BRONZE SNAKE Avis 

314
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just LOVE this brand. My love interest started with the girl with beautiful brown hair, sorry Lady dunno your name. But she started showcasing the clothes when she pops into work each day. THIS old... Voir plus

Noté 5 sur 5 étoiles

I have ordered 5 times now from bronze snake. Every piece is fantastic quality, delivery has been smooth, returns for size change have been simple and seamless. The customer service is exceptional. Ac... Voir plus

Noté 5 sur 5 étoiles

Went to the Fitzroy store for the 1st time on my holidays while visiting my daughter in Melbourne. The staff were really lovely and very helpful. Being a mature client and Bronze Snake is a trend... Voir plus

Noté 5 sur 5 étoiles

Alright, diving deeper into why Bronze Snake Shop is a total winner: First off, the trends? Always on point. They've got that knack for stocking exactly what you're looking for, often before yo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 33117528926

  1. Magasin de vêtements

Écrit par l'entreprise

In 2006, from a small store in Fitzroy, Melbourne, Bronze Snake was born. The desire was to create minimalistic silhouettes using high quality materials. Now with fans worldwide, Bronze Snake drops new styles weekly.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(314)

106 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A must have in your wardrobe!

I have purchased from bronze snake a couple of times and have found them to be fantastic! Beautiful clothing, fabulous materials and fast delivery. I had great service too when I needed to exchange my garment for a another size, all too easy and again quick delivery. Highly recommend.

11 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Charges £13 for every UK return

The dress I ordered was a completely different colour to how it appeared online. When I tried to return it I was charged £13 for a Royal Mail label which is fraudulently high. Bronze snake should be required to state that returns are expensive. Avoid this retailer.

1 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Am from Newcastle and popped into the…

Am from Newcastle and popped into the store in Melbourne. Have been buying from Bronze Snake online for a while now but going into the actual store was something else! The staff are Amazing!! Super friendly and very helpful.

9 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I love your clothes and I am obsessed…

I love your clothes and I am obsessed with the reels you post, I would only suggest that in you reels the models say what size they are wearing as I am an 8 and bought a s/m but it was not as oversized as I would have liked but I still looooove it. I also would have ordered a size up in the jacket but I am obsessed with everything that I have purchased and will be shopping plenty more 🤗

30 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

cheap fabric, not worth

verrrrry cheaply made clothes. designs are cute but thin and poor quality material. thank god i got items on sale but i still wish i could return it.

26 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I love this company

I love this company ! I look at their website every day! I have ordered one sweater, which is and will continue to be a wardrobe staple—looking to get another as soon as they are back in stock !

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

online shopping

I live in regional victoria the online shopping experince was so easy, Delivery was quick - Bronze Snake is one of my go to shops now for range of clothes

29 septembre 2025
Avis spontané
Noté 3 sur 5 étoiles

love the designs but bad quality.

I really love the style and designs from bronze snake and have been following them for a while so when I saw they were having a sale I jumped at the opportunity. My clothes arrived yesterday and I was pretty disappointed by the quality. I love the styles still but I’m very relieved that I didn’t pay full price. Also one of my items arrived with a different brand name on it, called “Thanne”. It’s a bit fishy and seems like everything is from China.

20 octobre 2025
Avis spontané
Noté 3 sur 5 étoiles

Could have some improvements

Great service, the design is nice but could have been made better. Elastic waist pants and no shape just makes it look a little bit cheap. The material is super see-through. I would rather pay a little bit more and have better quality.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

My daughter and I were so impressed by…

My daughter and I were so impressed by the level of service from both the beautiful Isabella’s today. They greeted us with a friendly welcome, offered helpful suggestions without being pushy, and made sure we left completely satisfied. They couldn’t do enough for us. Their attention to detail and genuine care really stood out. We purchased some beautiful outfits, and we’ll definitely be coming back. Thank you both. 😊

17 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible quality for the price point

Terrible quality for the price point. Pants are see through, not lined. Won’t purchase again

16 octobre 2025
Avis spontané
Logo de BRONZE SNAKE

Réponse de BRONZE SNAKE

Hey Jess, sorry to hear this, would love to help hear a little more.
If you could please email your order number to dave@bronzesnake.com and I can look into this more for you.
Thanks so much.

Noté 1 sur 5 étoiles

DO NOT EXPECT A REFUND

DO NOT EXPECT A REFUND. Their refund/exchange policy is impossible to navigate and extremely misleading. $15 for a postal sticker that you have to print out yourself. I was told I would get a refund and got store credit. Useless as I never want to deal with these people again. Not unreasonable to expect a refund when buying online. Absolute rubbish.

8 octobre 2025
Avis spontané
Logo de BRONZE SNAKE

Réponse de BRONZE SNAKE

Hey Elsie. We definitely do refunds. I am not sure why you may have got a gift card instead of a refund, but really easy fix on my end, just need the order number, please email it to dave@bronzesnake.com.
Once again so sorry for the confusion.
Thanks so much.

Noté 3 sur 5 étoiles

The “Tasi Set” is great, but maybe not in every colour!

The “Tasi Set” is so nice in black! Thick but super soft material—love!!! (Only downside of the black / all of them is that whatever size you order, that’s what you are getting in both the top and bottom—no “custom” set sizing—but with how nice the quality of material was in the black, I could put that one-size-fits-most sizing to the side because it was so nice).

The reason why I took 2 stars off though is because of the inconsistency of material with the different colour offered. I bought both Black and Chocolate for my order and the chocolate was significantly of lesser quality—was a scratchy material and definitely thinner which unfortunately meant that it would need to be ironed before wearing too (black you could pull out of your hamper and would good to wear).
And the another star off for only a 30 day window for returns. (I bought these sets for an oversees trip and by the time I got back I lost my opportunity to return the chocolate set).

Also might be user-error, but I thought it was sorta weird I couldn’t write a review on their website and had to go 3rd party. No stars removed for that, just an observation from this tech-illiterate.

1 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great products

Great brand. Fair prices in comparison. They cut things differently, use different fabrics and keep the designs simple. There are great videos and pics of everything so you know what you’re buying. Third order, will be more. Cheers!

7 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

My absolute favourite clothing store😍🔥

My absolute favourite clothing store! The quality of their clothes is amazing and the prices are so reasonable. They have some beautiful pieces that you wouldn’t find in your typical fast fashion brands. I can’t recommend this place enough. Both of their closest stores to me are a little bit out of my way, but I will always make the drive because it’s so worth it!

14 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Pamela Knit

Gorgeous item and quick service not hideously expensive . Very generous sizing I’m normally a 12/ got sm/m could have easily got xsml/sl… great to wear with lots of compliments

25 septembre 2025
Avis spontané

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