Absolutely deplorable customer service experience... They want you to submit the information for a quote guaranteeing to make sure they have the lowest price. Then when you send them a direct link to... Voir plus
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Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything... Voir plus
L'entreprise a répondu
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it... Voir plus
L'entreprise a répondu
great, friendly 'real person to person' customer service, quick responses, prompt delivery, free shipping ... one of my more pleasant shopping experiences in a long time!, especially in this techno wo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Budget Mailboxes is the #1 Online Retailer of Commercial and Residential mailboxes. We offer dedicated phone support for our customers and are available to answer questions or assist with orders. We also offer coordinated Cluster Mailbox installation services as an additional option to any CBU mailbox purchase.
Coordonnées de contact
3941 Park Drive, 95762, El Dorado Hills, Etats-Unis
- (866) 707-0008
- support@budgetmailboxes.com
- budgetmailboxes.com
4,0
Bien
2 k avis
N'a pas répondu aux avis négatifs
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Fantastic experience
Fantastic experience! From the information on the website to the customer service rep who was very friendly and answered all of my questions to the easy ordering process to delivery and easy install instructions (for those who have some level of handyman skills) - also a call prior to delivery to confirm details and a call after delivery to check on us - every step of the way I felt supported in being in charge of something new for our HOA. It is an experience rare from a large company today. I really appreciated it so much. Thanks to everyone at Budget Mailboxes!!
8 août 2023
Réponse : Budget Mailboxes
Thank you for your fantastic review, Jennifer! We are thrilled to hear about your positive experience with our service, from browsing our website to delivery and installation. We take pride in offering top-notch service and support to our customers, and your feedback reassures us that we are on the right track. We truly appreciate your kind words and your support. Thank you for choosing Budget Mailboxes, we look forward to serving you again in the future.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Customer Service was great
I ordered the wrong color and the customer service representative was very responsive and kept in touch over the weekend to help me with returning and ordering the new one. Fast delivery and the mailbox is very nice quality.
2 août 2023
Réponse : Budget Mailboxes
As a small team, we love hearing feedback like this! We passed the message along to Cindy, and we thank you for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very pleased with how I was handled
Very pleased with how I was handled, they actually split my shipment to accommodate my tight schedule. Good customer service good insight certainly on my list in future purchases.
10 août 2023
Réponse : Budget Mailboxes
We greatly appreciate you sharing your experience, Steve! We will make sure to pass along your feedback to our team so we can continue to offer our best service to all of our customers. Thank you!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Réponse : Budget Mailboxes
Thank you for leaving us a review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
The mailbox post I wanted…
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it before the end of the week). The post came in a long, thin, box. I bought a new mailbox Saturday morning, assembled (simple) everything by myself, and mailbox and post were vertical and secured in ~75 minutes. I like the additional decorative attachments beyond the simple cross bars. Quite happy with the post and final result.
9 août 2023
Réponse : Budget Mailboxes
We love hearing a good mailbox success story, thank you for sharing your review with us! We hope you enjoy your new mailbox post for many years to come!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Awesome group to order from
Awesome group to order from, always willing to help with my orders and make sure everything is done right.
8 août 2023
Réponse : Budget Mailboxes
We love hearing about experiences like this, and we'll continue to strive for high-quality service for all of out customers. Thank you for your review, Pam!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Réponse : Budget Mailboxes
Thank you for your review! We know some items have longer lead times than others, so we strive to provide the most updated information from our vendors that we possibly can, and we appreciate you sharing your feedback, Salvatore!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Beautiful
Beautiful, high-quality mailbox, well packed, no dents, fast delivery:) love it!
1 août 2023
Réponse : Budget Mailboxes
Thank you for sharing your review, we hope you love your new Keystone mailbox!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great mailbox
Great mailbox. Once installed very solid. Would give it a 5 if I wasn’t missing a screw for the front plate.
1 août 2023
Réponse : Budget Mailboxes
Thanks for your review, Jim! Our sincere apologies about the missing hardware. We've emailed you just in case you would like us to work on sending that out. We work closely with our vendors to make sure our customers have everything they need, and if something's ever missed, we're more than happy to assist!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very Satisfied
The mailbox arrived as expected. It looks great and we get loads of compliments on the new addition to our driveway landscaping.
31 juillet 2023
Réponse : Budget Mailboxes
We are so glad you are happy with your new Whitehall mailbox, thank you for sharing your review with us, April!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
The staff was courteous on the phone…
The staff was courteous on the phone ordered me the correct mailbox and it came in a timely manner.
10 juillet 2023
Réponse : Budget Mailboxes
Thank you for sharing your experience with us, Laura!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Just like the pictures
Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything arrived and was undamaged. Installation instructions were easy but you didn't even need them because it was just 4 bolts.
25 juillet 2023
Réponse : Budget Mailboxes
Thank you so much for your detailed review, Joel! We love hearing from our customers and we will continue to strive for high quality service. We hope you keep us in mind for any future mailbox needs!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Cant't beat the price and quality
We needed to replace our mailbox after having ours ran over. This was almost identical to the one we had and all of our neighbors'. The first one I found similar to ours was over $600. This one saved us a couple hundred dollars and looks just as good! Highly recommend!
27 juillet 2023
Réponse : Budget Mailboxes
We take pride in offering quality products at affordable prices, and we are so glad we could provide a mailbox to suit your needs! Thank you for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
They delivered the exact product I…
They delivered the exact product I needed--good quality--sooner than I expected.
25 juillet 2023
Réponse : Budget Mailboxes
Thank you for sharing your review on your new Imperial mailbox, Don!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great quality very attractive mailbox
25 juillet 2023
Réponse : Budget Mailboxes
We're so glad you are pleased with your new Whitehall mailbox! Thank you for your review, Michael!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very good product. Read instructions thoroughly.
Very good product. Instructions could be a little more clear at times.
9 août 2023
Réponse : Budget Mailboxes
Thank you for your valuable feedback, and we greatly appreciate your leaving us a review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Réponse : Budget Mailboxes
Thank you very much for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great customer service and…
Great customer service and communication. Easy to order. Great product. Thanks
13 juillet 2023
Réponse : Budget Mailboxes
Thank you for your kind words, Jamie! We hope you enjoy your new cluster mailbox.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
What you see is what you get!
When I go to websites, I hope but don’t expect that companies and their products will perform as well as the marketing hype suggests. In this rare case Budget Mailboxes did it!!!
Product exactly as advertised. Shipping and delivery as promised. A pleasure. Thanks
21 juillet 2023
Réponse : Budget Mailboxes
We love hearing that you are satisfied with your new purchase just as much as we love providing the best experience possible for our customers! Thank you for your review, Jeff!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very good customer service and follow…
Very good customer service and follow up. Called me back and assisted in escalating delivery timeline
20 juillet 2023
Réponse : Budget Mailboxes
We take pride in providing quality customer service, and we greatly appreciate your feedback and kind words!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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