Bubble Boy Events Avis 

Amazing time with the boys. Zaid was very accommodating and a top guy.

Super fun activity with the lads. Zaid was very helpful.

The process of booking was a little bit confusing hence the 4*
But Terri our coordinator on the day was fantastic she gave my son a lovely party she had really good energy and the kids enjoyed the party so 5* for her x

Completely ruined my fiancé's birthday celebration.

I booked Bubble Boy Events the day before my fiancé's birthday after speaking with the company via WhatsApp. The activity was to take place in a nearby field, which I stated on the booking form. As the field doesn't have its own address, I used the address of the pub approximately 20 metres away for location purposes and also messaged the company on the same WhatsApp conversation to explain this. That message was never acknowledged.

After booking, I received no confirmation of an arrival time, payment instructions, or any other event details. I had to chase the company for this information, but my messages again went unanswered.

Just over an hour before the event was due to begin, I received a call from Laura, who said she was at the pub but that nobody there knew anything about the booking. I explained that the event was in the nearby field, at which point she informed me that the event couldn't go ahead because there was no power supply.

At no point during the booking process was I told that I would need to provide access to electricity. I think it's entirely reasonable to expect a company hiring out inflatable zorb balls to either bring the equipment needed to inflate them or clearly state in advance if the customer is responsible for providing power. Instead, I was told they had assumed there would be power because I'd used the pub's address on the booking form, even though I'd already explained that the event was not at the pub.

Laura told me to call her back if I could find a solution. Thirteen minutes later, still a full hour before the scheduled start time, I called back having arranged one. She didn't answer. I called repeatedly to TWO numbers + sent messages with no response, then drove to the pub to speak to her in person, only to be told she had already left. I continued trying to contact her, but she ignored my calls, despite there still being plenty of time for the event to go ahead.

A couple of hours later, she texted me claiming that I had been told the event was cancelled. That is simply untrue. The last thing she said was to call her back if I found a solution, which I did. She just chose not to answer.

What is most disappointing is the complete lack of accountability. Not only was there no apology for the poor communication leading up to the event, but there was also no acknowledgement that leaving the venue over an hour before the scheduled start time removed any opportunity to resolve a problem that could easily have been avoided with proper planning - & it was, she just failed to uphold her end.

This entire situation was preventable. Had the company communicated properly, confirmed the venue details, or simply made it clear that a power supply was required, none of this would have happened. Instead, my fiancé's birthday celebration was cancelled at the last minute through no fault of our own & we had to disappoint the entire party who had travelled to us for it.

The only somewhat "positive" part of this experience was speaking to another member of staff afterwards, who w agreed that a refund would be given, though it doesn't make up for a ruined birthday celebration or the unnecessary stress caused by such poor organisation and customer service.

Terri hosted our Nerf party and it’s was so much fun.

She was absolutely fabulous!
The kids had an amazing time and we even did an adults nerf round which was hilarious.
She handled all 35 kids which quite frankly is exceptional.

Thank you so much Terri & bubble boy events.

Zaid gave my children incredible experience we will be coming back for our other parties would definitely reccomend

Zaid put on an awesome experience for my friend’s birthday. It was very fun and enjoyable would definitely recommend!

Terri hosted a fantastic sports day for a hen do!

Terri hosted a sports day for our hen party and was absolutely fantastic. She made sure we had a great time and made the most of the morning & it was a fun way to start the day.

Terry was fantastic, she made sure we all had a fantastic time :) Highly recommended. Perfect activity for the hen party!

Terri was amazing, even with such a mixed bunch of ladies, and Chris!!
Definitely 5 star!! Would definitely recommend

Really easy to book and the company accommodated our venue choice & a change in activity later on. On the day, Terri was a great sports day coordinator, thinking through how teams would work with our numbers etc & bringing good energy. Thanks Terri!

Zaid was excellent! Very clear instructions and great fun for the pupils!

We had a fantastic experience with Terri or host, she was absolutely brilliant—friendly, organised, energetic, and great with all the children. She kept everyone engaged, made sure the games were fair and fun, and the kids had an amazing time from start to finish. We couldn’t have asked for a better party. Thank you for making my son’s day so special!

My son went to this bubble football party and absolutely loved it!!! He thought it was great fun, definitely recommend for boys!

Organised Zorb football for an U14G football team and it was sooo good. Really clear and helpful information from the booking team. Punctual and lovely event host and just really good fun. Everyone had a great time, would recommend.

Did a stag package with bubble football and archery tag was good fun
Terri was quality and made the whole event very enjoyable

Amazing time and to come from London to Dorset such good experience from zade

Absolutely lovely men, (Zaid), very funny to talk to and will help you if you don’t understand. Definitely recommend!!!