Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole process was easy I posted a job got some replies met some builders read the reviews and chose one. They organised the whole job for me from fittings, plumbers,lino, painters etc and I got th... Voir plus

Noté 5 sur 5 étoiles

Builderscrack has created a great platform that bridging customers and the tradies. It's super easy to use, and very well organised. I have used their service twice (handyman and electrician), both we... Voir plus

Noté 5 sur 5 étoiles

Great to connect me with tradies available soon for small jobs that need doing promptly where we don't already have a regular provider. Carpentry work just completed was done well by nice guy. Indic... Voir plus

Noté 5 sur 5 étoiles

I have used builders crack several times to find contractors for small jobs and larger ones when I didn't have anyboersonal recommendations. There review system gives you confidence to get a couple o... Voir plus

À propos de l'entreprise

  1. Entreprise de réseautage commercial
  2. Charpentier
  3. Constructeur de terrasses
  4. Électricien
  5. Plombier

Écrit par l'entreprise

Builderscrack.co.nz is a New Zealand-based website that provides an internet marketplace where homeowners may post jobs, and where builders and tradespeople can chase jobs, provide quotes and win work.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

714 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Disappointing Response to Serious Complaint

After leaving an honest review for a tradie I used, I received a call from the tradesman who directed racial abuse at me, telling me to go back to where I came from, which was on speaker phone and heard by my wife and daughter. I reported this to Builderscrack with full details and proof of the call time. Their response? Because the tradesman gave a different story and I didn’t have a recording, they refused to act.
Their “zero tolerance” policy is a sham. Builderscrack protects tradies, not homeowners.

7 septembre 2025
Avis spontané
Logo de Builderscrack.co.nz

Réponse de Builderscrack.co.nz

Hi Craig,

I’m really sorry to hear about your experience. No one should ever be spoken to in that way, full stop.

I know you didn’t get the outcome you’d hoped for, and I understand how frustrating that must feel.

Through our investigation, we heard two conflicting accounts and without any records, it wasn’t possible to confirm one version over the other. What we have done is log your complaint on the tradie’s account and reinforced our Code of Conduct with them. If we receive another report, that would give us grounds to take the stronger action you’ve suggested.

We’ve removed accounts in the past without question when it has taken place on the Builderscrack platform, and that’s when we’re able to apply our zero-tolerance policy.

Thanks again for raising this with us. Your complaint matters and has been taken seriously. Please reach out to our Support team if you have any further questions.

Regards, Rach @ BC

Noté 1 sur 5 étoiles

This website is complete bullshit they…

This website is complete bullshit they get you to subscribe to a plan and buy tokens . If you use your tokens to quote a job and the owner of the job doesn’t use you ?, you still lose those tokens that you spent . Also the token prices are ridiculous. $100 for 100 tokens , most jobs are maybe between 50 and 100 tokens . The homeowner can just pick your brains for a quote and muck you around and then if they choose not to use you, you lose those tokens. There is no refund and no security for the tradie . The homeowner doesn’t get penalised for mocking us around and wasting our time . If you are someone who just started a business and you want to use Builderscrack? , I 100% advise you to not waste your damn time and hard earned money with this website like I have .

20 septembre 2025
Avis spontané
Logo de Builderscrack.co.nz

Réponse de Builderscrack.co.nz

Hi Selau, thanks for your feedback. I’ve requested your info via Trustpilot so we can take a closer look at your account.
Cheers,
Rach @ BC

Noté 1 sur 5 étoiles

an absolute rip off

1 septembre 2025
Avis spontané
Logo de Builderscrack.co.nz

Réponse de Builderscrack.co.nz

Hi Andres, I can see you’re currently on our $1 promo plan — doesn’t get much cheaper than that! But in all seriousness, I’m guessing you’re referencing your previous invoice. Our Trade team has tried giving you a call a couple of times to touch base and see how we can help.

If you’re not seeing value right now, you could try tweaking your intro notes. Personalising them shows you’ve read the job description and looked at the photos, and this small change can help you stand out and get connected on more jobs.

The team will reach out again tomorrow if you’re keen to continue. If not, thanks for your time on the platform — we wish you all the best. Cheers, Rach @ BC

Noté 5 sur 5 étoiles

Helpful support team!! Thank you!

Helpful and friendly support team, quickly resolved any issues I had and were as fast as you can get for replies. Much appreciated, thank you!

28 août 2025
Avis spontané
Logo de Builderscrack.co.nz

Réponse de Builderscrack.co.nz

Hi Hayden, thanks for your feedback. I can see Holly from our Support team has been in touch to confirm we've deleted those files & to help get you up and running with verification. We've passed on your feedback to our team re functionality too! Cheers, Rach @ BC

Noté 3 sur 5 étoiles

Creating a job was easy but terminology was confusing

It was easy to create a job and upload pictures. And Builderscrack gave a good explanation of the sort of details that would improve the chance of getting the job picked up.

However, I found the terminology on the site confusing and I couldn't find a glossary or explanation of the terms.

On my first (and to date, only) job I saw a tradesman had taken interest in the job a few hours after it was posted. However, the tradesman was labelled as "Stopped Chasing". Did that mean they'd had second thoughts and decided not to apply for the job? Or did it mean I didn't get back to them fast enough, so I was the one considered to have "stopped chasing"?

The job was also labelled as "Dropped". Did that mean Builderscrack had cancelled the job for some reason? Or was it something to do with the tradesman, perhaps declining the job?

I looked through the help and couldn't find explanations of these terms. As I hadn't posted any jobs before (or since) I have no point of reference to compare to, to get an idea of what the terms mean.

1 août 2025
Avis spontané
Logo de Builderscrack.co.nz

Réponse de Builderscrack.co.nz

Hi Simon, I'm glad to hear posting a job was easy! I’ve passed your feedback on to our product team. It's timely, as there were already changes underway to improve the terminology and update the visual interface. This confirms the need for it! 😄 We’ll also be adding clearer on-page help so you don't have to go digging for help. Next time you post a job, you’ll find it much clearer. Cheers, Rach @ BC.

Noté 5 sur 5 étoiles

Great service

Great service. This put me in touch with trades people who were available to do the job without me having to call numerous people who may not be interested in doing my job.
Also it is understood that I will get quotes which gave me choices.

19 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Repairs

Builderscrack made it easy for me to quickly locate a builder to repair a leaking shower.

19 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

I have been using Builderscrack for number of years and have found the right tradespeople for the job at hand.
Highly recommended.

12 juillet 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

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En savoir plus sur le parcours des avis sur Trustpilot.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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