We had issues on the first order, but then it was rectified the company. I initially left a 1 star review, but the company reached out and settled things for me and honoured the original order! Thanks... Voir plus
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Contacted Build Greener and dealt with Joe He went above and beyond from start to finish and it’s a business relationship that now set in concrete . . Great knowledge, very competitive prici... Voir plus
Service from Build Greenr was great , the ordering process , communication about the order was excellent ,However I didn't give them a 5 star because they have been let down by their delivery company... Voir plus
I bought a BG-3041 order a month ago, I haven't received it. They don't answer emails. Something is wrong with this company.
À propos de l'entreprise
Écrit par l'entreprise
Build Greener LTD are a energy efficiency supply store, aiming to grow into your one stop shop for energy and green building products!
Coordonnées de contact
The Old Dairy Farm, Upper Stowe, Upper Stowe, NN7 4SH, Northapton, Royaume-Uni
- bobby@buildgreener.co.uk
- buildgreener.co.uk
4,1
Bien
70 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I love this shop / company
I love this shop / company . They can support a project big or small for your house ; you can rely on them , they are excellent professionals ; shop collection or home delivery is available. They have items no one has - I checked .
1 octobre 2025
Excellent company
Contacted Build Greener and dealt with Joe
He went above and beyond from start to finish and it’s a business relationship that now set in concrete . .
Great knowledge, very competitive pricing and fantastic service.
Joe went out of his way a number of times and is an excellent ambassador for Build Greener.
Can not recommend more highly
9 septembre 2025
Avis spontané
Easy ordering
Easy ordering. Product not here yet, the jury is out - so far, so good.
9 septembre 2025
I have placed an order online
I have placed an order online. Ten days still waiting for my delivery to come. Not given any explanation so far. Disappointed
10 août 2025
Service from Build Greenr was great
Service from Build Greenr was great , the ordering process , communication about the order was excellent ,However I didn't give them a 5 star because they have been let down by their delivery company
I ordered 2 paint pots ..which were wrapped up with Fragile tape all over it , but the box that was left on the doorstep was so bashed up the the 2 pots in the box were dented but luckily not damaged enough for the paint to leak out
6 août 2025
Brilliant Service
Easy to navigate website with a fantastic range. Good value for money, regular delivery updates and delivered by friendly and very helpful driver - brilliant service all round.
3 juillet 2025
Terrible experience
Terrible experience – avoid if you value your time and money
The website promised delivery within 1–3 days – my order took 6 days with no update or notification. Items were missing from the delivery, which the driver himself confirmed in writing, yet customer service kept asking if we were sure anything was missing.
To make things worse, the order was split into 3 separate deliveries without informing us, and we were just expected to figure it out ourselves. There is no phone number to call, and responses via email take several days, making it almost impossible to resolve anything in a timely manner.
Customer service was unhelpful and dismissive throughout. Overall, a completely unreliable and frustrating experience. Would not recommend at all.
25 juin 2025
Avis spontané
Good for materials!
18 mai 2025
Difficult to get on the description of…
Difficult to get on the description of the plastering trowels the page kept being covered by the special offer page
17 mai 2025
Misleading marketing
Sent an email offering 10% 1st order discount which made the cost better than competitors but when at checkout to apply code refused to accept on products in basket. No limitation on discount on email, misleading and coercive. Offered 1 to 3 day delivery when purchasing, once order taken, 3 to 5 day delivery, again misleading.
18 mars 2025
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