If there was a negative review option I would use that. I ordered a cat tower in October and received acknowledgement but advised an issue with address. I rectified the issue and have not heard anyt... Voir plus
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Lisez les avis des autres
They will NOT respond to repeated warranty enquiries. Item broke down shortly after purchase and they will not respond. Do NOT buy anything of value if you don't want to lose your money if the item is... Voir plus
Parcel (tractor seat) arrived in good condition and in a timely manner. Purchase is as described in the advertisement, and fitted with ease to our Fertis Zero turn mower. Very happy with our purchas... Voir plus
Easy online order, tracking. Driver rang which was good. Very helpful and pleasant. Can’t do anything on day of delivery however as company unable to tell when item will be delivered. Difficult if ha... Voir plus
À propos de l'entreprise
- Magasin de matériel de camping
- Ventes d'accessoires automobiles
- Magasins d'appareils de fitness
- Magasin d'équipements sportifs d'extérieur
- Fournisseur d'outils pneumatiques
Écrit par l'entreprise
Bugout Australia is the go-to destination for outdoor enthusiasts. We offer a wide range of high-quality gear, including outdoor equipment, exercise gear, auto accessories, tools, and camping essentials. Our goal is to enhance your outdoor experience and provide everything you need for your adventures. With a passionate team of experts, we stay updated on the latest gear and industry trends to ensure we deliver the best products and customer service. We're always available to answer your questions and assist you. Being prepared is vital, which is why we stock a diverse variety of gear. From tents and sleeping bags to tools and auto accessories, we have everything to make your outdoor adventure a success. We constantly seek new and innovative products to improve your outdoor experiences. Our commitment to continuous improvement drives us to offer the latest gear on the market. For a reliable retailer with a wide selection of outdoor gear and accessories, choose Bugout Australia. Visit our online store now and find everything you need for your next adventure.
Coordonnées de contact
Glenhuntly Rd, 3185, Elsternwick, Australie
- info@bugoutaustralia.com
- bugoutaustralia.com
3,3
Moyen
228 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The website was really simple and easy…
The website was really simple and easy to use. The shipping details never came up until checkout which made it had for the final amount owning.
11 juillet 2024
Réponse de Bugout Australia
Thanks for the review Catherine. Shipping can be calculated in cart as well. This is dependant on postcode
They Scammer .They tell me order has…
They Scammer .They tell me order has been dispatched but nothing arrive to me. They Scam
10 juillet 2024
Avis spontané
Réponse de Bugout Australia
Customer used fraudulent card and bank issued a chargeback on the card used.
Really happy with my purchase
Really happy with my purchase. Delivery was punctual. Good experience. Highly recommend.
25 juin 2024
Order made. Parcel still hasn't arrived. No communication what so ever
Order was made. Received receipt with tracking number and company whom to pick up. 3 weekly been still no parcel. Emailed and called bugout Australia with no reply. Called courier company they stated no such pick up was made. My item is still in despatch at bugout Australia. Same answer as my tracking is telling me. Very poor not happy at all
6 juillet 2024
Avis spontané
Good condition and on time Thanks
8 mai 2024
This is a follow up review to which I…
This is a follow up review to which I expressed my annoyance with being asked to review something the instant you make a purchase, no point obviously. Now, goods purchased have arrived undamaged as ordered and may I say very promptly. The transaction was without any problem and to Bugouts credit they did respond to my initial review which wasn’t an attack on them rather to question. I realise these reviews requests are generally automated but they did say in response they will delay such for 2 weeks now to give people a better opportunity to respond with useful and more insightful reviews. Good on you Bugout and thank you. Thanks to Trustpilot too for showing this kind of process is monitored and indicates to reviewers someone is listening.
16 mai 2024
Avis spontané
I bought a pressure cleaner it didn’t…
I bought a pressure cleaner it didn’t worker at all. After that I tried to contact Bugout Australia they didn’t help me out. I’m really disappointed about their services and I don’t recommend them.
29 avril 2024
Réponse de Bugout Australia
G'day Louis, We sent you a replacement pressure washer and see it was delivered on the 4th, Have you had a chance to test it out?
Jake followed up delivery and kept me…
Jake followed up delivery and kept me informed very happy with the product
29 avril 2024
Réponse de Bugout Australia
Thanks Mark, I'm glad everything worked out!
Great company to deal with,
Great company to deal with,
Fast dispatch and delivery,
My tint turned up in perfect condition,
And turned up with the tools to put the tint on,
Which I didn't know about,
Great company to deal with,
Highly recommended
7 mai 2024
Réponse de Bugout Australia
Thanks Peter, it's been a pleasure!
My new pressure washer doesn’t work
My new pressure washer doesn’t work. I contacted the customer service and told them that I couldn’t start the machine. I was advised to change spark plug. I did and still doesn’t work. I sent them an email. So no answer from them. Very bad customer service. Extremely disappointed.
22 avril 2024
Appearance good, design and built quality are acceptable
Design is OK.
Manufacturing quality is acceptable.
A bit difficult to install with soft garment straps that tend to get peel off easily.
11 avril 2024
Easy process
8 mai 2024
Not happy
Three weeks later after paying $30 in postage , I am yet to receive my purchase.
I brought this to Bugout’s attention and they issued a full refund.
15 avril 2024
Réponse de Bugout Australia
G'day your item was dispatched as per the tracking information provided but unfortunately the item was damaged and we don't have anymore in stock. We've issued a full refund for this case, sorry for the inconvenience.
Cheers,
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