we booked a holiday with Hannah with our friends and she was so patient with us willing to answer multiple questions, we went back and booked a second holiday with her.
L'entreprise a répondu
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Lisez les avis des autres
Just back from a fabulous holiday organised by Andrew in the Abbey Street office. Hotels in ideal locations making it very easy to get around. Plenty of knowledge in relation to visas, transfers, res... Voir plus
L'entreprise a répondu
Booked our first family holiday through budget travel. Dealing with Neasa. Honestly how can 1 person have so much knowledge on different accommodations amazes me. Also neasa gave me alot of tips and a... Voir plus
L'entreprise a répondu
What made our experience amazing was the fact that the young Lady Hannah was very friendly & Honest she went out of her way to help me and nothing was too much trouble and because of Hannah we will de... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Budget Travel is part of the Club Travel Network, Ireland's largest travel agency. Budget Travel offer cheap sun holidays from Ireland to all the top sun holiday destinations including the Algarve, Malta, Tenerife, Lanzarote, Gran Canaria, Greece, Croatia, Malaga & more. Budget Travel also have amazing deals on European city breaks including weekend breaks to Rome, Amsterdam, Paris, Barona, Berlin & more. Book with confidence as we offer 100% financial protection on all our holidays, and are Government Licensed & Bonded by the Commission for Aviation Regulation. Book your next holiday online for exclusive deals, discounts, and low deposit options with Budget Travel – The Low Prices Holiday Company. Budget Travel are licensed and bonded - Tour Operators License TA0054
Coordonnées de contact
30 Lower Abbey Street, D01 T0H4, Dublin, Irlande
- (01) 435 0024
- budgettravel.ie
4,3
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hannah
we booked a holiday with Hannah with our friends and she was so patient with us willing to answer multiple questions, we went back and booked a second holiday with her.
8 janvier 2026
Avis spontané
Réponse : Budget Travel
Hi Derval and Paul,
Thanks for the lovely feedback about Hannah. We’re so glad her patience helped make your booking experience so positive. We are delighted to have you as a repeat customer and hope you have a fantastic time.
Regards
Budget Travel
Réponse : Budget Travel
Hi Stephen
Thank you for the 5 star review! We’re so glad we could provide a quick and efficient experience at a price that works for you. Our sales team strives to make the process as seamless as possible, and it’s great to see that reflected in your review.
Have a pleasant trip.
Regards
Budget Travel
Réponse : Budget Travel
Hi Fiona
Thank you so much for the five-star review! We're thrilled to hear you had such a pleasant experience. Providing friendly, high-quality service is our top priority, and we’ll be sure to share your kind words with the entire team. We hope you had a great holiday.
Regards
Budget Travel
Excellent
Excellent
Staff member i dealt with Alannah was extremely helpful and friendly and made everything easy.
2 avril 2026
Réponse : Budget Travel
Hi Tracey,
We truly appreciate you taking the time to share your experience! It’s wonderful to hear that Alannah made such a positive impression. Thank you for the five-star rating—we hope you have a great trip.
Regards
Budget Travel
I got great help from Viktoriia
I got great help from Viktoriia . She was great. I have seen vikroriia a few times she always makes you feel welcome. So friendly. Thank 😊 you
4 mars 2026
Réponse : Budget Travel
Hi John
Thank you for leaving such a lovely review, we are delighted to recieve your kind words about Viktoriia and five stars too!
Have a great holiday.
Regards
Budget Travel
The lady I was dealing with named…
The lady I was dealing with named Victoria was very patient and so helpful she was wonderful
3 mars 2026
Réponse : Budget Travel
Hi Ann
Thank you for your lovey comments about Victoria, she was delighted to assist you with your booking.
Have a lovely holiday!
Regards
Budget Travel
Réponse : Budget Travel
Hi Melissa
Thank you for your wonderful comments for taking the time to post a 5 star review, its much appreciated.
Have a great holiday.
Regards
Budget Travel
I booked and payed 50% off the values
I booked and payed 50% off the values, I trying to pay the rest next day on the link I be sended...I don't works ! Then that time I email for and back and can't pay..I have no change to go to Dublin to pay the rest. I'm 67 of age and for me it's that a horror.
1 mars 2026
Avis spontané
Réponse : Budget Travel
Hello
We regret to receive your 1 star review and read that you had difficulty paying online, however we can see now that your balance has been paid in full via our payment link.
Have a lovely holiday.
Regards
Budget Travel
Excellent everything clear pricing…
Excellent everything clear pricing website designed perfect ease of use provided all of my booking hopes n reasonably priced thanks so much excited 😊
21 février 2026
Avis spontané
Réponse : Budget Travel
Hi Aisling
Thank you for your 5 star review and for taking the time to pass on such positive feedback about our website and pricing.
We hope you have an amazing holiday!
Regards
Budget Travel
A dream trip to Cuba ruined – and we never forgot it
A few years ago, 6th of October 2023 we finally fulfilled our dream of traveling to Cuba after saving money for a long time. It was supposed to be a once-in-a-lifetime experience. Unfortunately, the holiday turned into one of our worst travel experiences, and the disappointment still remains.
Flights were fine, but the nightmare started when we arrived at the hotel arranged by Budget Travel. The hotel was in terrible condition — mold, humidity, broken facilities and almost no maintenance. Internet was only available in the lobby and only after extra payment, which was disappointing but not the biggest issue.
The swimming pool situation was chaotic — sometimes empty, sometimes working, and when full, people from outside the hotel were allowed to enter, making it overcrowded and dirty.
The worst experience was that there was no hot water in the entire hotel for three days. We couldn’t even shower. Staff kept saying the issue was temporary, but it became clear that hot water was rarely available. To make things worse, there were cockroaches in the bathrooms.
We spent two days calling Budget Travel asking for help. Instead of resolving the situation quickly, we were pressured to pay extra if we wanted to move hotels. Only when half of our holiday had already passed did they agree to move us without additional payment. By then, half of our long-awaited holiday was already ruined.
This trip meant a lot to us, and the lack of proper support left a very bitter memory. Even years later, this experience remains disappointing. I hope Budget Travel reviews situations like ours more seriously, because customers trust them with important life experiences.
6 octobre 2025
Avis spontané
Réponse : Budget Travel
Hi Todor,
We regret to read your review of your holiday to Cuba, however looking back on your booking I am satisfied to read that once you reported the issues to our team we relocated and upgraded you to a 5 star hotel at no additional cost.
We apologise for the inconvience caused at the time and despite what happened we do hope you enjoyed your stay at the Melia Habana.
Regards
Budget Travel
Discrsasefull Policy…
We dealt with a lovely girl named Hanna to book out holiday to Tenerife. She was really helpful.
However....the transfer company Budget Travel use are a bloody joke.
A2B should be ashamed of themselves.
We were left stranded at the airport and had to get a bus and a taxi.
We reported this to Budget Travel and A2B won't give us a refund.
As we paid Budget Travel for a service, they should be responsible and sort it out.
Needless to say, we won't use them again.
13 janvier 2026
Avis spontané
Réponse : Budget Travel
Hi Lynette,
We are sorry to hear of your experience with our transfer company and regret any inconvienence caused. We have investigated this issue for you and the information on where to meet your driver was stated on your voucher and he was waiting for you at the meeting point. Unfortunatley for this reason we cannot refund you as we were able to provide the service that was booked.
Regards
Budget Travel
Great company
I am new customer, first time used Budget Travel online. I am happy and will recommend for my Friends.
3 février 2026
Réponse : Budget Travel
Hi Daiva
Thank you for taking the time to pass on such lovely feedback and for giving us a five star review.
We hope you have the best holiday!
Regards
Budget Travel
A lot of options to look at but the…
A lot of options to look at but the process and payments options were good
24 janvier 2026
Avis spontané
Réponse : Budget Travel
Hi Terence,
Thank you for giving us a 5 star review and such positive comments!
Regards
Budget Travel
Réponse : Budget Travel
Hi Grygoriy,
Thank you for booking with us and for your 5 star review.
Have the best holiday!
Regards
Budget Travel
Réponse : Budget Travel
Hi John
Thank you for leaving a five star review and for your lovely comment about our customer service. Have a fanatstic holiday.
Regards
Budget Travel
Excellent & efficient customer service
Thanks to Ava who helped me get the hotel we really wanted - life saver :) quick responses on email also and very pleasant to deal with.
11 décembre 2025
Avis spontané
Réponse : Budget Travel
Good Morning
Thank you so much for giving us a 5 star review and for sharing your lovely experience that you had with Ava, she was only too delighted to help you. We hope you have the best holiday.
Regards
Budget Travel
Réponse : Budget Travel
Hi Irene,
We are delighted to hear your poisitive feedback on the ease of booking on our website. We hope you have an amazing holiday.
Thanks
BudgetTravel
Réponse : Budget Travel
Thank you for your 5 star review and for purchasing a voucher from us, we appreciate your business.
Regards
Budget Travel
Muy buena atencion
Muy, pero muy buena la atención. Especialmente de Ava Tromton. Siempre muy cordial y predispuesta a ayudarme a pesar de mi poco inglés. Felicitaciones a ella y un gran saludo de mi parte.
3 décembre 2025
Réponse : Budget Travel
Gracias por tus amables palabras, y en particular por las de Ava; está encantada de saberlo. ¡Que tengas un buen viaje!
Saludos,
Budget Travel
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