Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a Bugaboo Fox bought new when first Grandchild was born , so we decided to ask Buggy pitstop to clean and repair , ready for the arrival of Grandchild no 2 , All I can say is it was a great e... Voir plus

Noté 5 sur 5 étoiles

We went to Buggy Pitstop for the UPPAbaby Tune Up Gear Up event as they are the official mini hub here in the UK. They replaced our UPPAbaby Minu frame for free and serviced the wheels too. The... Voir plus

Noté 5 sur 5 étoiles

Fantastic service from start to finish. We paid for the pushchair to be collected and dropped back to our house, everything went like clockwork. Fantastic communication as well, shout out to Leyla! Ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Contacted Buggy Pitstop after the bank holiday weekend during which our pram had been accidentally damaged. They were very helpful and Aziz quickly came back with a couple of options for us. In... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de ménage
  2. Service de réparation

Écrit par l'entreprise

Buggy Pitstop is a push chair repairing and cleaning service based in Hatch End. We work with major manufacturers such as Stokke, UPPAbaby, Bugaboo, BabyZen etc. We have helped many families get their buggy back on the road for years with exceptional quality delivered every time!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

276 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Excellent service

Excellent service! My car seat arrived on the day promised, and I was really impressed with the quick processing and delivery. It was very well packaged and arrived in perfect condition.
Overall, a smooth and reliable experience.
Very satisfied customer and would definitely recommend.

11 mars 2026
Noté 5 sur 5 étoiles

We had a Bugaboo Fox bought new when…

We had a Bugaboo Fox bought new when first Grandchild was born , so we decided to ask Buggy pitstop to clean and repair , ready for the arrival of Grandchild no 2 , All I can say is it was a great experience from the first contact to receiving it back all cleaned and repaired

Thank you Buggy pitstop

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant!

Was brilliant - clear communication and very happy with the result!

10 décembre 2025
Noté 2 sur 5 étoiles

Terrible service, complimented with poor customer service

Overwhelmingly disappointing and frustrating. We booked our service, and the initial communication was poor (didn't reply to emails or phone calls initially, and took a long time to collect the buggy for its repair), but the eventual service was appalling - the wheels were full of hair and dirt, and the bearings they said did not need replacing clearly did. We had to go to a separate buggy service company (who was AMAZING!) and they picked up on several other issues that Buggy Pitstop had missed, one critical issue meaning the frame needed to be completely replaced. Buggy Pitstop were initially helpful after I complained, and helped us source this replacement and offered a full refund for the service, however they have only refunded us less than half of our repair, have not completed the replacement, and have now stopped replying to our emails, despite chasing for several weeks. I gave them the benefit of the doubt to fix their mistakes, but this service is now just unacceptable. I will not be back, and would not recommend.

3 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, there was a minor hiccup with my order but it was resolved swiftly and professionally, with great communication.

11 novembre 2025
Noté 5 sur 5 étoiles

Fantastic

Fantastic, really helpful staff. I needed replacement buggy wheels within a day, they checked the stock and i got them in less than 24 hrs

7 novembre 2025
Noté 5 sur 5 étoiles

Great service all round!

Buggy Pitstop did a brilliant job with a buggy that had seen better days. It's come back immaculate, with tyres fully repaired and it really is almost as it was new. I dealt with Katie who was really responsive and went above and beyond to come and collect the buggy from my home after dpd let me down with collection, as I had a very small window of when I needed the buggy returned by. The price is reasonable and the service is top-notch and the buggy looks great. Highly recommend!

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

very good service

very good service! i ordered from Israel, and it was easy and the whatsapp response is quick and very available, at almost all hours.

8 septembre 2025
Noté 4 sur 5 étoiles

I bought a refurbished yoyo3 seat…

EDIT: the company got back to me and replaced it very quickly, thank you.

I bought a refurbished yoyo3 seat fabric and it arrived stained and dirty. It was not cheap, and I would assume a refurbished product would have been cleaned before sending. I contacted them straight away and sent pictures and never heard back.

23 juillet 2025
Avis spontané
Logo de Buggy Pitstop

Réponse : Buggy Pitstop

Hi Maria, my apologies for the out-of-hours response. I take our customer service very important. I am sorry that you were not happy with your order. I have just reviewed our email records and cannot find any correspondence. If you could email me at info@buggypitstop.co.uk with your photos, I will gladly try to help as best as I can.

Best Wishes
Katie

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