Said they would deliver between certain times and came within the time frame, excellent grass and really good condition, friendly delivery driver too, thank you so much!
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Lisez les avis des autres
Blown away by the fantastic professional service Brunswick turf delivered . From my initial phone call , they went out of their way to supply and lay turf . The lads were friendly , extremely tidy an... Voir plus
How amazing was it to find a wonderful business with fantastic customer service. From a tentative enquiry Jan quickly called me after a simple request and within a few days Jan arranged 90sq m... Voir plus
Used the wrong card at payment, Janis was super helpful and managed to sort it out in no time - issuing a refund and waiting for my new payment to come through, with no questions or problems.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de gazon
- aussi dans
- Fournisseur de granulats
- Fournisseur de terre végétale
- Jardinerie
- Magasin de bois
- Magasin de matériel pour clôtures
Écrit par l'entreprise
Newcastle suppliers of turf, high quality topsoil, sleepers, fencing materials for trade and home and garden, in Newcastle, Gateshead, Cramlington, Ponteland, Gosforth, Northumberland, and the North East! Turf cut daily, delivered fresh. Delivery and collection available from sameday in Brunswick Industrial Estate near Newcastle Airport! Open to the public and trade! North East based! Fast Delivery! In-store pickup available 6 days a week - Monday to Saturday!
Coordonnées de contact
Unit 2, Brunswick Industrial Estate, NE13 7BA, Newcastle upon Tyne, Royaume-Uni
- 07702 037155
- brunswickturf.co.uk
4,8
Excellent
216 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have been waiting for my order for 2…
I have been waiting for my order for 2 weeks now. I can't seem to contact them too.
7 février 2025
Avis spontané
Réponse de Brunswick Turf
Thank you for your review, which we were very sorry to hear about.
Please can you provide your order number as all orders are usually delivered or collected within a 24 hour period.
We don't have a record of you making any order with ourselves. We believe you may have mistaken us with another firm.
If your order has been unfortunately delayed we sincerely apologise for this, but are unable to trace your order.
We look forward to hearing from you.
Réponse de Brunswick Turf
Hi Charles
Thank you for taking the time to kindly review our services.
It is pleasing to note that Janice was very helpful in assisting you and we will pass your kind words onto her.
Brilliant service
Brilliant service,placed order and next day was ready for collection,nice man assisted with loading when I arrived,quality timber at very good prices,would highly recommend and will use again,well done Brunswick turf 👏👏👏
5 février 2025
Avis spontané
Very helpful
29 décembre 2024
Full of stones
Full of stones, clumps of turf and is so heavy, sticking together in football size lumps which will not break down. I could have got better by digging my local field. Waste of money.
8 décembre 2024
Avis spontané
Réponse de Brunswick Turf
Hi Nicky
Thank you for taking the time to review our products.
We are very pleased that you are happy with your order and the helpfulness of our staff.
Jan
Brunswick Turf
Excellent Customer Service and Great Quality
Excellent communication both prior to ordering and post order to make sure I got the turf when I wanted. The quality looks great, hopefully it roots in well and stays lush and green
23 octobre 2024
Réponse de Brunswick Turf
Hi Paul
Thank you for taking the time to review your experience with us.
We are so pleased to hear that you are happy with all aspects of our product, service and communication.
Trusting the turf roots as required and that you will enjoy your new lawn.
Regards.
Jan
Brunswick Turf/NE Sawmill
Réponse de Brunswick Turf
Thank you for your great review.
We very pleased to hear that you are happy with our service and product.
First delivery of turf was good but in…
First delivery of turf was good but in the second load many if the rolls were thin and ripped.
10 septembre 2024
Avis spontané
Réponse de Brunswick Turf
Hi Walter.
We are so sorry that you were disappointed with the “second lot of turf” you received.
However, if you had contacted us we would gladly have replaced them for you as we pride ourselves on the quality of our products and services offered.
We trust we can be of assistance to you in the future.
Thank you.
Jan
Brunswick Turf
Réponse de Brunswick Turf
Thank you for taking the time to review our turf and service.
We are very pleased to hear that you were happy with both the product purchased and our service.
Kind Regards
Great turf and fast service discovered…
Great turf and fast service discovered they also sell logs which they delivered next working day fantastic service
7 août 2024
Size no problem
Only needed 1 sq m to patch up some damage to the lawn.
Most suppliers have a minimum supply policy but it was no problem for Brunswick. They cheerfully supplied what I wanted. Good quality at a fair price too. Well satisfied.
22 août 2024
Avis spontané
Réponse de Brunswick Turf
Thank you Christopher for taking the time to review our services and products.
We are so pleased to hear that we. Like assist you with a small amount of turf you required and that you are happy too with the quality and price.
Hoping we can be of assistance to you again in the future.
Réponse de Brunswick Turf
Great to hear that our website and the click and collect worked well for you.
Thank you too, for taking the time to review your experience with the website.
Excellent service and turf
Quick response to order and contacted that day regarding delivery. Delivery was prompts and turf unloaded and tidy while I was unavailable to take delivery,
Decent product, excellent service.
7 août 2024
Great service from the lads.
Nothing was any trouble for the lads in the yard. Very friendly and helpful.
27 juillet 2024
Réponse de Brunswick Turf
Thank you for your kind review.
It is pleasing to note that the lads at the yard were very helpful and offered you a first class service.
We will relay your positive words back to the “lads” and thank you for your valued business.
Helpful and flexible.
I only needed a small amount (15 sq m) of turf so didn’t qualify for delivery. I put my order in over the weekend and got a message on Monday to say I was ready for collection.
Due to a prior commitment, I was initially unable to do Monday but there was no problem changing days. Then my commitment was moved to Tuesday because of the weather and the team were very accommodating in arranging an alternative pickup.
All in all a friendly and helpful team. The turf seems to be a good quality too.
29 juin 2024
Réponse de Brunswick Turf
Hi Hugh
Thank you for taking the time to review our services and products.
We are pleased to hear that we were able to help in accommodating your needs for your collection and that you were happy with that service provided.
We also feel confident that you will enjoy your new turf and that it is of excellent quality too.
Easy to order on-line picked up the…
Easy to order on-line picked up the following day staff were very friendly and helpful
23 juin 2024
Réponse de Brunswick Turf
Thank you for taking the time to review our online ordering service for “pick up”.
It is pleasing to hear that you were happy with the friendly and happy service provided, which we always pride ourselves on.
Thank you once again.
Réponse de Brunswick Turf
Thank you for kindly submitting a pleasing review.
It is very much appreciated.
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