Browne Trading Company Avis 1 684

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 2 sur 5 étoiles

"Super fresh Nantucket bay scallops!" No, not really. Despite currently being in-season, Browne is selling scallops that were frozen over a year ago! (harvested 11/4/22, frozen 11/5/22, shipped 12/5/2... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again, BTC excelled in on-line service, flawless delivery, and product quality. In my experience, fresh fish not procured locally is a risky undertaking, but I never worry with BTC and won't buy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great price to value purchase. Good luck finding quality seafood like this elsewhere. Consistently. Excellent packaging and shipping. 100% accuracy-order after order. I'm 2000 miles from Portlan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great selection of seafood. Appreciate that they reached out regarding shipping and their experience with delays so I could make sure the gift I sent wasn't delayed. My sister was very happy with th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. Transformation du poisson
  3. Producteur de produits alimentaires
  4. Marché aux poissons et fruits de mer
  5. Mareyeur

À propos de Browne Trading Company

Écrit par l'entreprise

Shop Online
About Us
Recipes
Wholesale

About Browne Trading Company

Browne Trading Company is the premier supplier of fine caviar, fresh seafood, shellfish, and smoked seafood to both Michelin restaurants and home kitchens across the U.S.

Our Goal

From sourcing to packing to shipping, we pride ourselves on having the highest quality seafood, caviar, and smoked fish that is traceable and transparent, ensuring our customers that they are receiving authentically fresh seafood when it comes to species, origin, and ingredients.

When it comes to fresh fish, Browne Trading has the best. Given that Browne pays a premium to top fishermen and distributors, we ensure our Michelin chefs and home gourmands alike receive the freshest fish, shellfish, and ethically sourced seafood. We source local Maine favorites like uni, bluefin tuna, oysters, and fresh lobster meat. From afar, we carry coveted carabinero prawns, wild Portuguese specialties, and sustainably farmed Veta la Palma fish.

Browne Trading proudly crafts small-batch smoked seafood at our Portland location. Our boutique smoke house cures, brines, smokes, slices, and packages our smoked salmon, scallops, sturgeon, and more using a cold smoke method.

When it comes to caviar, Browne Trading is the only company in the US that co-brands with caviar partner farms. We work closely with sturgeon farms in Belgium, Italy, Israel, China, and the U.S.A. to ensure transparent sourcing and the highest quality.

Order seafood online for next day delivery.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Disappointed

Here is my email after receiving my order:
Very disappointed with this order. The crab claws were slightly freezer burnt. The lobster is labeled "best by Feb 5, 2024. My order arrived Feb 7th. Haven't got to the crab or scallops but am hoping for the best.

Here is the response:
Thanks for reaching out. The crab claws are super frozen so the quality should be perfectly fine - their moisture tends to have some freezer burn.
You're missing the hokkaido scallops and the jonah crabmeat? Sometimes the frozen products can stick together or be hidden under packaging. Let me know if they are missing and I can reship them next week.
Rachel Michiko Lapp
eCommerce + Marketing Manager

Apparently sell buy dates mean nothing.
You be the judge to decide if you want to buy from this company.

7 février 2024
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Réponse de Browne Trading Company

Hi there, thanks for sharing about your experience! So sorry the claws weren't up to your expectations but we hope you enjoy the other products on your order.

Noté 5 sur 5 étoiles

Great experience…

Fantastic product-easy purchase and shipping. It was a gift for friends who were amazed by the smoked fish. Since we are local that’s no surprise!

5 février 2024
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Réponse de Browne Trading Company

Thank you so much for sharing BTC with your loved ones! We appreciate your kind words so much!

Noté 5 sur 5 étoiles

BTC comes through again!

Once again, BTC excelled in on-line service, flawless delivery, and product quality. In my experience, fresh fish not procured locally is a risky undertaking, but I never worry with BTC and won't buy from anyone else. This latest order included black cod filets, which were so fresh that, upon opening the wonderful plastic flat tray they were packaged in, I discovered no odor at all -- like the fish had just been caught. Impossible, but BTC does it!

22 janvier 2024
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Réponse de Browne Trading Company

Thanks for the kind review :) Black cod is so underrated. Delicious in so many ways.

Noté 5 sur 5 étoiles

Delicious always super fresh

Delicious always super fresh. Highly recommend

29 janvier 2024
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Réponse de Browne Trading Company

Thank you for the 5 star review! We appreciate you taking the time.

Noté 5 sur 5 étoiles

Good product

Good product. Good service. One of our many takeaways from spending time in Portland was being introduced to Brownes thank you

23 janvier 2024
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Réponse de Browne Trading Company

Thanks, Janine! We appreciate you taking the time to write this review.

Noté 5 sur 5 étoiles

The order arrived on time and the fish…

The order arrived on time and the fish was fresh. Had some sushi that evening, and it was just as good as going to a top restaurant.

18 janvier 2024
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Réponse de Browne Trading Company

Thank you for the kind words! Sushi fish at home sounds like a treat.

Noté 5 sur 5 étoiles

Thank you

Thank you. Looking forward to doing more business. Fast delivery Great product.

19 janvier 2024
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Réponse de Browne Trading Company

Thank you for the kind words, Allen. Glad we could deliver.

Noté 5 sur 5 étoiles

I received no shipping information.

I originally criticized the lack of shipping info. My error as the delivery date was different from my recollection. Everything in the shipment was excellent as always!

18 janvier 2024
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Réponse de Browne Trading Company

Hi Burton, UPS should have sent you tracking information on 1/30 for your requested 1/31 delivery date. This review was made before then.

Noté 5 sur 5 étoiles

Customer service

Customer service. Rachel Lapp is wonderful.
Always great seafood love the Oishi shrimp. Jonah Crab was a little disappointing, too fibrous and stringy
You promptly reply after orders are placed and everything ships as scheduled.
You are the best place for this coastal person to get fresh seafood while stuck in the mountains.

17 janvier 2024
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Réponse de Browne Trading Company

Wow! A personal shout out. Thank you so much for the kind words and for taking the time to write this.

Noté 5 sur 5 étoiles

There is simply not a better source for…

There is simply not a better source for fresh fish etc. - We have been purchasing from BT for a number of years - products always arrive fresh and packaged well. Over the years we have also purchased from other sources - but no longer do so as none compare to BT.

9 janvier 2024
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Réponse de Browne Trading Company

Thank you so much, Eric! We're so happy to have you as a repeat customer.

Noté 5 sur 5 étoiles

Everything!

Everything. Absolutely, everything. Including the birthday card. I just wish that I could afford to buy more and more and more. Every once in a while, my husband and I visit Maine which begins with flying into Portland. Do you allow visitors?

11 janvier 2024
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Réponse de Browne Trading Company

Thank you so much, Sherry! The Snake River is a wonderful treat. We have a brick and mortar location in Portland on Commercial Street - Browne Trading Gourmet Market!

Noté 2 sur 5 étoiles
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Réponse de Browne Trading Company

Hi Lucia - so sorry your items thawed in transit! We'd be happy to help you with a discount on a future order in recompense. Just email customerservice@brownetrading.com if you'd like this option. Thank you!

Noté 4 sur 5 étoiles

About half of the oysters were so big I…

About half of the oysters were so big I struggled to open them.. the packaging is stellar. They arrived on time. I would have preferred they were smaller. That being said, they tasted really good.. very briny..

8 janvier 2024
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Réponse de Browne Trading Company

Hi Pepper - the Belons can be tricky for sure! We're glad you were able to enjoy them.

Noté 3 sur 5 étoiles

Delayed Delivery

I was concerned that the order was packed on 1/16 and did not arrive until 1/19.

15 janvier 2024
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Réponse de Browne Trading Company

Hi there - so sorry your order was delayed in transit! We'd be happy to refund or reship your order so you can still enjoy the product. Just email us at customerservice@brownetrading.com to coordinate. Thank you!

Noté 2 sur 5 étoiles

Some of the food that was delivered was…

Some of the food that was delivered was not fresh.

11 janvier 2024
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Réponse de Browne Trading Company

Hi Jorge - I am so sorry to hear you weren't satisfied with your order! We would love to make it right. Feel free to send an email to customerservice@brownetrading.com to redeem. Thanks!

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