce marketplace platforms and social networking websites to truly engage with our customers. By using these channels, we were able to establish meaningful and long-lasting relationships. Today, British Modules is one of the most trusted suppliers in the UK. We source all of our products from reputable and authorized manufacturers and distributors, and we rigorously test and approve each product to ensure that it meets our high standards. We make sure that none of our products make false claims and that they perform exactly as advertised. Our ability to source gadgets and mobile accessories worldwide and our reputation in the authorized distributor network are what give BritishModules.co.uk a competitive edge. We cater to businesses of all sizes, offering wholesale prices with no minimum order requirements to small traders, merchants, retailers, and even large wholesalers. In addition to wholesale, we are now partnering with leading brands and manufacturers to distribute their products in an efficient and professional manner throughout Europe and the United Kingdom.
Coordonnées de contact
23 Darwin House, Kingsgate, HA9 9AX, Wembley , Royaume-Uni
- 02089045795
- CustomerServices@BritishModules.com
- britishmodules.com
4,4
Excellent
352 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Extremely poor quality
**Extremely poor quality – not fit for purpose**
I rarely leave negative reviews, but this product genuinely deserves one.
The packaging is very basic and underwhelming. It arrived in an envelope containing a single sheet of A4 instruction paper, one wet wipe, and two paper inserts. One of these is a 10% discount voucher, which is unlikely to be useful given the quality of the product, and the other is a QR code directing customers to Trustpilot.
I applied the screen protector exactly as instructed, taking plenty of time and ensuring the screen was properly cleaned beforehand. Despite this, the end result was extremely poor. The number of air bubbles is excessive and they simply cannot be removed, no matter how carefully the protector is applied.
There is also a clearly visible line running straight down the centre of the screen which remains permanently in place. On top of this, the edges do not adhere properly to the screen, leaving it looking unfinished and poorly fitted.
Once applied, the protector makes the device look worse rather than better, which completely defeats its purpose. A screen protector should be simple to apply and sit cleanly on the screen — this does neither.
I would not recommend this product to anyone. There are undoubtedly far better options available, and I will be replacing this immediately.
27 décembre 2025
Avis spontané
Réponse de British Modules
We want to sincerely express our apologies for the unfortunate situation you've encountered and encourage you to give us another chance. To affirm our dedication to your satisfaction, we would like to offer you a gift card and a discount on future purchases. We truly hope that your next visit will bring you joy, and that we can regain your trust.
All just great from start to finish and…
All just great from start to finish and the the product itself!
1 novembre 2025
Réponse de British Modules
Dear customer,
We thank you for your review! To show our appreciation for your encouraging feedback, we have issued you a gift card. Feel free to use it for shopping at our store. We are thankful for supportive and genuine customers like you.
Réponse de British Modules
Hi,
Thank you for your feedback! To show our appreciation for your considerate review, we have sent you a gift card. You are more than welcome to use it for shopping at our store. We truly value kind-hearted and genuine customers like you.
Great quality cable
As advertised/ love the flexibility of cable- less chance of splitting hopefully.Delivery schedule met.
20 novembre 2025
Réponse de British Modules
Hey,
Thank you for sharing your review! As an expression of our gratitude for your lovely words, we’ve sent you a gift card. Please feel free to use it for purchases at our store. We genuinely appreciate thoughtful customers like you.
Worked for about 5 minutes then just…
Worked for about 5 minutes then just stopped charging absolute waste of money
25 novembre 2025
Réponse de British Modules
We humbly apologize for the unfortunate experience you faced and would love the opportunity to make it right by inviting you back. To reflect our commitment to your satisfaction, we’re pleased to offer you a gift card together with a discount for future purchases. We keenly hope that on your return, you’ll be positively surprised and that we can restore your faith in us.
Loved my charging unit.
4th time ordering from you, all excellent quality, brilliant communication, fast delivery, thanks
13 novembre 2025
Réponse de British Modules
Hi,
Thanks for your review! As a gesture of gratitude for your kind words, we’ve sent you a gift card. You are welcome to use it for any purchase in our store. We truly appreciate kind-hearted customers who take time to support us.
Réponse de British Modules
Hello,
Thank you for your thoughts! As a gesture of our appreciation for your positive review, we’ve sent you a gift card. Feel free to redeem it at our store. We sincerely value customers who offer honest and kind words.
Great product
Product is great. The screen protector/privacy screen is perfect. Easy to install and as long as you follow the instructions, it works great. Was a bit worried about some of the bubbles but as the instructions said, these would disappear within a day. Good price and unlike a lot of other privacy screens, the finger print still works perfectly.
27 octobre 2025
Réponse de British Modules
Hi,
We are grateful for your review! As a small token of our appreciation for your encouraging words, we have provided you a gift card. Please feel free to use it for shopping in our store. We deeply appreciate sincere customers like you.
When the delivery was late staff got…
When the delivery was late staff got onto it quickly and goods were delivered
27 octobre 2025
Réponse de British Modules
Hi there,
Many thanks for your review! As a way to show our gratitude for your kind feedback, we have sent you a gift card. We invite you to use it for purchases from our store. We truly value the support of genuine customers like yourself.
Réponse de British Modules
Thank you for your considerate review! As a gesture of our gratitude, we have sent you a gift card. You are welcome to use it for a purchase at our store. We truly appreciate our sincere and kind customers who take the time to provide us with positive feedback.
Amazing product just as I expected
Amazing product just as I expected. Free delivery is another win. Although it took longer than I thought, it did arrive in perfect condition. Absolutely will buy again
23 septembre 2025
Réponse de British Modules
We appreciate your thoughtful review! As a token of our gratitude, we have issued you a gift card. Feel free to apply it toward any purchase in our store. Our genuine and kind customers, like you, who leave positive feedback, are truly valued.
Don't call me please
there was no screen wipe. They did not provide wipe but provide a lot of messages, phone calls, Whatsapp calls. I changed review, please, stop texting me
24 octobre 2025
Réponse de British Modules
Thank you for your kind review! To show our appreciation, we have sent you a gift card. You are invited to use it for shopping in our store. We genuinely value our considerate customers who take the time to offer us positive feedback.
Excellent customer service.
This company uses the very latest technology to create the best screen protector I've used. I'll definitely use again.
6 novembre 2025
Avis spontané
Réponse de British Modules
Thank you very much for your generous assessment! We sincerely appreciate your thoughtful praise.
The parcel went to the wrong address…
The parcel went to the wrong address and I wasn’t able to retrieve it.
22 octobre 2025
Réponse de British Modules
You have entered the wrong address at the checkout; this is your mistake and not ours nor the shipping courier's! Instead of asking us nicely to try and help, you have decided to come to Trustpilot and tarnish our reputation.
Order not recived/bad customer service
I didn't receive the item I ordered, and when I emailed them they gave me a generic response without explaining why I hadn't received the item in the mail after waiting 25 days for delivery. Unbelievable Poor customer service and slow delivery
24 octobre 2025
Avis spontané
Réponse de British Modules
We extend our heartfelt apologies for the unsatisfactory experience you endured and wish to make reparations by inviting you to give us another chance. As a token of our dedication to your satisfaction, we are pleased to offer you a gift card and a discount for your future purchases. We truly hope that your next visit will exceed your expectations and help us regain your trust.
Arrival time on site for my profuct was…
Arrival time on site for my profuct was up to 5 days but still waiting (almost 16 days and keep going!)
9 octobre 2025
Réponse de British Modules
We are truly sorry for the disappointing experience you had and would like to extend an invitation for you to give us another opportunity. To showcase our commitment to your satisfaction, we are happy to offer you a gift card along with a discount on subsequent purchases. We sincerely hope that during your return, you will be pleasantly surprised, enabling us to restore your confidence in our services.
Réponse de British Modules
Thank you for your sincere review! As a sign of our gratitude, we’ve sent you a gift card. Please feel free to redeem it with any purchase at our store. We truly cherish our loyal customers who leave us such positive feedback.
Responsive & resolved issue
There was an issue with the item I received and the team were responsive and sent a replacement item when requested. The replacement item works fine.
6 octobre 2025
Réponse de British Modules
We are grateful for your thoughtful review! As a small token of our appreciation, we have sent you a gift card. You’re welcome to use it when making a purchase at our store. We really value our kind customers who take the time to share positive feedback.
Réponse de British Modules
We thank you for your thoughtful review! As a gesture of our gratitude, you will find a gift card enclosed. You are encouraged to use it for purchases in our store. We sincerely treasure our loyal customers who provide us with positive feedback.
Excellent all round.
1 octobre 2025
Réponse de British Modules
Thank you for the thoughtful review! As a way to show our appreciation, we've sent you a gift card. Please feel free to utilize it for your purchases at our store. We genuinely value the kindness and positivity from our valued customers.
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