Btc Markets 

I have a terrible experience with their customer account executive Tomas Slavik based in Germany. Firstly, I was re-directed to their site from a completely different product which they do not offer, which is clearly false advertising. However my initial discussions with Tomas were positive, and I deposited £250. For the first few days we have daily discussions and it was going very well. Then I was struck down with COVID. For the first week Tomas was patient, but when I told him I needed more time to recover before we can re-start our discussions, he would not accept that. He started to accuse me of wasting his time, and calling without appointment (once at 0730 UK time). When I challenged him on his behaviour, he acknowledged he was being disruptive, but made more accusations. I couldn't believe he would subject me to this beheviour whilst I am still trying to recover from COVID. Finally he emailed me to close the account, still accusing me of lacking business sense and being too 'emotional'.

I work for one of the largest investment banks in the world, and I can say that this behaviour towards customers would never be tolerated. I have withdrawn my money and closed my account. Awful experience.

TOTAL fraud of a company. How do you guys called Btc Markets claim to be customer friendly but wnt even return mails or calls. You take people's money and go into thin hair. I dealt with Btc Markets using an agency named BESTrecoveryservice. Link and i got all my funds back

Ich wollte mein Investment von 250€ beenden und verlangte mein Geld zurück. Da ich mich mit dieser Art nicht auskenne habe ich mich auf die Anweisungen des Agenten verlassen. Er faselte etwas von schlechter Verbindung und schlussendlich war das Geld plötzlich weg, weil "ich was Falsches angeklickt habe". Alles nur Betrug!